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<div class=Section1>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Thanks Ryan. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I’m going with the cop.sgn file. But you know…the
readmes for both .cop and cop.sgn files say, “This firmware version is
supported on Cisco Unified <span class=spelle>CallManager</span> Release 5.0
and higher, and Cisco Unified <span class=spelle>CallManager</span> Releases
4.2, 4.1, 4.0, and 3.3.” Not very helpful there. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>The descriptions differ like this:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>For the .cop = 7911/7906 SCCP IP Phone load - Compatible CUCM Versions:
5.0(1), 5.0(2), 5.0(3)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>For the cop.sgn = 7911/7906 SCCP IP Phone load - Compatible CUCM
Versions: 5.0(4)+<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>So I guess the “+” is the clue to which file to use, the
cop.sgn. Seems like it would be easy to simply list the compatible CUCM
versions. But that’s just me, I guess. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Still, all you say, Ryan, should do it for me. Much appreciated.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>jeff<o:p></o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, April 08, 2009
12:46 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Jeff
Ruttman</st1:PersonName><br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Testing
New Firmware on a Single Phone</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Inline below... You're in the stadium at least, but not really on
the right track.<o:p></o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>-Ryan<o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Apr 8, 2009, at 11:53 AM, <st1:PersonName w:st="on">Jeff Ruttman</st1:PersonName>
wrote:<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Greetings,<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'> I want to
try the newest firmware for a 7911. Am I on the right track with the
following procedure?<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>We’re on CCM
6.1.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>I downloaded 2
files: cmterm-7911_7906-sccp.8-4-4.cop.sgn and
cmterm-7911_7906-sccp.8-4-4.cop. Which do I use?<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 color=red face="Times New Roman"><span style='font-size:12.0pt;
color:red'>RR>If you look at the page where you downloaded these files only
one of them will be listed as compatible with CUCM 6.x. </span></font> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>With the correct
file, I go to OS Admin, Software Upgrades > TFTP File Management. I
browse to the proper file and upload to the root directory of my pub.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 color=red face="Times New Roman"><span style='font-size:12.0pt;
color:red'>RR>Not at all. TFTP File Management is for uploading
individual files to the TFTP server. The .cop and .cop.sgn files are
install packages that are installed just like an upgrade.</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Restart TFTP
service.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 color=red face="Times New Roman"><span style='font-size:12.0pt;
color:red'>RR>Correct</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Go to my test
phone in CCM Admin and fill in the Phone Load Name field. But what name
do I put in there? It won’t be the name of the file I downloaded, I
believe. If I look through the root using TFTP File Management, I assume
I’ll find a file named nearly the same as the one I downloaded, no?
Would that be the proper name to enter on my test phone?<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 color=red face="Times New Roman"><span style='font-size:12.0pt;
color:red'>RR>Yes and no. See below for details.</span></font> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>And finally if I
wanted all our 7911 phones to use the new firmware, do I simply edit Load
Information field in Device>Device Settings>Device Defaults field and
then reset all our 7911s?<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 color=red face="Times New Roman"><span style='font-size:12.0pt;
color:red'>RR>Simply installing the phone load will update device defaults
for you. If you don't want it to apply to all of the phones of that model
then before you install the new load jot down the current value of device
defaults for that phone model. After you do the install go back and
change the device defaults page back to what it was originally. The value
you need to put on the device page for the phone you want to upgrade is the
same value that is set by the install package in device defaults. Once
you are familiar with the formatting you'll know what to put there and how it
changes with respect to the version of the phone load.</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Any comments
appreciated!<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Thanks<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>jeff<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
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