<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'><style>p { margin: 0; }</style><link href="/zimbra/css/msgview.css?v=081117021119" rel="stylesheet"><div style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">OK, I don't think that was it then. I don't usually ask people to look at my traces, but since this is an emergency number for us, I wouldn't mind the help.<br><br>The number I was dialing was 52000, I think the relevant lines are:<br><br><div style="margin-left: 40px;"><hr style="width: 100%; height: 2px;">03/25/2009 08:11:18.314 CCM|StationD: (0000662) DialedNumber dialedNumber=52000 lineInstance=1 callReference=68354820.|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.314 CCM|StationD: (0000662) CallState callState=12 lineInstance=1 callReference=68354820|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.314 CCM|StationD(662): StationCtiD - StationOutputCallInfo|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationD: (0000662) (9,100,132,1602) CallInfo callingPartyName='Lelio Fulgenzi' callingParty=56354 cgpnVoiceMailbox= calledPartyName='' calledParty=52000 cdpnVoiceMailbox= originalCalledPartyName='' originalCalledParty=52000 originalCdpnVoiceMailbox= originalCdpnRedirectReason=0 lastRedirectingPartyName='' lastRedirectingParty=52000 lastRedirectingVoiceMailbox= lastRedirectingReason=0 callType=2(OutBound) lineInstance=1 callReference=68354820. version: 84000006|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationD: (0000662) DEBUG- star_DSetCallState(5) State of cdpc(1321989) is 4.|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationCdpc(1321989): StationCtiCdpc - StationOutputStopTone to send ToneChangeNotify CH=4|68354820|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationCdpc(1321989): StationCtiCdpc - StationOutputStopTone to send ToneChangeNotify CH=4|68354820|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationCdpc(1321989): StationCtiCdpc - CcDisconnReq CH=4|68354820 CmSsFeature=4 ReasonForRedirection=0 OnBehalfOf=Call Forward CallReason=1 CallState=14 CallStateChangeCause=27|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationCdpc(1321989): StationCtiCdpc - CcDisconnReq CH=4|68354820 CmSsFeature=4 ReasonForRedirection=0 OnBehalfOf=Call Forward CallReason=1 CallState=14 CallStateChangeCause=27|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationCdpc(1321989): StationCtiCdpc - GenerateCallStateEvent CH=4|68354820 CallState=14 CmSsFeature=4 CallReason=1 CallStateChangeCause=27 RIU=0 CallSelectStatus=0 AuxiliaryData=0 Privacy=0 Feature=137 LRP= LRPName=|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationCdpc(1321989): StationCtiCdpc - GenerateCallStateEvent CH=4|68354820 CallState=14 CmSsFeature=4 CallReason=1 CallStateChangeCause=27 RIU=0 CallSelectStatus=0 AuxiliaryData=0 Privacy=0 Feature=137 LRP= LRPName=|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationCtiCdpc : GenerateCallStateEvent - CgPnPi=0 CgpnNamePi=1 CdpnPi=0 CdpnNamePi=0 OCdpnPi=0 OCdpnNamePi=0 LRPPi=0 LRPName=0|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><br>03/25/2009 08:11:18.330 CCM|StationCdpc(1321989): StationCtiCdpc - StationOutputStartTone to send ToneChangeNotify CH=4|68354820 CmSsFeature=1 ReasonForRedirection=0 OnBehalf=Device CallReason=1 CallState=14|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationCdpc(1321989): StationCtiCdpc - StationOutputStartTone to send ToneChangeNotify CH=4|68354820 CmSsFeature=1 ReasonForRedirection=0 OnBehalf=Device CallReason=1 CallState=14|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationD: (0000662) StopTone.|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br>03/25/2009 08:11:18.330 CCM|StationD: (0000662) StartTone tone=37(ReorderTone), direction=0.|<CLID::UOGCCM105-Cluster><NID::10.104.20.101><CT::9,100,119,1.286658910><IP::10.104.25.38><DEV::SEP000DED24D5F0><br><br><hr style="width: 100%; height: 2px;"></div>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Ryan Ratliff" <rratliff@cisco.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: "Wes Sisk" <wsisk@cisco.com>, "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>Sent: Wednesday, March 25, 2009 10:39:25 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] unassigned DN bug with 4.1(3)<br><br>
Whichever his higher in the CSS of the calling device will be used.<div><br></div><div>The trick to that bug was that the intercept (forward) got left in the old partition so even though the digit analysis would match the correct dn/partition the intercept would be for the wrong partition, and cause the call to fail.</div><div><br></div><div>If you know what to look for that bug is extremely easy to diagnose. All you need is the CCM trace of the failing call.</div><div><div><br></div><div>Here is an example of me calling 4131004 from 4131001. 4131004 is in PartitionA. </div><div><br></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">03/25/2009 10:32:02.816 CCM|Digit analysis: analysis results|<CLID::StandAloneCluster><NID::14.48.42.110><CT::1,100,119,1.513295><IP::14.48.42.14><DEV::SEP001646776451></span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">03/25/2009 10:32:02.816 CCM||PretransformCallingPartyNumber=4131001</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|CallingPartyNumber=4131001</span></font></div><div><b><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|DialingPartition=PartitionA</span></font></b></div><div><b><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|DialingPattern=4131004</span></font></b></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|FullyQualifiedCalledPartyNumber=4131004</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|DialingRoutePatternRegularExpression=(4131004)</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|DialingWhere=</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|PatternType=Enterprise</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|PotentialMatches=NoPotentialMatchesExist</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|DialingSdlProcessId=(0,0,0)</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|PretransformDigitString=4131004</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|PretransformTagsList=SUBSCRIBER</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|PretransformPositionalMatchList=4131004</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|CollectedDigits=4131004</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|UnconsumedDigits=</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|TagsList=SUBSCRIBER</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|PositionalMatchList=4131004</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|VoiceMailbox=</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|VoiceMailCallingSearchSpace=</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|VoiceMailCallingSearchSpace=</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|VoiceMailPilotNumber=</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|AlertingName=</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|RouteBlockFlag=RouteThisPattern</span></font></div><div><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|RouteBlockCause=0</span></font></div><div><b><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|InterceptPartition=PartitionB</span></font></b></div><div><b><font class="Apple-style-span" size="2"><span class="Apple-style-span" style="font-size: 10px;">|InterceptPattern=4131004</span></font></b></div></div><div><div> <div><br></div><div>Note the bold text, and the fact that the DialingPartition is not the same as the InterceptPartition. There is no good reason for that to ever happen and if it does, you've got a problem.</div><div><br></div><div>In your case it sounds like your unassigned DN got marked active.</div><div><br></div><div>-Ryan</div> </div><br><div><div>On Mar 25, 2009, at 10:10 AM, Lelio Fulgenzi wrote:</div><br class="Apple-interchange-newline"><div>Thanks. I'm wondering if this was it. We didn't have CFA set, and we eventually deleted the DN from the unassigned DN report.<br><br>Question: If I have an exact match in the <None> partition, and another exact match in another partition, which is used? I can't recall the rule here.<br><br>----- Original Message -----<br>From: "Wes Sisk" <<a href="mailto:wsisk@cisco.com" target="_blank">wsisk@cisco.com</a>><br>To: "Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>Cc: "cisco-voip voyp list" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>Sent: Wednesday, March 25, 2009 9:57:42 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] unassigned DN bug with 4.1(3)<br><br> it's in the hot issues report:<br> <a href="http://newsroom.cisco.com/data/syndication/ext/tachi/ExternalCUCM.xml" target="_blank">http://newsroom.cisco.com/data/syndication/ext/tachi/ExternalCUCM.xml</a><br> <br> CM 4.x - Inactive or Unassigned DN with CFA still forwards calls , Fixed CSCsj30852<br> <br> /wes<br> <br> On Wednesday, March 25, 2009 9:35:39 AM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:<br> <div>I recall there was a bug with unassigned DNs or forwarding or something that caused havoc in 4.1(3). I can't seem to find anything in the archives. <br> <br> I think it had something to do with a DN that was set to forward, then deleted.<br> <br> <div>We had a route pattern for 1[XXXX] that sent calls to our PBX. Worked great.<br> </div> <div>Moved the 12345 DNs on the phone into a partition that everyone could dial. Worked great.</div> <div>Had to backout because of PBX issues.</div> <div>Moved the 12345 DNs on the phone into a holding partition.</div> <div>The 1[XXXX] route pattern would no longer send calls to 12345 on the PBX.</div> We even deleted the 12345 from the holding partition and/or any unassigned DNs. Still not working. <br> <br> We ended up adding those DNs back to the phones to get it working. But I'm stumped. <br> <br> And I couldn't even find the dialed number in the traces. It's like CallManager still thought that number existed on the phones and wouldn't use the route pattern.<br> <br> Then I created an exact match route pattern for 12345 hoping it would work. Still wouldn't work. I even put it in the <none> partition for it to have precedent.<br> <br> <br> <br> <br> ---<br> Lelio Fulgenzi, B.A.<br> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br> "Bad grammar makes me [sic]" - Tshirt<br> <br> </div> _______________________________________________
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