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<DIV>Hi Antonio</DIV>
<DIV> </DIV>
<DIV>I think you still need a phone device be it a 79X or IP Comunicator, I could be wrong. You could give her a basic 7911. </DIV>
<DIV> </DIV>
<DIV>Assign 311 as the pilot point and in the Attendant console configuration specify her new Extension number as the associated phone.</DIV>
<DIV> </DIV>
<DIV>Rob</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV><IMG src="cid:JATXQNHBKEEY.IMAGE_19.gif" border=0> <BR><BR><B><FONT face=Arial color=#333333 size=4>Richard Rose Central Academy </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Edgehill Road </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Carlisle </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Cumbria </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>CA1 3SL </FONT></B><FONT face=Arial size=4><BR><BR></FONT><B><FONT face=Arial color=#333333 size=4>Tel: 01228 822060 </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Fax: 01228 822061 </FONT></B><BR><FONT face=Arial size=4><BR></FONT><U><B><FONT face=Arial color=#0000ff size=2><A href="http://www.richardroseacademies.org/">http://www.richardroseacademies.org/</A></FONT></B></U> <!-- Start Style Switcher Script--><!-- End Style Switcher Script--><!--BEGIN SMOOTHGALLERY HEAD CODE--><!--END SMOOTHGALLERY HEAD CODE--><BR><BR>>>> António Fragoso <Antonio.Fragoso@bancobai.cv> 25/03/2009 11:32 >>><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">I means :<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">My Operator has a 311 number I plan to removed the Cisco 7970 she is using and Put a PC wich the Attendant console with this 311 number<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Can I do it ?<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 11pt; COLOR: #17365d; FONT-FAMILY: 'Calibri','sans-serif'">Antonio Fragoso<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><IMG id=_x0000_i1028 height=40 alt=cid:image001.jpg@01C94A26.2E595970 src="cid:FUKSLALDLJNL.IMAGE_4.jpeg" width=384><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">BAI Cabo Verde, S.A.<o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Departamento de Infraestrutura e Comunicaçao</SPAN></B><B><SPAN style="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Edifício Santa Maria, 1º Andar</SPAN></I></B><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'"><o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Chã de Areia - Praia, Cx. Postal - 459<o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Santiago, Cabo Verde</SPAN></I></B><B><I><SPAN style="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Tel.: +238 2602313</SPAN></I></B><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'"><o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Fax: +238 2601731<o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><U><SPAN style="FONT-SIZE: 9pt; COLOR: #0070c0; FONT-FAMILY: 'Trebuchet MS','sans-serif'"><A href="mailto:antonio.fragoso@bancobai.cv">antonio.fragoso@bancobai.cv</A><o:p></o:p></SPAN></U></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><U><SPAN style="FONT-SIZE: 9pt; COLOR: #0070c0; FONT-FAMILY: 'Trebuchet MS','sans-serif'"><A href="http://www.bancobai.cv/">www.bancobai.cv</A></SPAN></U></I></B><B><I><SPAN style="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: 'Arial','sans-serif'"> <o:p></o:p></SPAN></I></B></P></DIV>
<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
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<DIV style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">De:</SPAN></B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> António Fragoso <BR><B>Enviada:</B> quarta-feira, 25 de Março de 2009 9:57<BR><B>Para:</B> 'Robin Clayton'<BR><B>Assunto:</B> RE: [cisco-voip] Attendant Console<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">The number for the Pilot Point must a be an Ext Number in use or different ?<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 11pt; COLOR: #17365d; FONT-FAMILY: 'Calibri','sans-serif'">Antonio Fragoso<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><IMG id=_x0000_i1025 height=40 alt=cid:image001.jpg@01C94A26.2E595970 src="cid:FUKSLALDLJNL.IMAGE_4.jpeg" width=384 border=0><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">BAI Cabo Verde, S.A.<o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Departamento de Infraestrutura e Comunicaçao</SPAN></B><B><SPAN style="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Edifício Santa Maria, 1º Andar<o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Chã de Areia - Praia, Cx. Postal - 459<o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Santiago, Cabo Verde</SPAN></I></B><B><I><SPAN style="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Tel.: +238 2602313<o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Fax: +238 2601731<o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><U><SPAN style="FONT-SIZE: 9pt; COLOR: #0070c0; FONT-FAMILY: 'Trebuchet MS','sans-serif'"><A href="mailto:antonio.fragoso@bancobai.cv">antonio.fragoso@bancobai.cv</A><o:p></o:p></SPAN></U></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><I><U><SPAN style="FONT-SIZE: 9pt; COLOR: #0070c0; FONT-FAMILY: 'Trebuchet MS','sans-serif'"><A href="http://www.bancobai.cv/">www.bancobai.cv</A></SPAN></U></I></B><B><I><SPAN style="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: 'Arial','sans-serif'"> <o:p></o:p></SPAN></I></B></P></DIV>
<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV>
<DIV style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0cm; PADDING-BOTTOM: 0cm; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">De:</SPAN></B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Robin Clayton [mailto:Robin.Clayton@rrca.org.uk] <BR><B>Enviada:</B> quarta-feira, 25 de Março de 2009 9:37<BR><B>Para:</B> António Fragoso<BR><B>Assunto:</B> Re: [cisco-voip] Attendant Console<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Have you added a Attendant Pilot Point?<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Rob<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><IMG id=_x0000_i1026 height=135 src="cid:JLVASYMKFPIG.IMAGE_20.gif" width=256 border=0><BR><BR></SPAN><B><SPAN style="FONT-SIZE: 13.5pt; COLOR: #333333; FONT-FAMILY: 'Arial','sans-serif'">Richard Rose Central Academy </SPAN></B><SPAN style="FONT-SIZE: 13.5pt; FONT-FAMILY: 'Arial','sans-serif'"><BR><B><SPAN style="COLOR: #333333">Edgehill Road </SPAN></B><BR><B><SPAN style="COLOR: #333333">Carlisle </SPAN></B><BR><B><SPAN style="COLOR: #333333">Cumbria </SPAN></B><BR><B><SPAN style="COLOR: #333333">CA1 3SL </SPAN></B><BR><BR><B><SPAN style="COLOR: #333333">Tel: 01228 822060 </SPAN></B><BR><B><SPAN style="COLOR: #333333">Fax: 01228 822061 </SPAN></B></SPAN><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><BR></SPAN><SPAN style="FONT-SIZE: 13.5pt; FONT-FAMILY: 'Arial','sans-serif'"><BR></SPAN><B><U><SPAN style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'"><A href="http://www.richardroseacademies.org/">http://www.richardroseacademies.org/</A></SPAN></U></B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <BR><BR>>>> António Fragoso <Antonio.Fragoso@bancobai.cv> 25/03/2009 10:23 >>><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN lang=EN-US style="COLOR: #1f497d">Hi everybody<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-US style="COLOR: #1f497d">I install a Attendant Console , I can login witch the user I create in CCM ( ver 6 ) but I can´t dial , I receive a message "No lines available to make a new call"<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-US style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: #17365d">Antonio Fragoso<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><IMG id=Imagem_x0020_1 height=40 alt=cid:image001.jpg@01C94A26.2E595970 src="cid:FUKSLALDLJNL.IMAGE_4.jpeg" width=384 border=0><o:p></o:p></SPAN></P>
<P class=MsoNormal><B><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">BAI Cabo Verde, S.A.<o:p></o:p></SPAN></B></P>
<P class=MsoNormal><B><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Departamento de Infraestrutura e Comunicaçao</SPAN></B><B><SPAN style="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></B></P>
<P class=MsoNormal><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Edifício Santa Maria, 1º Andar<o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Chã de Areia - Praia, Cx. Postal - 459<o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Santiago, Cabo Verde</SPAN></I></B><B><I><SPAN style="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Tel.: +238 2602313<o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal><B><I><SPAN style="FONT-SIZE: 9pt; COLOR: #1f497d; FONT-FAMILY: 'Trebuchet MS','sans-serif'">Fax: +238 2601731<o:p></o:p></SPAN></I></B></P>
<P class=MsoNormal><B><I><U><SPAN style="FONT-SIZE: 9pt; COLOR: #0070c0; FONT-FAMILY: 'Trebuchet MS','sans-serif'"><A href="mailto:antonio.fragoso@bancobai.cv">antonio.fragoso@bancobai.cv</A><o:p></o:p></SPAN></U></I></B></P>
<P class=MsoNormal><B><I><U><SPAN style="FONT-SIZE: 9pt; COLOR: #0070c0; FONT-FAMILY: 'Trebuchet MS','sans-serif'"><A href="http://www.bancobai.cv/">www.bancobai.cv</A></SPAN></U></I></B><B><I><SPAN style="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: 'Arial','sans-serif'"> <o:p></o:p></SPAN></I></B></P></DIV></DIV></DIV></BODY></HTML>