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<title>COBRAS Import - [CONFLICT] Alias of subscriber in the global directory</title>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We had issues with attempting the move functionality with GSM,
even with TAC’s support from our 4.0.3 to 5.0.1 migration (upgrade blew
up badly, even with TAC helping). Our end solution was to:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span
style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Upgrade to 4.0.5 to use COBRAS<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span
style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Create a COBRAS export from the 4.x Unity server<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span
style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Delete a bunch of users with the bulk delete tool on the 4.0
server (I did this via extension ranges, but I think you can use a .csv)<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span
style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Wait a while (hours in our case) for the new 5.0 Unity server to
realize that they did not have Unity accounts anymore. May have to kick off an
AD resync with the DOHProp test or DCGC tool.<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span
style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Import them via COBRAS<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Worked quite well, with the exception of the last batch where
the 5.0 server never thought the AD flag that a user has a Unity account
cleared. We had to manually select the affected users from the global
subscriber SQL tables and delete them to fix that. I’d get TAC involved
before doing that though if you run into the same problem.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hope that helps.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>-Frank<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Frank
Zahrt III<br>
Electronic Arts - Tiburon<br>
Sr. Network Engineer<br>
<a href="blocked::mailto:fzahrt@ea.com"
title="blocked::mailto:fzahrt@ea.com mailto:fzahrt@ea.com">fzahrt@ea.com</a><br>
407-386-5862 Desk</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Rasim Duric<br>
<b>Sent:</b> Thursday, March 12, 2009 4:01 PM<br>
<b>To:</b> 'Matthew Linsemier'; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] COBRAS Import - [CONFLICT] Alias of subscriber
in the global directory<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We use GSM to move subscribers amongst 3 Unity servers
(digitally networked). You’ll need to enable sharing on the \CommServer\Stream
Files directory to see the Move Subscriber option.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Rasim Duric<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Analyst (CCS)<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>University of Guelph<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Guelph, N1G 2W1, ON<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>519-824-4120x53146<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>rduric@uoguelph.ca<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Matthew
Linsemier<br>
<b>Sent:</b> Thursday, March 12, 2009 3:31 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] COBRAS Import - [CONFLICT] Alias of subscriber in
the global directory<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='margin-left:.5in'><span lang=EN-CA><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:.5in'><span lang=EN-CA style='font-size:
11.0pt;font-family:"Calibri","sans-serif"'>All, <br>
<br>
We currently have two voicemail systems running in the same AD domain and homed
to the same Exchange 2003 server. Our old server is running Unity 4.2(1)
and our new server is running Unity 7.0(2). We have live users on both
systems, but most of the users are still in 4.2(1) and we are migrating them to
the new hardware and new Unity 7.0(2) version. I know that I could use
DiRT, but I am not interested in investing the time update the existing server
from 4.2(1) to 7.0(2) and then going through that procedure.<br>
<br>
If I am going to do a mass import, is it best to just use GSM to delete the
users first on the old Unity 4.2(1) servers and then just use COBRAS to import
them ? How long does it usually take for the alias to be deleted from AD
so that you can actually perform the import in COBRAS without getting the
“[CONFLICT] Alias of subscriber in the global directory” error?<br>
<br>
I have went in manually and “Removed Subscriber Properties”, then
imported them onto the new server using GSM, then restored the setings using
COBRAS, but this seems like way to many steps. Am I missing something?
I have about 170 accounts to do and would rather not do them one at a
time.<br>
<br>
Thanks!<br>
<br>
Matt</span><span lang=EN-CA> <o:p></o:p></span></p>
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