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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=325203015-30032009>Hello All,</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=325203015-30032009></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=325203015-30032009>While trying to install the Cisco Desktop Agent 6.2
(1) we get this error message</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT color=#0000ff><SPAN class=325203015-30032009><SPAN
class=content><FONT face=Arial size=2></FONT></SPAN></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT color=#0000ff><SPAN class=325203015-30032009><SPAN
class=content><FONT face=Arial color=#000000 size=2><STRONG>An error occurred
reading the registry key: APP VERSION. Setup will exit.</STRONG></FONT></DIV>
<DIV dir=ltr align=left><PRE><FONT face=Arial size=2><SPAN class=325203015-30032009>Does anyone have the documentation on how to fix this issue? </SPAN></FONT></PRE><PRE><FONT face=Arial><FONT size=2>Thank you<SPAN class=325203015-30032009> in advance!</SPAN></FONT></FONT></PRE></SPAN></SPAN></FONT></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Jack
Martin<BR><B>Sent:</B> Tuesday, March 24, 2009 1:19 PM<BR><B>To:</B> VOIP
Group<BR><B>Subject:</B> [cisco-voip] CME fax onramp to CUE<BR></FONT><BR></DIV>
<DIV></DIV><FONT face="Calibri, sans-serif" size=2>
<DIV>Ladies and Gents,</DIV>
<DIV> </DIV>
<DIV>I’m trying to configure the fax onramp feature in CME/CUE 7.x in the lab
but am running into some difficulty. After a series of cursing and
self-inflicted wounds, I am asking graciously for your help!</DIV>
<DIV> </DIV>
<DIV>I followed the instructions from the following doc:</DIV>
<DIV> </DIV>
<DIV><A href="https://www.myciscocommunity.com/docs/DOC-1516"><FONT
color=#0000ff><U>https://www.myciscocommunity.com/docs/DOC-1516</U></FONT></A>
</DIV>
<DIV> </DIV>
<DIV>I am able to call from my cell and hear fax tones, but when sending a fax
from Rightfax, I get the following:</DIV>
<DIV> </DIV>
<DIV>000797: Mar 24 16:43:32.145:
//-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:</DIV>
<DIV> Calling Number=, Called Number=, Voice-Interface=0x0,</DIV>
<DIV> Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search
Type=PEER_TYPE_VOICE,</DIV>
<DIV> Peer Info Type=DIALPEER_INFO_SPEECH</DIV>
<DIV>000798: Mar 24 16:43:32.145:
//-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:</DIV>
<DIV> Result=NO_MATCH(-1) After All Match Rules Attempt</DIV>
<DIV>000799: Mar 24 16:43:32.285:
//-1/AE7E07C68016/SMTPC/esmtp_client_engine_work_routine:</DIV>
<DIV> Freeing ctx=0x4A6E7658</DIV>
<DIV>000800: Mar 24 16:43:32.285:
//-1/xxxxxxxxxxxx/SMTPC/esmtp_client_engine_process:</DIV>
<DIV> returned from work, context freed</DIV>
<DIV>000801: Mar 24 16:45:17.811: ISDN Se0/3/0:23 Q931: RX <- SETUP pd =
8 callref = 0x0016 </DIV>
<DIV>Bearer Capability i = 0x8090A2 </DIV>
<DIV>Standard = CCITT </DIV>
<DIV>Transfer Capability = Speech </DIV>
<DIV>Transfer Mode = Circuit </DIV>
<DIV>Transfer Rate = 64 kbit/s </DIV>
<DIV>Channel ID i = 0xA98381 </DIV>
<DIV>Exclusive, Channel 1 </DIV>
<DIV>Facility i = 0x9F8B0100A10F02010106072A8648CE1500040A0100 </DIV>
<DIV>Protocol Profile = Networking Extensions </DIV>
<DIV>0xA10F02010106072A8648CE1500040A0100 </DIV>
<DIV>Component = Invoke component </DIV>
<DIV>Invoke Id = 1 </DIV>
<DIV>Operation = InformationFollowing (calling_name) </DIV>
<DIV>Name information in subsequent FACILITY message </DIV>
<DIV>Calling Party Number i = 0x0083, N/A </DIV>
<DIV>Plan:Unknown, Type:Unknown </DIV>
<DIV>Called Party Number i = 0xA1, '4149082497' </DIV>
<DIV>Plan:ISDN, Type:National</DIV>
<DIV>000802: Mar 24 16:45:17.815: ISDN Se0/3/0:23 Q931: Received SETUP
callref = 0x8016 callID = 0x0016 switch = primary-ni interface = User </DIV>
<DIV>000803: Mar 24 16:45:17.815:
//-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:</DIV>
<DIV> Calling Number=, Called Number=4149082497,
Voice-Interface=0x492C4B04,</DIV>
<DIV> Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search
Type=PEER_TYPE_VOICE,</DIV>
<DIV> Peer Info Type=DIALPEER_INFO_SPEECH</DIV>
<DIV>000804: Mar 24 16:45:17.815:
//-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:</DIV>
<DIV> Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming
Dial-peer=1000</DIV>
<DIV>000805: Mar 24 16:45:17.819:
//-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:</DIV>
<DIV> Calling Number=, Called Number=4149082497,
Voice-Interface=0x0,</DIV>
<DIV> Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search
Type=PEER_TYPE_VOICE,</DIV>
<DIV> Peer Info Type=DIALPEER_INFO_FAX</DIV>
<DIV>000806: Mar 24 16:45:17.819:
//-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:</DIV>
<DIV> Result=NO_MATCH(-1) After All Match Rules Attempt</DIV>
<DIV>000807: Mar 24 16:45:17.831: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:</DIV>
<DIV> Calling Number=, Called Number=2497, Peer Info
Type=DIALPEER_INFO_SPEECH</DIV>
<DIV>000808: Mar 24 16:45:17.831: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:</DIV>
<DIV> Match Rule=DP_MATCH_DEST; Called Number=2497</DIV>
<DIV>000809: Mar 24 16:45:17.831: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:</DIV>
<DIV> Result=Success(0) after DP_MATCH_DEST</DIV>
<DIV>000810: Mar 24 16:45:17.831:
//-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:</DIV>
<DIV> Result=SUCCESS(0) </DIV>
<DIV> List of Matched Outgoing Dial-peer(s): </DIV>
<DIV> 1: Dial-peer Tag=20012</DIV>
<DIV>000811: Mar 24 16:45:17.831: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:</DIV>
<DIV> Calling Number=, Called Number=2497, Peer Info
Type=DIALPEER_INFO_SPEECH</DIV>
<DIV>000812: Mar 24 16:45:17.831: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:</DIV>
<DIV> Match Rule=DP_MATCH_DEST; Called Number=2497</DIV>
<DIV>000813: Mar 24 16:45:17.831: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:</DIV>
<DIV> Result=Success(0) after DP_MATCH_DEST</DIV>
<DIV>000814: Mar 24 16:45:17.831:
//-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:</DIV>
<DIV> Result=SUCCESS(0) </DIV>
<DIV> List of Matched Outgoing Dial-peer(s): </DIV>
<DIV> 1: Dial-peer Tag=20012</DIV>
<DIV>000815: Mar 24 16:45:17.835: //-1/FD97FC578017/DPM/dpMatchPeersCore:</DIV>
<DIV> Calling Number=, Called Number=2497, Peer Info
Type=DIALPEER_INFO_FAX</DIV>
<DIV>000816: Mar 24 16:45:17.835: //-1/FD97FC578017/DPM/dpMatchPeersCore:</DIV>
<DIV> Match Rule=DP_MATCH_DEST; Called Number=2497</DIV>
<DIV>000817: Mar 24 16:45:17.835: //-1/FD97FC578017/DPM/dpMatchPeersCore:</DIV>
<DIV> Result=Success(0) after DP_MATCH_DEST</DIV>
<DIV>000818: Mar 24 16:45:17.835:
//-1/FD97FC578017/DPM/dpMatchPeersInfotype:</DIV>
<DIV> Result=SUCCESS(0) </DIV>
<DIV> List of Matched Outgoing Dial-peer(s): </DIV>
<DIV> 1: Dial-peer Tag=700</DIV>
<DIV>000819: Mar 24 16:45:17.847: ISDN Se0/3/0:23 Q931: TX -> CALL_PROC pd =
8 callref = 0x8016 </DIV>
<DIV>Channel ID i = 0xA98381 </DIV>
<DIV>Exclusive, Channel 1</DIV>
<DIV>000820: Mar 24 16:45:17.847: ISDN Se0/3/0:23 Q931: TX -> CONNECT pd =
8 callref = 0x8016</DIV>
<DIV>000821: Mar 24 16:45:17.863: ISDN Se0/3/0:23 Q931: RX <- CONNECT_ACK pd
= 8 callref = 0x0016</DIV>
<DIV>000822: Mar 24 16:45:17.867: %ISDN-6-CONNECT: Interface Serial0/3/0:0 is
now connected to N/A N/A</DIV>
<DIV>000823: Mar 24 16:45:17.867: %ISDN-6-CONNECT: Interface Serial0/3/0:0 is
now connected to N/A N/A</DIV>
<DIV>000824: Mar 24 16:45:19.811: ISDN Se0/3/0:23 Q931: RX <- FACILITY pd =
8 callref = 0x0016 </DIV>
<DIV>Facility i = 0x9F8B0100A1080201010201008400 </DIV>
<DIV>Protocol Profile = Networking Extensions </DIV>
<DIV>0xA1080201010201008400 </DIV>
<DIV>Component = Invoke component </DIV>
<DIV>Invoke Id = 1 </DIV>
<DIV>Operation = CallingName </DIV>
<DIV>Name not available</DIV>
<DIV>000825: Mar 24 16:45:43.787:
//-1/FD97FC578017/SMTPC/esmtp_client_engine_new_context_guid:exit@2205</DIV>
<DIV>000826: Mar 24 16:45:43.787:
//-1/FD97FC578017/SMTPC/esmtp_client_engine_open:</DIV>
<DIV> from=$$$@tushaus.com, to=2497@10.15.9.198</DIV>
<DIV>000827: Mar 24 16:45:43.787:
//-1/FD97FC578017/SMTPC/esmtp_client_engine_open:exit@1896</DIV>
<DIV>000828: Mar 24 16:45:43.787:
//-1/FD97FC578017/SMTPC/esmtp_client_engine_add_headers:</DIV>
<DIV> from_comment=Tushaus Rightfax</DIV>
<DIV>000829: Mar 24 16:45:44.287:
//-1/FD97FC578017/SMTPC/esmtp_client_engine_work_routine:</DIV>
<DIV> socket 0 readable for first time</DIV>
<DIV>000830: Mar 24 16:45:44.315:
//-1/FD97FC578017/SMTPC/esmtp_client_engine_work_routine:</DIV>
<DIV> socket 0 readable for first time</DIV>
<DIV>000831: Mar 24 16:45:44.315:
//-1/FD97FC578017/SMTPC/esmtp_client_engine_getln:</DIV>
<DIV> (C)R: 421 4.3.2 System not accepting network
messages.</DIV>
<DIV>000832: Mar 24 16:45:44.315:
//-1/FD97FC578017/SMTPC/esmtp_client_engine_work_routine:</DIV>
<DIV> error while getting welcome banner</DIV>
<DIV>000833: Mar 24 16:45:44.315:
//-1/FD97FC578017/SMTPC/esmtp_client_engine_work_routine:</DIV>
<DIV> ERROR, socket=0</DIV>
<DIV>000834: Mar 24 16:45:44.319:
//-1/FD97FC578017/SMTPC/esmtp_client_engine_work_routine:</DIV>
<DIV> Finishing, socket=-1, bytes send=0</DIV>
<DIV>000835: Mar 24 16:45:44.787:
%LAPP_ON_MSGS-6-LAPP_ON_CAUSE_NO_ESMTP_CONNECT: ESMTP client did not connect or
lost connection to remote server</DIV>
<DIV>000836: Mar 24 16:45:44.787:
//-1/xxxxxxxxxxxx/SMTPC/esmtp_client_engine_dispose_context:exit@2094</DIV>
<DIV>000837: Mar 24 16:45:44.795: %ISDN-6-DISCONNECT: Interface
Serial0/3/0:0 disconnected from unknown , call lasted 26 seconds</DIV>
<DIV>000838: Mar 24 16:45:44.799: ISDN Se0/3/0:23 Q931: TX -> DISCONNECT pd =
8 callref = 0x8016 </DIV>
<DIV>Cause i = 0x8083 - No route to destination</DIV>
<DIV> </DIV>
<DIV>I see that the MMoIP dialpeer is being hit. Here is the CME
config:</DIV>
<DIV> </DIV>
<DIV>voice service voip</DIV>
<DIV>modem passthrough nse codec g711ulaw</DIV>
<DIV>!</DIV>
<DIV>application</DIV>
<DIV>service onramp flash:app_faxmail_onramp.2.0.1.3.tcl</DIV>
<DIV>!</DIV>
<DIV>ccm-manager fax protocol cisco</DIV>
<DIV>!</DIV>
<DIV>mgcp fax t38 ecm</DIV>
<DIV>!</DIV>
<DIV>dial-peer voice 1000 pots</DIV>
<DIV>description Inbound ISDN PRI</DIV>
<DIV>translation-profile incoming inbound-CLID</DIV>
<DIV>service onramp</DIV>
<DIV>incoming called-number .</DIV>
<DIV>direct-inward-dial</DIV>
<DIV>port 0/3/0:23</DIV>
<DIV>!</DIV>
<DIV>dial-peer voice 700 mmoip</DIV>
<DIV>description FAX onramp</DIV>
<DIV>translation-profile incoming inbound-CLID</DIV>
<DIV>service fax_on_vfc_onramp_app out-bound</DIV>
<DIV>destination-pattern 2497</DIV>
<DIV>information-type fax</DIV>
<DIV>session target <A href="mailto:2497@10.15.9.198"><FONT
color=#0000ff><U>mailto:2497@10.15.9.198</U></FONT></A></DIV>
<DIV> </DIV>
<DIV>Thanks in advance for your help.</DIV>
<DIV> </DIV>
<DIV><B>Jack Martin, CCVP</B></DIV>
<DIV>Network Engineer</DIV>
<DIV>Tushaus Computer Services</DIV>
<DIV>10400 Innovation Drive, Ste 100</DIV>
<DIV>Milwaukee, WI 53226</DIV>
<DIV>414.908.2222 Helpdesk</DIV>
<DIV>414.908.2267 Work</DIV>
<DIV>414.908.4467 Fax</DIV>
<DIV><A href="http://www.Tushaus.com">http://www.Tushaus.com</A></DIV>
<DIV><A
href="http://www.Linkedin.com/in/Jackster">http://www.Linkedin.com/in/Jackster</A></DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV></FONT></BODY></HTML>