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Continuing discussion offline. Will report back with final results.<br>
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On Tuesday, April 07, 2009 3:46:11 PM, Anthony Kouloglou
<a class="moz-txt-link-rfc2396E" href="mailto:akoul@dataways.gr"><akoul@dataways.gr></a> wrote:<br>
<blockquote cite="mid:49DBAD83.2030209@dataways.gr" type="cite">
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<tt>Hi Wes,<br>
what do you mean by "</tt>
<i>I also don't see where this information reached you:</i><tt>"<br>
That i should try and do what you describe?<br>
There is no risk of getting things worst?!!!!<span class="moz-smiley-s2"><span>
:-( </span></span><br>
<br>
Thanks<br>
Anthony<br>
</tt><br>
Wes Sisk wrote:
<blockquote cite="mid:49DBAC13.10306@cisco.com" type="cite">
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That is a very good question and should be addressed within your TAC
case. I don't see this previously mentioned in the case ;-).<br>
<br>
I also don't see where this information reached you:<br>
<br>
The 1st thing to try is the following:<br>
> - CLI 'utils system shutdown'<br>
> - literally pull the power cord from the server<br>
> - press and hold for 10 seconds the power on button on the
front<br>
> panel (this drains capacitors)<br>
> - plug the power cord back in<br>
> - press and release the power button<br>
> - note whether the clock speed adjusted correctly (watch screen<br>
> during boot or enter BIOS & view)<br>
<br>
<br>
2nd:<br>
Pulling the plug to drain the capacitors has worked about 80% of the<br>
time for our lab (note: not the same as boot as pulling the plug is<br>
imperative).<br>
<br>
<br>
/Wes<br>
<br>
On Tuesday, April 07, 2009 3:35:03 PM, Anthony Kouloglou <a
moz-do-not-send="true" class="moz-txt-link-rfc2396E"
href="mailto:akoul@dataways.gr"><akoul@dataways.gr></a> wrote:<br>
<blockquote cite="mid:49DBAAE7.7090100@dataways.gr" type="cite">
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<tt>Hi Wes,<br>
but i have lost you now!! How was it installed one year ago?<br>
What have changed since that installation and now it pops the error?<br>
<br>
Thanks<br>
Anthony<br>
</tt><br>
Wes Sisk wrote:
<blockquote cite="mid:49DBA951.2070404@cisco.com" type="cite">
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Yes, it will impact install. If you attempt re-install you hardware
will be detected as not supported and installation will halt.<br>
<br>
On Tuesday, April 07, 2009 2:17:25 PM, Anthony Kouloglou <a
moz-do-not-send="true" class="moz-txt-link-rfc2396E"
href="mailto:akoul@dataways.gr"><akoul@dataways.gr></a> wrote:<br>
<blockquote cite="mid:49DB98B5.5000009@dataways.gr" type="cite">
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<tt>Hi Wes,<br>
i missed to ask you if this error is going to cause any problem to my
installation (Publisher failure or whatever) or it is just something
that is not going to have any other side effect.<br>
<br>
</tt>Thanks and Kind regards,<br>
Anthony Kouloglou<br>
<br>
Anthony Kouloglou wrote:
<blockquote cite="mid:49D9A353.3060309@dataways.gr"
type="cite">
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<title></title>
<tt>Hi Wes,<br>
and thanks for your interest. No, the appliance was never RMA'd.<br>
I don't know if the customer had ever flashed the BIOS during the past
year. Would that cause this problem?<br>
What is the plan of action from now and on?<br>
Shall i tell something to the TAC because they keep asking me
irrelevant questions and they have never ever mentioned what you told
me! And is really getting really annoying.<br>
<br>
Thanks and kind Regards<br>
Anthony Kouloglou<br>
</tt><br>
Wes Sisk wrote:
<blockquote cite="mid:49D64FB6.6050003@cisco.com"
type="cite">
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Hi Anthony,<br>
<br>
Let's step back a moment. This problem is triggered by incorrect MTM
string. The MTM is configurable on the system board by IBM. IBM sets
specific MTM value in the motherboard before they OEM to Cisco. If a
Cisco MCS box in a customer environment has system board RMA'd then IBM
is supposed to set the Cisco specific MTM. They can do this before
shipping the board out or an IBM FE can go onsite and set the MTM.
Either way it must be set.<br>
<br>
Now for your specific case. The question appears to be how your system
board got an incorrect MTM string. Did you previously RMA the system
board?<br>
<br>
/Wes<br>
<br>
On Friday, April 03, 2009 1:28:10 PM, Anthony Kouloglou <a
moz-do-not-send="true" class="moz-txt-link-rfc2396E"
href="mailto:akoul@dataways.gr"><akoul@dataways.gr></a> wrote:<br>
<blockquote cite="mid:49D6472A.3080309@dataways.gr"
type="cite">
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http-equiv="Content-Type">
<title></title>
<tt>Hi Wes,<br>
for the past month i have been talking and talking with a TAC i have
opened but i am still waiting!!<br>
Emails over emails, talked with IBM engineers, flashed the BIOS but
nothing.<br>
So, the only solution is replacement?<br>
I don't know if it is OK if i give the TAC number to the mailing list!<br>
<br>
Kind regards<br>
Anthony<br>
</tt><br>
Wes Sisk wrote:
<blockquote cite="mid:49D62B7C.9080503@cisco.com"
type="cite">Tip:
errors in text are searchable for others. Errors in pictures are not
so searchable. <br>
<br>
known issue, IBM did not configure your motherboard properly for Cisco
deployment: <br>
CSCse53474 IBM 7815I1 or 7825I1 fails hardware check during reboot. <br>
<br>
Did you RMA the motherboard at any point? <br>
<br>
/Wes <br>
<br>
On Friday, April 03, 2009 8:36:49 AM, Anthony Kouloglou <a
moz-do-not-send="true" class="moz-txt-link-rfc2396E"
href="mailto:akoul@dataways.gr"><akoul@dataways.gr></a> wrote: <br>
<blockquote type="cite">Hi, <br>
in a 7825-I1-IPC1 who is running 6.1(2), suddenly, after a reboot, i
got this error: <br>
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