<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>As far as I know, once the mask field is populated, it takes precedence over the primary DN.<br><br>The only way to avoid it is to put the mask on the route pattern or somewhere higher in the process.<br><br>----- Original Message -----<br>From: "Sean Walberg" <sean@ertw.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net<br>Sent: Wednesday, March 25, 2009 9:52:39 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] CUCM 6.1.2-1000 and the phone number at the top of the phone<br><br><link href="/zimbra/css/msgview.css?v=081117021119" rel="stylesheet">Thanks Lelio,<br><br>I understand that's what's happening, but the manual makes no mention of the mask. The phone manual says that field uses the DN, the online admin docs describe that as the first field in the line config page, not the external mask.<br>
<br>Either way, how can I get the real phone number on the top? Why does the manual say one thing but the system implement it completely differently?<br>
<br>Thanks,<br><br>Sean<br><br><div class="gmail_quote">On Wed, Mar 25, 2009 at 3:22 PM, Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div><div style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">I believe that is working by design. When you fill in the external mask on the DN config page, that mask will appear in the top right hand side of the phone in reverse text.<br>
<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<div><div></div><div><br><br><br>----- Original Message -----<br>From: "Sean Walberg" <<a href="mailto:sean@ertw.com" target="_blank">sean@ertw.com</a>><br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>Sent: Wednesday, March 25, 2009 4:16:39 PM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] CUCM 6.1.2-1000 and the phone number at the top of the phone<br>
<br>The 7945 manual says that the number on the top right of my phone is called "Primary phone line", and that it "Displays the phone number (directory number) for your primary phone line." I'm talking about the number above the line buttons and to the right of the date/time.<br>
<br>I have a site where almost everyone is hiding behind 1 number using the external number mask (with the route pattern/group/list having the "use external number mask" checked). All their phones display the mask and not the primary phone line number. I tested my phone and changing the mask (which was the same as my real number) changes that field. <br clear="all">
<br>The behaviour I'm seeing seems to contradict the manual. Is there another setting somewhere that might be changing it? Or is my interpretation wrong?<br><br>Thanks<br><br>Sean<br><br>-- <br>Sean Walberg <<a href="mailto:sean@ertw.com" target="_blank">sean@ertw.com</a>> <a href="http://ertw.com/" target="_blank">http://ertw.com/</a><br>
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</div></div></blockquote></div><br><br clear="all"><br>-- <br>Sean Walberg <<a href="mailto:sean@ertw.com" target="_blank">sean@ertw.com</a>> <a href="http://ertw.com/" target="_blank">http://ertw.com/</a><br>
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