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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I find the CallManager 6x/7x Attendant Console more difficult to
setup than 4x. Customers can’t seem to figure it out…maybe a better
AC Wizard for 8x?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I also wonder why if AC is working in 4.X why 7.0(2) DMA doesn’t
migrate or complete the AC setup process. Is this a bug?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>FrogOnDSCP46EF<br>
<b>Sent:</b> Tuesday, April 07, 2009 10:51 AM<br>
<b>To:</b> Ryan Ratliff<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Cisco CCM 6.1.2 attendant console password
issue<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Thanks Ryan. Answers are
embedded below:<o:p></o:p></p>
<div>
<p class=MsoNormal>On Tue, Apr 7, 2009 at 12:15 AM, Ryan Ratliff <<a
href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:<o:p></o:p></p>
<p class=MsoNormal>Are you setting an AC user via Application->Cisco Unified
CM Attendant Console?<o:p></o:p></p>
<div>
<p class=MsoNormal><br>
YES - that correct<br>
<o:p></o:p></p>
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<blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;
margin-left:4.8pt;margin-right:0in'>
<p class=MsoNormal><br>
That is for the username/password that the PC clients use to login, not that
the service itself uses.<o:p></o:p></p>
</blockquote>
<div>
<p class=MsoNormal><br>
Yes, if I change that "AC" user password to something like
"password" - Console operator can't login. However if I set that
password to 12345 then no issues - Aconsole user can login.<br>
<o:p></o:p></p>
</div>
<blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;
margin-left:4.8pt;margin-right:0in'>
<p class=MsoNormal><br>
The default password of 12345 is for the AC jtapi user (application user).
AC actually reads this password from the database at service start so you
can set it to be whatever you want and it should just work.<o:p></o:p></p>
</blockquote>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><br>
That means AC jtapi user in Application User section must be identical to
the one configured in ->Cisco Unified CM Acon> AC user?<br>
<br>
Then is the application user moved from traditional (CCM4x days)
\etc\ACServer.property> JTAPI_PASSWORD = passowrd ?<-Hash value of
acenc.exe <password> ?<br>
<br>
<o:p></o:p></p>
</div>
<blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;
margin-left:4.8pt;margin-right:0in'>
<p class=MsoNormal><br>
-Ryan<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><br>
<br>
On Apr 4, 2009, at 10:57 PM, FrogOnDSCP46EF wrote:<br>
<br>
I have just installed AC on user PC from CCM612 plugin.<br>
Everything works but the AC password I have in CCM won't work. But when I put
default password i.e. 12345 AC it works :)<br>
<br>
username:ac pass:12345 works. (i had to change AC user pass to 12345 in CCM)<br>
<br>
username:ac pass:password (set in ccm under ac section) doepsn't work.<br>
<br>
Can anyone explain why its working on default password but not other than default?<br>
<br>
<br>
<br>
-- <br>
Smile, you'll save someone else's day!<br>
Frog<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</blockquote>
</div>
<p class=MsoNormal><br>
<br clear=all>
<br>
-- <br>
Smile, you'll save someone else's day!<br>
Frog<o:p></o:p></p>
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