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<p class=MsoNormal><font size=2 face=Arial><span lang=ES-MX style='font-size:
10.0pt;font-family:Arial'>Dear friend.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=ES-MX style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’ve been working with one issue related a few agents
who are in a remote location with 2Mb bandwidth between the server and the
agents, the thing is when the agent open the session and change his status to
ready, the first stage is reserved then ready and immediately no ready, I don’t
know how to resolve this and the customer is a little upset, any idea would be
helpful<o:p></o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks<o:p></o:p></span></font></p>
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