<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Erick,<br><br>what command did you use to change the MAC address of the interface? <br><br>Cisco TAC is dropping the ball on my case and I want to consider going forward with any new installations with private MAC addresses.<br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>To: "Erick Bergquist" <erickbee@gmail.com><br>Cc: "Ryan Ratliff" <rratliff@cisco.com>, "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>Sent: Friday, March 27, 2009 2:39:12 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Replacing VG224 Script Error<br><br><style>p { margin: 0; }</style><link href="/zimbra/css/msgview.css?v=081117021119" rel="stylesheet"><div style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">Too late. Damage was done.<br><br>----- Original Message -----<br>From: "Erick Bergquist" <erickbee@gmail.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: "Ryan Ratliff" <rratliff@cisco.com>, "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>Sent: Friday, March 27, 2009 11:50:46 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Replacing VG224 Script Error<br><br>Is changing the MAC Address on the VG224 LAN interface to match and<br>rebooting the 224 not working as a workaround? After rebooting the<br>VG224 with changed MAC address you can do a 'show stcapp device<br>summary' to see if the device name matches that on CCM side.<br><br>On Fri, Mar 27, 2009 at 10:37 AM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:<br>> Thanks for following up. I'm hoping the TAC comes up with something.<br>> Otherwise, I'm gonna have to revert to installing the gateway, devices and<br>> DNs all from scratch. Yuck.<br>><br>> ----- Original Message -----<br>> From: "Ryan Ratliff" <rratliff@cisco.com><br>> To: "Ryan Ratliff" <rratliff@cisco.com><br>> Cc: "Lelio Fulgenzi" <lelio@uoguelph.ca>, "cisco-voip voyp list"<br>> <cisco-voip@puck.nether.net><br>> Sent: Friday, March 27, 2009 11:24:32 AM GMT -05:00 US/Canada Eastern<br>> Subject: Re: [cisco-voip] Replacing VG224 Script Error<br>><br>> Sorry I just noticed my 4.1 server did give me the same popup error.<br>> It happened to appear behind my main IE window and I didn't notice it<br>> until just now.<br>><br>> -Ryan<br>><br>> On Mar 27, 2009, at 10:30 AM, Ryan Ratliff wrote:<br>><br>> Just tested with 4.1(3), 4.2(3), and 7.0(2). All three let me change<br>> the mac address of the gateway but the 4.1(3) server did not update<br>> the endpoint devicenames. New ports did take the new mac address<br>> though. Both 4.2 and 7.0 did update the endpoint devicenames.<br>><br>> Starting to think the error you are getting is better than it making<br>> it look like everything works ok when it actually doesn't.<br>><br>> Haven't found a bug yet unfortunately.<br>><br>> -Ryan<br>><br>> On Mar 27, 2009, at 10:04 AM, Lelio Fulgenzi wrote:<br>><br>> 4.1(3) no havey bulk loady. :(<br>><br>> The process updated some of them, but not all of them.<br>><br>> the vg248 replacement worked fine. i'm wondering if it's a bug<br>> introduced with some recent SR since i haven't replaced a vg248 in a<br>> while.<br>><br>> ----- Original Message -----<br>> From: "Ryan Ratliff" <rratliff@cisco.com><br>> To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>> Cc: "Erick Bergquist" <erickbee@gmail.com>, "cisco-voip voyp list"<br>> <cisco-voip@puck.nether.net><br>> Sent: Friday, March 27, 2009 9:22:02 AM GMT -05:00 US/Canada Eastern<br>> Subject: Re: [cisco-voip] Replacing VG224 Script Error<br>><br>> Never run into it personally before but I can understand where the<br>> CCMAdmin may not be able to go and update the hostname for all the<br>> dependent devices. Heck in this case it may be trying to do just<br>> that and getting a db error returned.<br>><br>> As a workaround you should be able to do a BAT export - all details<br>> of the gateway. Take the file and edit the mac-address field and<br>> then do an import-all details.<br>><br>> For a sccp vg224 you will want to watch out for CSCsw43113 but there<br>> is a pretty easy workaround for it.<br>><br>> -Ryan<br>><br>> On Mar 27, 2009, at 7:52 AM, Lelio Fulgenzi wrote:<br>><br>> Interesting. We'll have to see what TAC says about this.<br>><br>> As for SCCP/STCAPP, I simply grabbed the config from the other unit,<br>> copied it to the new unit to startupconfig and it worked fine.<br>><br>> Oh well.<br>><br>> ----- Original Message -----<br>> From: "Erick Bergquist" <erickbee@gmail.com><br>> To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>> Cc: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>> Sent: Friday, March 27, 2009 12:27:18 AM GMT -05:00 US/Canada Eastern<br>> Subject: Re: [cisco-voip] Replacing VG224 Script Error<br>><br>> I now remember getting some error when I replaced a clients VG224 on<br>> CCM 4.x and when I went to try to change MAC address on existing<br>> gateway in CCM it displayed some error message and thats why I did the<br>> MAC address change on the gateway and found out I had to reboot the<br>> gateway for SCCP to see the change. There was one time that method<br>> didn't work somewhere else and I had to delete the old ports from CCM<br>> and add the whole gateway and all ports back from scratch. That took<br>> some time to do. Had 2 Web windows open and copied the old port config<br>> to the new port then deleted the old one. I haven't had to do this<br>> with 5.x or higher yet so don't know if they behave the same.<br>><br>> The other thing with replacing VG224 with SCCP set up, is you can't<br>> paste in the old running config with it working right away. For all<br>> the stcapp commands to take the sccp commands need to be in the<br>> running config, but the stcapp commands come before sccp so after you<br>> paste in the old config you need to enter the missing stcapp commands.<br>><br>><br>> On Thu, Mar 26, 2009 at 12:26 PM, Lelio Fulgenzi <lelio@uoguelph.ca><br>> wrote:<br>> > Yes, SCCP.<br>> ><br>> > It should be simple enough to change it on the gateway config and<br>> it should<br>> > change all the phones. The MAC address on the phones is greyed out<br>> anyway -<br>> > you can't change them.<br>> ><br>> > I never knew you could change the MAC address on the switch. Not<br>> sure if I<br>> > like that though. :(<br>> ><br>> > ----- Original Message -----<br>> > From: "Erick Bergquist" <erickbee@gmail.com><br>> > To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>> > Cc: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>> > Sent: Thursday, March 26, 2009 1:09:17 PM GMT -05:00 US/Canada<br>> Eastern<br>> > Subject: Re: [cisco-voip] Replacing VG224 Script Error<br>> ><br>> > SCCP?<br>> ><br>> > I haven't changed the MAC address on the CCM side before due to the<br>> > fact I didn't want to go into changing all the ports.<br>> ><br>> > What I've done is to change the mac-address on the VG224 ethernet<br>> > interface configuration to match the old one. You do need to wri mem<br>> > the config and reboot the VG224 (router) for the SCCP function on<br>> the<br>> > IOS to pick up that change. After the reboot then the gateway<br>> > registers with the CCM with the old mac like before and all is<br>> > good..... YMMV, this worked for me a few times so far.<br>> ><br>> > On Thu, Mar 26, 2009 at 11:48 AM, Lelio Fulgenzi<br>> <lelio@uoguelph.ca> wrote:<br>> >> I'm replacing a VG224 and when I went to change the MAC address<br>> on the<br>> >> gateway configuration I got a script error back saying the device<br>> needed a<br>> >> device pool (See below). I could also swear that another dialog<br>> box comes<br>> >> up<br>> >> quickly that has something about duplicates not allowed, but it<br>> >> disappears.<br>> >><br>> >> Please don't tell me that to replace a VG224 I have to<br>> reconfigure all the<br>> >> ports!<br>> >><br>> >> Error Information<br>> >><br>> >> The specified device requires a Device Pool. (53)<br>> >><br>> >> Details:<br>> >><br>> >> Error No. -2147219915 (0x80040635):<br>> >> CDBLException Dump: [The specified device requires a device pool.]<br>> >><br>> >> ---<br>> >> Lelio Fulgenzi, B.A.<br>> >> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G<br>> 2W1<br>> >> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>> >><br>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>> >> "Bad grammar makes me [sic]" - Tshirt<br>> >><br>> >><br>> >> _______________________________________________<br>> >> cisco-voip mailing list<br>> >> cisco-voip@puck.nether.net<br>> >> https://puck.nether.net/mailman/listinfo/cisco-voip<br>> >><br>> >><br>> ><br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>><br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>><br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>><br>><br></div></div></body></html>