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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Greetings,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>All our contact center apps are working, but we’re
continually getting a repeating set of errors in the application part of the
event viewer. I can see in a general sense why these events loop around,
but I don’t understand what is happening specifically. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>First: INFORMATION<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>The description for Event ID ( 2 ) in Source
( Cisco Enterprise Service ) cannot be found. The local computer may not have
the necessary registry information or message DLL files to display messages
from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve
this description; see Help and Support for details. The following information
is part of the event: <b><span style='font-weight:bold'>ACMI0000 Successfully
created the heartbeat thread.</span></b><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>Next: INFORMATION<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>The description for Event ID ( 2 ) in Source
( Cisco Enterprise Service ) cannot be found. The local computer may not have
the necessary registry information or message DLL files to display messages
from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve
this description; see Help and Support for details. The following information
is part of the event: <b><span style='font-weight:bold'>ACMI0000 Successfully
connected to server on (10.10.3.53) port (42027).</span></b><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>Next: INFORMATION<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>The description for Event ID ( 2 ) in Source
( Cisco Enterprise Service ) cannot be found. The local computer may not have
the necessary registry information or message DLL files to display messages
from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve
this description; see Help and Support for details. The following information
is part of the event: <b><span style='font-weight:bold'>SS0000 The state of the
Acmi server(10.10.3.53) is (Active).</span></b><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>Next: INFORMATION<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>The description for Event ID ( 2 ) in Source
( Cisco Enterprise Service ) cannot be found. The local computer may not have
the necessary registry information or message DLL files to display messages
from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve
this description; see Help and Support for details. The following information
is part of the event: <b><span style='font-weight:bold'>SS3104
ctiConfigMsgThread timeout on waiting for config event, resubmit from the
beginning.<o:p></o:p></span></b></span></font></p>
<p class=MsoNormal><b><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg";font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Next: ERROR<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>The description for Event ID ( 4 ) in Source
( Cisco Enterprise Service ) cannot be found. The local computer may not have
the necessary registry information or message DLL files to display messages
from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve
this description; see Help and Support for details. The following information
is part of the event: SS4002 <b><span style='font-weight:bold'>The state of the
Acmi server(10.10.3.53) is (Inactive).</span></b><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>Next: </span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>ERROR</span></font><font size=1
face="MS Shell Dlg"><span style='font-size:8.5pt;font-family:"MS Shell Dlg"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>The description for Event ID ( 4 ) in Source
( Cisco Enterprise Service ) cannot be found. The local computer may not have
the necessary registry information or message DLL files to display messages
from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve
this description; see Help and Support for details. The following information
is part of the event: <b><span style='font-weight:bold'>SS4002 Lost connection
to the CTI Server. Recover connection.</span></b><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>Next: INFORMATION<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'>The description for Event ID ( 2 ) in Source
( Cisco Enterprise Service ) cannot be found. The local computer may not have
the necessary registry information or message DLL files to display messages
from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve
this description; see Help and Support for details. The following information
is part of the event: <b><span style='font-weight:bold'>ACMI0000 Heartbeat STOP
handle is not null.</span></b><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Shell Dlg"><span style='font-size:
8.5pt;font-family:"MS Shell Dlg"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>And then the event loop begins again. The events will
happen 2 or 3 times in the same second with each group of events 5 minutes
apart.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span style='font-size:9.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span style='font-size:9.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span style='font-size:9.0pt;
font-family:Arial'>Thanks<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span style='font-size:9.0pt;
font-family:Arial'>jeff<o:p></o:p></span></font></p>
</div>
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