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<p class=MsoNormal><span style='color:#1F497D'>This was a new deploy</span><span
style='color:#1F497D'>ment</span><span style='color:#1F497D'> of UCCX 7.0(1)SR1
in HA and CallManager 7.0(2) cluster. Everything worked great for 5 days
then customer noticed partial service in AppAdmin and a JTAPI error and
rebooted.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>No changes were made in
CallManager or UCCX, wondering if this is a bug in UCCX ?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><img width=625 height=434 id="_x0000_i1028"
src="cid:image001.jpg@01C9B698.17FB28F0"></span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
just found an error in the call center syste<span style='color:#1F497D'>m that
Cisco JTAPI client versions are inconsistent. Please go to Cisco JTAPI resync
in the Unified CM Telephony SYstem</span>. Can someone explain
this? <span style='color:#1F497D'>Customer</span> reboot<span
style='color:#1F497D'>ed</span> the UCCX servers on Friday due to errors.</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><img
width=608 height=126 id="_x0000_i1025" src="cid:image002.jpg@01C9B698.17FB28F0"></span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
also see that the Unified CM Telephony Subsystem has partial service. </span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><img
width=649 height=627 id="_x0000_i1026" src="cid:image003.jpg@01C9B698.17FB28F0"></span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
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