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<H3><A name=pass>Reset the 7940 and 7960 IP Phones to the Factory Default</A>
</H3>
<P>In order to perform a factory reset of a phone if the password is set,
complete these steps:</P>
<OL type=1>
<LI>
<P>Unplug the power cable from the phone, and then plug in the cable
again.</P>
<P>The phone begins its power up cycle.</P>
<LI>
<P>Immediately press and hold # and while the Headset, Mute, and Speaker
buttons begin to flash in sequence, release #. </P>
<P>The Headset, Mute, and Speaker buttons flash in sequence in order to
indicate that the phone waits for you to enter the key sequence for the reset.
</P>
<LI>
<P>Press <B>123456789*0#</B> within 60 seconds after the Headset, Mute, and
Speaker buttons begin to flash.</P>
<P>If you repeat a key within the sequence, for example, if you press
1223456789*0#, the sequence is still accepted and the phone resets. </P>
<P>If you do not complete this key sequence or do not press any keys, after 60
seconds, the Headset, Mute, and Speaker buttons no longer flash, and the phone
continues with its normal startup process. The phone does not reset. </P>
<P>If you enter an invalid key sequence, the buttons no longer flash, and the
phone continues with its normal startup process. The phone does not reset.
</P>
<P>If you enter this key sequence correctly, the phone displays this prompt:
</P>
<P><I>Keep network cfg? <B>1</B> = yes <B>2</B> = no </I></P>
<LI>
<P>In order to maintain the current network configuration settings for the
phone when the phone resets, press <B>1</B>. In order to reset the network
configuration settings when the phone resets, press<B> 2</B>.</P>
<P>If you press another key or do not respond to this prompt within 60
seconds, the phone continues with its normal startup process and does not
reset. Otherwise, the phone goes through the factory reset
process.</P></LI></OL>
<P><FONT face=Arial size=2><A
href="http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml#pass">http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml#pass</A></FONT></P>
<P> </P>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=mbennett@als-xtn.com href="mailto:mbennett@als-xtn.com">Micah
Bennett</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, March 13, 2009 11:53
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [cisco-voip] Reset 7940 back to
factory default</DIV>
<DIV><BR></DIV><!-- Converted from text/rtf format -->
<P dir=ltr><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial size=2>I
have a bunch of 7940s that are provisioned for SIP.</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial size=2> They use to
be connected to and Aspect call center.</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial size=2> </FONT></SPAN></P>
<P dir=ltr><SPAN lang=en-us><FONT face=Arial size=2>I need to get these back
to default mode so I can plug them into my call manager
4.2(3).</FONT></SPAN></P>
<P dir=ltr><SPAN lang=en-us><FONT face=Arial size=2>I was able to find some
information related to the issue but it does not seem to get me all the
way.</FONT></SPAN></P>
<P dir=ltr><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN></P>
<P dir=ltr><SPAN lang=en-us><FONT face=Arial size=2>I go to settings and
unlock the config with pword</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us> <FONT face=Arial size=2>“</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial
size=2>cisco</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Arial size=2>”</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us><FONT face=Arial size=2>.</FONT></SPAN></P>
<P dir=ltr><SPAN lang=en-us><FONT face=Arial size=2>I can then go and clear
the configuration. </FONT></SPAN></P>
<P dir=ltr><SPAN lang=en-us><FONT face=Arial size=2>When I try to connect it
after this, it just displays</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us> <FONT face=Arial size=2>“</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial
size=2>notprovisioned</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us><FONT face=Arial size=2>”</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial size=2>.
</FONT></SPAN></P>
<P dir=ltr><SPAN lang=en-us><FONT face=Arial size=2>I don</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial
size=2>’</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Arial size=2>t think I have totally gotten rid of the
SIP</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us> <FONT face=Arial
size=2>settings</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Arial size=2>.</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us></SPAN></P>
<P dir=ltr><SPAN lang=en-us><FONT face=Arial size=2>Any help would be
great. I have 50 to clear out and reuse.</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us></SPAN></P>
<P dir=ltr><SPAN lang=en-us><B></B></SPAN><SPAN
lang=en-us><B></B></SPAN><B><SPAN lang=en-us></SPAN></B><A name=""><B><SPAN
lang=en-us><FONT face=Arial color=#000080 size=2>Micah
Bennett</FONT></SPAN></B></A><SPAN lang=en-us></SPAN><SPAN
lang=en-us></SPAN></P>
<P dir=ltr><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us><FONT face=Arial color=#000080 size=2>Telecommunications
Admin</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN></P>
<P dir=ltr><SPAN lang=en-us><B></B></SPAN><SPAN
lang=en-us><B></B></SPAN><B><SPAN lang=en-us><FONT face=Arial color=#800000
size=2>Active Outdoors</FONT></SPAN></B></P>
<P dir=ltr><SPAN lang=en-us></SPAN></P>
<P>
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