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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=325203015-30032009>Hello All,</SPAN></FONT></DIV>
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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=325203015-30032009>While trying to install the Cisco Desktop Agent 6.2
(1) we get this error message</SPAN></FONT></DIV>
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class=content><FONT face=Arial size=2></FONT></SPAN></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT color=#0000ff><SPAN class=325203015-30032009><SPAN
class=content><FONT face=Arial color=#000000 size=2><STRONG>An error occurred
reading the registry key: APP VERSION. Setup will
exit.</STRONG></FONT></SPAN></SPAN></FONT></DIV>
<DIV dir=ltr align=left><PRE><FONT color=#0000ff><FONT face=Arial size=2><SPAN class=325203015-30032009>Does anyone have the documentation on how to fix this issue? </SPAN></FONT></FONT></PRE><PRE><FONT color=#0000ff><FONT face=Arial><FONT size=2>Thank you<SPAN class=325203015-30032009> in advance!</SPAN></FONT></FONT></FONT></PRE><PRE><FONT face=Arial color=#0000ff size=2><SPAN class=325203015-30032009><SPAN class=793085615-30032009>P.S it was NOT my intension to hijacked anyone's thread, it was an accident and I apologize.</SPAN></SPAN></FONT></PRE><PRE><FONT face=Arial color=#0000ff size=2><SPAN class=325203015-30032009><SPAN class=793085615-30032009></SPAN></SPAN></FONT> </PRE></DIV></FONT></DIV></BODY></HTML>