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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Just in case someone doesn’t get the email!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>-Matthew Loraditch<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Brett Hamilton
(brehamil) [mailto:brehamil@cisco.com] <br>
<b>Sent:</b> Wednesday, March 11, 2009 10:17 PM<br>
<b>To:</b> Brett Hamilton (brehamil)<br>
<b>Subject:</b> Daylight Savings Time Issue, Cisco Defect # CSCsy25150<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Dear
Cisco Unified Communications Manager Customer,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>This
communication is regarding the recent Daylight Savings Time (DST) issue (Cisco<span
style='color:blue'> </span><span style='color:black'>defect number</span><span
style='color:blue'> </span><a
href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsy25150"
title="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsy25150">CSCsy25150</a>)
for which you downloaded a DST COP file from CCO. Assuming you have read
and followed installation instructions for this DST COP file, there is NO ISSUE
and you can stop reading this communication. <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We
have discovered in limited circumstances, however, that some customers have
errantly installed the DST COP file on a Unified Communications Manager
Subscriber node. It is only intended to be installed on the Publisher
node. IF you have installed the COP file on a Subscriber node, you must
take action to mitigate issues this will cause. Below are version
specific mitigation instructions. AGAIN, YOU NEED ONLY TO FOLLOW THESE
INSTRUCTIONS IF THE DST COP FILE DOWNLOADED FROM CCO WAS ERRANTLY INSTALLED TO
A SUBSCRIBER NODE.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>5.0.x:</span></strong><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Unaffected <br>
<span style='color:blue'> </span><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>5.1.x</span></strong><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>1)
Re-install the Subscriber nodes, to current version<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-OR-<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>2)
Upgrade the cluster to any ES, SU, or base version. If the upgrade does NOT
contain </span><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>CSCsy25150
the DST COP file will need to be applied per the installation instructions,
installed on the Publisher ONLY.</span><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>6.x,
but less than 6.1.2.1128-1:</span></strong><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>1)
Re-install the Subscriber nodes, to current version<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-OR-<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>2)
Upgrade the cluster to any ES, SU, or <span style='color:blue'> </span><span
style='color:black'>m</span>aintenance release. If the upgrade does NOT contain
</span><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>CSCsy25150
the DST COP file will need to be applied per the installation instructions,
installed on the Publisher ONLY.</span><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>6.1.2.1128-1
& higher & 6.1.3:</span></strong><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>1 ) Utilize DB replication CLI forcedatasyncsub
procedure outlined below</span><span lang=EN style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>. This procedure has
the ability to restore a single node or "all" nodes. </span><span
lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif";color:red'>This
command will stop replication on the subscribers & will remove the DB
as part of the process, thus will need to be executed in a
maintenance window as it will cause a system outage.</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>-OR- </span><span style='font-size:10.0pt;font-family:
"Arial","sans-serif";color:blue'> </span><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>2)
Re-install the Subscriber nodes, to current version<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-OR-<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>3 )
Upgrade the cluster to any ES, SU, or <span style='color:blue'> </span><span
style='color:black'>m</span>aintenance release. If the upgrade does NOT contain
</span><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>CSCsy25150
the DST COP file will need to be applied per the installation instructions,
installed on the Publisher ONLY.</span><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>7.x:</span></strong><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>1 ) Utilize DB replication CLI forcedatasyncsub
procedure outlined below</span><span lang=EN style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>. This procedure has
the ability to restore a single node or "all" nodes. </span><span
lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif";color:red'>This
command will stop replication on the subscribers & will remove the DB
as part of the process, thus will need to be executed in a
maintenance window as it will cause a system outage.</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>-OR-</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>2)
Re-install the Subscriber nodes, to current version<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-OR-<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>3 )
Upgrade the cluster to any ES, SU, or <span style='color:blue'> </span><span
style='color:black'>m</span>aintenance release. If the upgrade does NOT contain
</span><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>CSCsy25150
the DST COP file will need to be applied per the installation instructions,
installed on the Publisher ONLY.</span><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:red'>Procedure for executing CLI forcedatasyncsub:</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>1)
Verify network connectivity in the cluster, if using DNS resolution test
forward & reverse name lookup<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>2)
"utils dbreplication forcedatasyncsub"<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>
- If you are restoring a one sub (or one sub at a time), run "utils
dbreplication forcedatasyncsub <subname>"<br>
- If you restoring all subs, run "utils
dbreplication forcedatasyncsub all"<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>3)
Reboot on the restored subscriber(s)<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>4)
"utils dbreplication stop" on restored subscriber(s)<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>5)
Run the "utils dbreplication reset" on the pub<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>
- If you restored one sub, run "utils dbreplication reset
<subname>" command.<br>
- If you restored all the subs, run the
"utils dbreplication reset all" command.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN style='font-size:10.0pt;font-family:"Arial","sans-serif"'>6)
Verify replication in the cluster<o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>A
Field Notice is posted on this issue here:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><a
href="http://www.cisco.com/en/US/customer/ts/fn/632/fn63213.html"
title="http://www.cisco.com/en/US/customer/ts/fn/632/fn63213.html">http://www.cisco.com/en/US/customer/ts/fn/632/fn63213.html</a><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Please
follow the steps listed in the Field Notice to follow up if you have
questions.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thank
you,<o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left
width=543 style='width:407.25pt'>
<tr>
<td style='padding:0in 0in 0in 0in'>
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mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:
column;mso-height-rule:exactly'><img border=0 width=200 height=68
id="_x0000_i1025" src="cid:image001.png@01C9A298.CF64FAC0"><o:p></o:p></p>
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<p style='mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:
around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:
column;mso-height-rule:exactly'><strong><span style='font-size:8.5pt;
font-family:"Arial","sans-serif";color:#666666'>Brett Hamilton</span></strong><span
style='font-size:8.5pt;font-family:"Arial","sans-serif";color:#666666'><br>
<strong><span style='font-family:"Arial","sans-serif"'>Product Manager</span></strong><br>
<strong><span style='font-family:"Arial","sans-serif"'>Voice Technology
Group</span></strong><b><br>
</b><br>
<a href="mailto:brehamil@cisco.com"><span style='color:#666666'>brehamil@cisco.com</span></a><br>
Phone :<strong><span style='font-family:"Arial","sans-serif"'>(408)
902-3177</span></strong><br>
Mobile :<strong><span style='font-family:"Arial","sans-serif"'>(650)
521-2150</span></strong><o:p></o:p></span></p>
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around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:
column;mso-height-rule:exactly'><strong><span style='font-size:8.5pt;
font-family:"Arial","sans-serif";color:#666666'>Cisco</span></strong><span
style='font-size:8.5pt;font-family:"Arial","sans-serif";color:#666666'><br>
170 West Tasman Drive,<br>
San Jose, CA 95134-1706<br>
USA<br>
<a href="http://www.cisco.com/"><span style='color:#666666'>www.cisco.com</span></a><o:p></o:p></span></p>
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column;mso-height-rule:exactly'><img border=0 width=543 height=1
id="_x0000_i1026" src="cid:image002.gif@01C9A298.CF64FAC0"><o:p></o:p></p>
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