Hello Curtis,<div> Do you have message Store Clustering? I know the initial release of Unity 7 did not support Exchange 2007 clustering (even though it was supported on Unity 5), however it looks like that has been resolved, however if you are using exchange clustering, have a look at <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/requirements/7xcusysreq.html#wp472839">http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/requirements/7xcusysreq.html#wp472839</a> Specifically:</div>
<div><br></div><blockquote class="webkit-indent-blockquote" style="margin: 0 0 0 40px; border: none; padding: 0px;"><span class="Apple-style-span" style="font-style: italic;">To home Exchange mailboxes for Cisco Unity
subscribers in an Exchange 2007 cluster, you must install Cisco Unity
7.0 Engineering Special 17 or later on the Cisco Unity server.
Engineering specials are available at </span><span style="font-weight: normal;" class="cXRef_Color"><a href="http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240"><span class="Apple-style-span" style="font-style: italic;">http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240</span></a></span><span class="Apple-style-span" style="font-style: italic;">.
(From the Downloads page, expand Unified Communications
Applications > Voice Mail and Unified Messaging > Cisco Unity,
and click Cisco Unity Version 7.0 > Unity System Software.) </span><br></blockquote><div><br>-- <br>Denis Pointer, A. Sc. T.<br>Customer Systems Analyst (Senior Design)<br><br>CCVP, CCNA, CCDA<br>Cisco Unified Contact Center Specialist<br>
Cisco IP Telephony Design Specialist<br>Cisco Unity Design Specialist<br>Cisco Unity Support Specialist<br>Cisco IP Communications Express Specialist<div><br></div><div><br><div class="gmail_quote">On Tue, Mar 24, 2009 at 9:18 AM, Pat Hayes <span dir="ltr"><<a href="mailto:pat-cv@wcyv.com">pat-cv@wcyv.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">I assume you mean upgrade from 5.0(1)? There is no 6. In any case, was<br>
Exchange upgraded as well? Is Exchange across a WAN or behind a<br>
firewall (relative to Unity)? Either of these will cause problems for<br>
Unity.<br>
<br>
You should figure out where the messages are queuing up. Are they in<br>
the UnityMTA folder on Unity? Maybe the drafts folder for the<br>
Unity_<servername> mailbox (that's where external messages are sourced<br>
from)? What does exchange message tracking show? How about the event<br>
log on Unity?<br>
<br>
On Mon, Mar 23, 2009 at 3:12 PM, Curtis, Adam <<a href="mailto:ACurtis@pizzagalli.com">ACurtis@pizzagalli.com</a>> wrote:<br>
> We recently upgraded Unity from 6 to 7.0(2) and are now running into an<br>
> issue where any voicemails received from an outside number are being queued<br>
> and are not being delivered to the recipients mailbox until after we restart<br>
> the Unity server. Our Exchange server is Exchange 2007 and we didn’t have<br>
> any issues until we upgraded two weeks ago. Has anyone else run into this<br>
> problem? I have a TAC case opened but I figured I would see if any of you<br>
> had seen this in the downtime.<br>
><br>
><br>
><br>
> Thanks again,<br>
><br>
><br>
><br>
> Adam Curtis<br>
><br>
> Pizzagalli Construction Company<br>
><br>
> IT Support Technician<br>
><br>
> (802) 651-1319<br>
><br>
><br>
><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
</blockquote></div><br><br>
</div></div>