<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Not sure which version you are using, but 7.0 has a lot of these features below. I haven't tested them, but there are dialogues.<br><div><br>~ Not able to change the directory handler greetings "spell the first and last name....."<br><div style="margin-left: 40px;"><span style="font-style: italic;"><span style="font-weight: bold;">This option is available when the directory handler is not voice enabled ( Search Criteria Order ).</span></span><br></div></div>
<div>~ Not able to expose the error handler (have not found a way yet)<br><div style="margin-left: 40px;"><span style="font-weight: bold; font-style: italic;">The error handler on subscriber and call handler greetings is enabled by default and visible.</span><br></div></div>
<div>~ Not able to MWI other additional extensions (extension 1150 MWI but also send MWI to 1151, 1152, etc)<br><div style="margin-left: 40px;"><span style="font-weight: bold; font-style: italic;">Confirmed in 7.0 (not tested)</span><br></div>~ Unable to monitor real time call routing for trouble shooting<br><div style="margin-left: 40px;"><span style="font-weight: bold; font-style: italic;">Port status monitor is a good tool for this. I believe it has everything that the Unity "Call Viewer" and "Port status monitor" had.</span><br></div></div>
<div>~ No unified messaging<br><div style="margin-left: 40px;"><span style="font-weight: bold; font-style: italic;">No unified messaging, correct, but it offers free IMAP access to your VM inbox, and TTS for those that reply to your VM with email. Not perfect, but a nice feature. There is also the "message action" which allows you to forward the vm to an email address.</span><br></div></div>
<div>~ No message monitor (have not found it yet)<br><div style="margin-left: 40px;"><span style="font-style: italic;"><span style="font-weight: bold;">Correct, no message monitor as far as I know.</span></span><br></div></div>
<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "miken miken" <miken@sisna.com><br>To: "Lisa Notarianni" <notariannil1@scranton.edu><br>Cc: cisco-voip@puck.nether.net<br>Sent: Tuesday, March 17, 2009 1:43:12 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Unity vs. Unity Connect<br><br><div>As an installer of both, here are some of the differences I have noticed:</div>
<div> </div>
<div>Unity Connection</div>
<div>Cons:</div>
<div>~ Not able to change the directory handler greetings "spell the first and last name....."</div>
<div>~ Not able to expose the error handler (have not found a way yet)</div>
<div>~ Not able to MWI other additional extensions (extension 1150 MWI but also send MWI to 1151, 1152, etc)<br>~ Unable to monitor real time call routing for trouble shooting</div>
<div>~ No unified messaging</div>
<div>~ No message monitor (have not found it yet)</div>
<div>Pros:</div>
<div>~ No MS Exchange, AD, permissions wizard, etc</div>
<div>~ Easier to manage voicemail boxes, limits, deletions, etc</div>
<div>~ No MS patching</div>
<div>~ Hardened Linux platform with simplified upgrades</div>
<div>~ Base build takes a couple of hours instead of several hours</div>
<div>~ Import users and create VM boxes from CUCM (CUCM syncs with LDAP)</div>
<div>~ IMAP4 works very well with multiple clients including Apple, not just Outlook</div>
<div> </div>
<div>These are just a few from personal experience. All in all, I prefer Unity Connection for install, end user training, and day two perspective. Cisco is addressing some of the items above in version 8.</div>
<div> </div>
<div>Thank you</div>
<div>MikeN</div>
<div> <br></div>
<div class="gmail_quote">On Tue, Mar 17, 2009 at 6:31 AM, Lisa Notarianni <span dir="ltr"><<a href="mailto:notariannil1@scranton.edu" target="_blank">notariannil1@scranton.edu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0px 0px 0px 0.8ex; padding-left: 1ex;">
<div>We are considering switching from Unity to Unity Connect. I see many threads on Unity Connect. Any lessons learned that we should be aware of or end user issues that change when switching from one to the other?<br>
<br>Thanks in advance...Lisa<br>
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