I tried looking at the manual but it doesn&#39;t explain very well.<br><br>So whats the deal to avoid the call loop between unity conneciton and ccm?<br><br><table><caption>all Loop Detection (Advanced)
                                        </caption>
                                        
                                        
                                                <tbody><tr class="content-grid-nostripe">
                                                        <td colspan="2">
                                                                <input name="callLoopSupervisedTransferDetect" value="on" id="callLoopSupervisedTransferDetect" type="checkbox">
                                                                <label for="callLoopSupervisedTransferDetect">Enable for Supervised Transfers</label>
                                                        </td>
                                                </tr>
                                        
                                                <tr class="content-grid-nostripe">
                                                        <td colspan="2">
                                                        <input name="callLoopForwardNotificationDetect" value="on" id="callLoopForwardNotificationDetect" type="checkbox">
                                                        <label for="callLoopForwardNotificationDetect">Enable for Forwarded Message Notification Calls</label>
                                                </td>
                                        </tr>
                                        <tr>
                                                <td>
                                                        <label for="callLoopDTMF">DTMF Tone To Use</label>
                                                </td>
                                                <td>
                                                        <select name="callLoopDTMF" id="callLoopDTMF"><option value="A" selected>A</option>
                                                                <option value="B">B</option>
                                                                <option value="C">C</option>
                                                                <option value="D">D</option></select>
                                                </td>
                                        </tr>
                                        <tr>
                                                <td>
                                                        <label for="callLoopGuardTimeMs">Guard Time</label>
                                                </td>
                                                <td>
                                                        <input name="callLoopGuardTimeMs" maxlength="4" size="5" value="2500" id="callLoopGuardTimeMs" type="text">
                                                         milliseconds
                                                </td>
                                        </tr>
                                </tbody></table>
                                
                                
                                        
                                                <table><caption>
                                                        Phone View Settings
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                                                <tbody><tr class="content-grid-nostripe">
                                                        <td colspan="2">
                                                                <br></td></tr></tbody></table><br><br>A) Enable for supervised transfer - how it will detect the loop<br>b) DTMF tone to use - are they here talking about &#39;base12&#39; or base16 dtmf tones? how does it prevent the loop?<br>
<br>does option A goes with option B or both are independent?<br><br>I did not played with it so but I am just guessing option B should be enough if we are tracking the DTMF tone frequency and if the same frequency is going back and fourth from ccm to unity it will keep going till the guard time expires.<br>
<br>What is the typical production environment setting for guardtime and DTMF?<br><br>I know there is another way to stop the call like we used to do in the unity 4x/5x - track forwarded call and drop them. but i would like to use this unique feature of unity cxn.<br>
<br><br clear="all"><br>-- <br>Smile, you&#39;ll save someone else&#39;s day!<br>Frog<br>