I have got a production ccm-v6 and when I prefix 0 for missed calls in ccm service parameter it works fine. the phones are able to prepend '0'/access code and dial missed call directly.<br>The problem is when call coming from PSTN to a DN and DN doesn't answer then it goes to VM - that also work but the problem is when the DN checks voicemail - the Cisco lady speaks out "Message received from "0"+8 digit local number blah".<br>
Is there in Unity or Unity connection some parameter which makes cisco lady to speak only 8 digit ANI and not the prepended '0' (ccm service parameter)?<br><br>I have found this a normal behaviour but just want to know if there is any option to fix this.<br>
i've tried putting ANI xxxxxxxx on Hunt pilot but it is not accepteble solution as there are mobile 10 digit and national 11 digits numbers too.<br><br>however, if i remove my pstn access code from ccm service parameter and then pstn user calls to a DN >goes to VM > then it's all working as expected (e.g. cisco lady only speaks out 8 digit local DN).<br>
<br>any idea?<br><br>-- <br>Smile, you'll save someone else's day!<br>Frog<br>