<HTML>
<HEAD>
<TITLE>Caller ID on Line Setup</TITLE>
</HEAD>
<BODY>
<FONT SIZE="4"><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:14.0px'><B>If you read the description for the External Phone Number Mask setting on the directory number setup, it seems to indicate that if you put a number in there, that is what will be sent for caller ID on an outbound call. I have found that not to be the case unless there is a setting elsewhere that must be configured to allow that to happen. We have a setting under Route List --> Route Group that seems to override the DN setup setting. However, if I remove that number, then it sends out the extension number for caller ID and not the information in the External Phone Number Mask setting. We are looking for a way for each person to send out their DID as the calling party information for caller ID instead of a general number. Wonder now if that is possible.<BR>
<BR>
Thank You...<BR>
</B></SPAN></FONT></FONT><FONT FACE="Verdana, Helvetica, Arial"><FONT SIZE="2"><SPAN STYLE='font-size:10.0px'>-- <BR>
Jim Reed<BR>
Swift Communications, Inc.<BR>
970-683-5646 (Direct)<BR>
775-772-7666 (Cell)<BR>
</SPAN></FONT></FONT>
</BODY>
</HTML>