<div>I'm not sure were it is in CM 6.x but in 4.x there was an parameter were you could limit the call pick up to the primary line. which sounds like what is set on your cluster. But Ii'm having problems finding it right now.</div>
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<div>Scott<br><br></div>
<div class="gmail_quote">On Thu, Mar 12, 2009 at 9:49 AM, Lisa Notarianni <span dir="ltr"><<a href="mailto:notariannil1@scranton.edu">notariannil1@scranton.edu</a>></span> wrote:<br>
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<div text="#000000" bgcolor="#ffffff">Micah - no headsets used. We have several people here who answer many lines for departments. Thank you.
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<div class="h5"><br><br>Micah Bennett wrote:
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">If they are using a wired headset you should be able to enable “Auto Answer in Headset Mode” on the phone. We use that in our call center. </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
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<p><b><font face="Arial" color="navy" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Micah Bennett</span></font></b> <br><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Telecommunications Admin</span></font> <br>
<b><font face="Arial" color="maroon" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: maroon; FONT-FAMILY: Arial">Active Outdoors</span></font></b> <br><br><font color="black"><span style="COLOR: windowtext"></span></font></p>
<p><b><font face="Tahoma" color="black" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Tahoma"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>] <b><span style="FONT-WEIGHT: bold">On Behalf Of </span></b>Lisa Notarianni<br>
<b><span style="FONT-WEIGHT: bold">Sent:</span></b> Thursday, March 12, 2009 11:38 AM<br><b><span style="FONT-WEIGHT: bold">Cc:</span></b> cisco-voip voyp list<br><b><span style="FONT-WEIGHT: bold">Subject:</span></b> [cisco-voip] Default pick up to ringing line?</span></font><font color="black"><span style="COLOR: windowtext"></span></font></p>
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<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p style="MARGIN-BOTTOM: 12pt"><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt">Is there anyway for a user's phone to automatically pick up on the incoming ringing line instead of pushing the line button to access it?<br>
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<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt"><br><img height="100" src="cid:part1.04030500.07000005@scranton.edu" width="250" border="0"></span></font></p></div></div></blockquote>
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