<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>...looks like there is a setting we need to enable to allow Zimbra to export messages with a .wav extension.<br><br>hopefully that's it.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Pat Hayes" <pat-cv@wcyv.com><br>To: "Jason Fuermann" <JBF005@shsu.edu><br>Cc: "Lelio Fulgenzi" <lelio@uoguelph.ca>, "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>Sent: Monday, April 13, 2009 11:04:24 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] ipod touch + zimbra + unity connection<br><br>I think Jason is talking about CSCsg02425, where Apple Mail wouldn't<br>work with early versions of connection.<br><br>I'm not familiar with Zimbra, is it basically a relay that sits<br>between (in this case) Connection and the ipod? Is the ipod not able<br>to directly connect via IMAP?<br><br>Anyways, whichever client is doing the IMAP, you could take a look via<br>a packet capture to see what is going on, perhaps compare with a<br>conventional client? Just filter on IMAP in wireshark (assuming<br>non-ssl).<br><br>There is a list of tested/supported clients and the iphone/ipod<br>touch/zimbra are not on it (yet):<br><br>http://www.cisco.com/en/US/docs/voice_ip_comm/connection/compatibility/matrix/cucclientmtx.htm<br><br>...time to talk to your account team?<br><br>On Mon, Apr 13, 2009 at 9:58 AM, Fuermann, Jason <JBF005@shsu.edu> wrote:<br>> I typoed, meant to say “they just wouldn’t see the messages”. Also I asked<br>> one of our server admins if he remembered the issue, and he said it was that<br>> mac mail (or whatever programs mac’s use) didn’t like the content type.<br>><br>><br>><br>> From: cisco-voip-bounces@puck.nether.net<br>> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Fuermann, Jason<br>> Sent: Monday, April 13, 2009 8:34 AM<br>> To: 'Lelio Fulgenzi'; cisco-voip voyp list<br>> Subject: Re: [cisco-voip] ipod touch + zimbra + unity connection<br>><br>><br>><br>> I don’t know about zimbra, but if I remember correctly exchange marked<br>> voicemail in a special way that Mac’s did not like (they just would see the<br>> messages). That’s my shot in the dark.<br>><br>><br>><br>> From: cisco-voip-bounces@puck.nether.net<br>> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Lelio Fulgenzi<br>> Sent: Saturday, April 11, 2009 12:50 AM<br>> To: cisco-voip voyp list<br>> Subject: [cisco-voip] ipod touch + zimbra + unity connection<br>><br>><br>><br>> Ok, shot in the dark here:<br>><br>> We're using unity connection, and I got Zimbra client configured to download<br>> voicemail as an external account. It works great.<br>><br>> Unfortunately, when I try to use my IPod touch, it doesn't download voice<br>> messages. It will download any email message sent to that voicemail box, but<br>> that's it.<br>><br>> The Zimbra server actually exports the external folder so it's viewable by<br>> any iMAP client, which I have confirmed works with other clients (except<br>> Outlook).<br>><br>> I have a suspicion it has something to do with either the way the iPod<br>> retrieves the mail or the Exchange emulator. I'm hoping that testing Outlook<br>> will confirm it's just the iPod touch so we can focus on that.<br>><br>> Any ideas?<br>><br>><br>><br>> ---<br>> Lelio Fulgenzi, B.A.<br>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>> "Bad grammar makes me [sic]" - Tshirt<br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>><br>></div></body></html>