<div>That's what I was looking for....Lisa, I'm guessing yours is set to true. Change it to false and you should be good to go.</div>
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<div>Scott<br><br></div>
<div class="gmail_quote">On Thu, Mar 12, 2009 at 9:58 AM, Biffle, Gerrad <span dir="ltr"><<a href="mailto:Gerrad.Biffle@greensboro-nc.gov">Gerrad.Biffle@greensboro-nc.gov</a>></span> wrote:<br>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Take a look at “Always Use Prime Line” under Service Parameters. I think that may be what you need.</span></p>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Hope that helps.</span></p>
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<p style="MARGIN-LEFT: 0.5in"><b><span style="FONT-SIZE: 10pt; COLOR: windowtext">From:</span></b><span style="FONT-SIZE: 10pt; COLOR: windowtext"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Lisa Notarianni<br>
<b>Sent:</b> Thursday, March 12, 2009 12:53 PM
<div class="im"><br><b>Cc:</b> cisco-voip voyp list<br></div>
<div class="im"><b>Subject:</b> [cisco-voip] REWORDED - Default pick up to ringing line?</div></span>
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<div class="im">I think I need to reword my question...<br><br>When a call comes in and a secretary needs to answer one of many lines, they would like to pick the handset up and have it automatically default to connecting to the incoming ringing line so they can answer. Auto-answer would not work for them. </div>
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<p style="MARGIN-LEFT: 0.5in">-- <br><img height="100" src="cid:image001.gif@01C9A312.4B22A3F0" width="250"></p></div></p></div><br><br>
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