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<TITLE>Still Stuck - 7941 Upgrade Stuck</TITLE>
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<P><FONT SIZE=2 FACE="Arial">Hello Group,</FONT>
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<BR><FONT SIZE=2 FACE="Arial">Anybody have this problem before? Any Ideas?</FONT>
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<P><FONT SIZE=2 FACE="Arial">My phone has been displaying this screen for about a week and nothing I do seems to make a difference.</FONT>
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<P><FONT SIZE=2 FACE="Arial">__________________________________________________________________________________________</FONT>
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<P><FONT SIZE=2 FACE="Arial">I have a Cisco 7941 phone that is stuck on the upgrading splash screen. It is used as a SIP phone in an Asterisk based system. </FONT></P>
<P><FONT SIZE=2 FACE="Arial">It was running SIP41.8-0-2SR1S for several years without a problem. After the daylight savings time was changed, I had to manually adjust all of our phone sets time as there was no way that I could see to apply the new DST time change dates. I got tired doing this manually and checked to see if there was a current update that might work on the phone. Several attempts to upgrade in the past disabled the phone and I resorted to downgrading back to SIP41.8-0-2SR1S. I found SIP41.8-4-4S, unpacked the files and moved them to the tftp server root. I performed the factory reset sequence and this version upgrade seemed to complete 100%. Everything seemed to be in place except that the phone did not register and get a number. You could not dial in or out, kind of important stuff. The 'unprovisioned message' was displayed on the screen. All of my services and phone directory information was there but I also noticed that there was no longer a reference anywhere in the setup for the tftp server. After fumbling around for an hour or so trying to get it to work, I decided that I would downgrade back to SIP41.8-0-2SR1S. I replaced all of the files with the original ones on the tftp server and changed the <loadinformation> tag back to SIP41.8-0-2SR1S. I then performed the factory reset and it looked like it was going to work as the initial splash screen changed from displaying a recent copyright back to 2005. That is as far as it gets. I see the mac address displayed and the word 'Upgrading' on the splash screen. That is where it stops. I tried the upgrade again using SIP41.8-4-1SR2S, but it just won't load anything else.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">It gets an ip address and I can tftp to the phone but cannot manually put any files. </FONT>
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<P><FONT SIZE=2 FACE="Arial">I don't know what else to try.</FONT>
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<P><FONT SIZE=2 FACE="Comic Sans MS">David Proe</FONT>
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