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<title>ATA 186 3.2.3 - CallManager 4.1 to 7.0 transition</title>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Had the same exact thing happen about a month ago. We upgraded a
client from 4.1.3 to 6.1.3 (new hdwe) and the ATAs would not release from the
old cluster. Strangest thing was that it was only the remote site ATAs all the
ATAs at the central site where CM was located were fine. After spending a few
hrs troubleshooting with tac we ended up just hardcoding the CM addresses via
the SCCP config page on the ATA.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Joe<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Matthew Linsemier<br>
<b>Sent:</b> Wednesday, March 25, 2009 4:10 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] ATA 186 3.2.3 - CallManager 4.1 to 7.0 transition<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>All,<br>
<br>
I am in the process of porting over an existing ATA 186 (SCCP) from CM 4.1(3)
to UCM 7.0(2). I updated the VLAN for the port, the ATA 186 gets an IP
address and the correct TFTP servers, however it still registers with the old
CM 4.1(3) unless I hardcode the CallManager options via the web interface.
I have tried performing a factory reset but still, no dice. It acts
as if it’s not getting a TFTP configuration.<br>
<br>
Has anyone seen this issue before? I never had any problems in the CM
4.1(3) environment adding and removing ATA’s. Is there something special
I have to do in the UCM 7.0 environment? I read somewhere about an
ataconfig file that needs to be placed in the TFTP directory but I wasn’t sure
if this applie (I never did this under CM 4.1(3)).<br>
<br>
Thanks,<br>
<br>
Matt</span> <o:p></o:p></p>
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