<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>I recall there was a bug with unassigned DNs or forwarding or something that caused havoc in 4.1(3). I can't seem to find anything in the archives. <br><br>I think it had something to do with a DN that was set to forward, then deleted.<br><br><ul><li>We had a route pattern for 1[XXXX] that sent calls to our PBX. Worked great.<br></li><li>Moved the 12345 DNs on the phone into a partition that everyone could dial. Worked great.</li><li>Had to backout because of PBX issues.</li><li>Moved the 12345 DNs on the phone into a holding partition.</li><li>The 1[XXXX] route pattern would no longer send calls to 12345 on the PBX.</li></ul>We even deleted the 12345 from the holding partition and/or any unassigned DNs. Still not working. <br><br>We ended up adding those DNs back to the phones to get it working. But I'm stumped. <br><br>And I couldn't even find the dialed number in the traces. It's like CallManager still thought that number existed on the phones and wouldn't use the route pattern.<br><br>Then I created an exact match route pattern for 12345 hoping it would work. Still wouldn't work. I even put it in the <none> partition for it to have precedent.<br><br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br></div></body></html>