<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Check out these two CallManager service parameters. EG below is 4.1(3) system wide. I remember them talking about making this device based parameter in 5 or 6 or 7. Not sure if it got there.<br><br><table border="0" cellpadding="9" cellspacing="1"><tbody><tr>
<td valign="top"><a name="AlwayUsePrimeLine"><b>Always Use Prime Line :</b></a></td>
<td>This parameter specifies whether the primary line on an IP phone will be
selected, if available, when the user goes off-hook. If this parameter is set to
True, when a phone goes off-hook, the primary line gets chosen and becomes the
active line. Even if a call is ringing on the user's second line, going off-hook
makes only the first line active; it does not answer the ringing call on the
second line. In this case, the user must choose he second line to answer the
call. If this parameter is set to False, the IP phone automatically chooses an
available line as the active line. <br>This is a required field.<br>Default:
false.<br></td></tr>
<tr>
<td valign="top"><a name="AlwayUsePrimeLineForVoiceMail"><b>Always Use Prime Line
for Voice Message :</b></a></td>
<td>This parameter determines whether the primary line gets chosen and becomes
the active line when the Messages button is pressed. Valid values specify True
(pressing the Messages button causes the phone to automatically dial the
voice-messaging system from the primary line) or False (pressing the Messages
button causes the phone to automatically dial the voice-messaging system from a
line that has a voice message). <br>This is a required field.<br>Default:
false.<br></td></tr></tbody></table><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Lisa Notarianni" <notariannil1@scranton.edu><br>To: "Micah Bennett" <mbennett@als-xtn.com><br>Cc: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>Sent: Thursday, March 12, 2009 12:49:48 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Default pick up to ringing line?<br><br>
Micah - no headsets used. We have several people here who answer many
lines for departments. Thank you.<br>
<br>
Micah Bennett wrote:
<blockquote cite="mid:160C116A79522E4B9404937D2E28811D019DA10E@exchange02.alsnet.als-xtn.com">
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<div class="Section1">
<p class="MsoNormal"><font color="navy" size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">If they are
using a wired headset you should
be able to enable “Auto Answer in Headset Mode” on the phone. We
use that in our call center. </span></font></p>
<p class="MsoNormal"><font color="navy" size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<p class="MsoNormal"><b><font color="navy" size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy; font-weight: bold;">Micah
Bennett</span></font></b> <br>
<font color="navy" size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Telecommunications
Admin</span></font> <br>
<b><font color="maroon" size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: maroon; font-weight: bold;">Active
Outdoors</span></font></b>
<br>
<br>
<font color="black"><span style="color: windowtext;"></span></font></p>
<p class="MsoNormal"><b><font color="black" size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; color: windowtext; font-weight: bold;">From:</span></font></b><font color="black" size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; color: windowtext;">
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>] <b><span style="font-weight: bold;">On
Behalf Of </span></b>Lisa Notarianni<br>
<b><span style="font-weight: bold;">Sent:</span></b> Thursday, March
12, 2009
11:38 AM<br>
<b><span style="font-weight: bold;">Cc:</span></b> cisco-voip voyp
list<br>
<b><span style="font-weight: bold;">Subject:</span></b> [cisco-voip]
Default pick
up to ringing line?</span></font><font color="black"><span style="color: windowtext;"></span></font></p>
</div>
<p class="MsoNormal"><font color="black" size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font></p>
<p class="MsoNormal" style="margin-bottom: 12pt;"><font color="black" size="3" face="Times New Roman"><span style="font-size: 12pt;">Is
there anyway for a
user's phone to automatically pick up on the incoming ringing line
instead of
pushing the line button to access it?<br>
<br>
</span></font></p>
<div>
<p class="MsoNormal"><font color="black" size="3" face="Times New Roman"><span style="font-size: 12pt;"><br>
<img src="cid:part1.04030500.07000005@scranton.edu" id="_x0000_i1025" border="0" width="250" height="100"></span></font></p>
</div>
</div>
</blockquote>
<br>
<div class="moz-signature">-- <br>
<img src="cid:part2.05000400.06030206@scranton.edu" border="0"></div>
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