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<p class=MsoNormal><span style='color:#1F497D'>If the application has the
ability to integrate with the CUCM 6.x Silent Monitoring and Recording API then
it should be possible. Documentation for each individual product and setting
up the integration is generally provided by the Application vendor. To get a
general idea or understanding how the feature works check the CUCM Features and
Services Guide for CUCM 6.x here:<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/cmfsgd611.html<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Basically the third party app
can use JTAPI to invoke the BIB (Built in Bridge) on the phone to place a
second call out to the SIP Trunk to record the call.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";
color:#1F497D'>Adam <o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Levi Stevens<br>
<b>Sent:</b> Thursday, April 02, 2009 6:30 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Call Recording with CUCM 6.1(3)<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Before we upgraded to CUCM 6.1(3), we were able to
accomplish call recording by using a utility called Oreka Audio (installed on a
separate Windows machine) and spanning some ports on our Cisco Core Switch for
a particular VLAN to which only the phones on which the calls were being
recorded were setup. Now that we are running 6.1(3), we would like
to get Oreka Audio to record the calls via a SIP trunk and not have to span
ports. Is this possible? Does anyone have experience setting up
Oreka Audio to record audio via a SIP trunk? Is there any other free call
recording solution that you have been able to get working? <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Cambria","serif";
color:#17365D'>Levi Stevens<o:p></o:p></span></b></p>
<p class=MsoNormal><b><i><span style='font-size:12.0pt;font-family:"Cambria","serif";
color:#17365D'>Network Communications Analyst<o:p></o:p></span></i></b></p>
<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#365F91'>Computer
Services<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#365F91'>The
Master's College<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#365F91'>21726
Placerita Canyon Road<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#365F91'>Santa
Clarita, California 91321<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#365F91'>p:
661.362.2876<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#365F91'>f:
661.362.2664<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#365F91'>e:
cstevens@masters.edu<o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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