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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>So.. almost.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>There’s a few ways to do this. The easiest would be
to take the call in directly as 875 (assuming there’s no overlap).
That means just create a CTI Route Point in CCM and have its Directory Number
as 875, then have it set to call forward all to voicemail. In Unity
Connection create a call handler (auto attendant) or a subscriber and set its
extension to 875. At this point you can record greetings, set transfer
rules and caller input as you see fit.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>If you have to translate the number you can do it on the gateway
or in CallManager. But you don’t want to set it to 600. You
could use something like 590 or 650 then follow the rest of the steps about
creating the CTI route point in CCM and replace the DN with whatever you make
it. The #1 reason you don’t want to use 609 or 610 or 620 or
something would be future growth of your voicemail ports and then having
non-consecutive numbers jumbling up the config.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hopefully this makes sense… <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This doc is a bit old, but still holds true on how to forward
calls to voicemail…<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml</a><o:p></o:p></span></p>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>--<br>
<br>
</span><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:black'>MARK TURPIN</span></b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:black'> </span><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:red'>|</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:black'> Systems
Engineer </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:red'>| </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:black'>CCIE 21649 </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:red'>|</span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:black'> Insight Networking </span><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:red'>|</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:black'> </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="www.insight.com"><span style='font-size:8.0pt;font-family:"Verdana","sans-serif"'>www.insight.com</span></a></span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:black'>t.
314.656.2315 c. 314.277.7948 f. 314.656.2355 </span></b><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="mailto:mark.turpin@insight.com"><b><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif"'>mark.turpin@insight.com</span></b></a></span><b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:black'> <o:p></o:p></span></b></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Garamond","serif";color:gray'>The
information contained in this message and any attachment may contain privileged
or confidential information protected from disclosure. If you are not the
intended recipient, or an employee or agent responsible for delivering this
message to the intended recipient, you are hereby notified that any review,
dissemination, distribution or copying of this information is strictly prohibited.
If you have received this transmission in error, please notify the sender
immediately by replying to this message and destroying the</span><span
style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:gray'> </span><span
style='font-size:9.0pt;font-family:"Garamond","serif";color:gray'>original and
all copies. Thank you.<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Robin Clayton<br>
<b>Sent:</b> Friday, April 24, 2009 5:15 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Unity Direct Routing Rules and translation-rules..<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Hi Folkes <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>We have CCM6.1 and
Unity Connection 2.1.2<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Currently our voice
gateway has a translation-rule that converts <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>860 to 600<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>and the voip
destination is the call manager.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>The call manager has
the VM pilot point set as 600.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>( ports 601-608
) <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>So all calls to 860
are piloted to end up at the Unity-box auto attendant on one of the above
ports. ( this is our main reception auto-attendant )<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I now want to add a
direct routing rule in Unity so that calls to another number 875 go to a
different auto-attendant message for our support department.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>The unity
directed-rules have "Dialled Number" as a field to match. if I add a
new translation rule on the gateway to translate 875 to 600 will unity pick up
875 as the dialled number and direct the call to the correct new auto-attendant
or do I have to do more work????<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Hope that makes
sense...<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Cheers in advnace<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Rob<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>===============================<br>
Robin Clayton<br>
Network Manager <br>
Tel: 01228822075<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><img border=0
width=256 height=135 id="_x0000_i1025" src="cid:image001.gif@01C9C4C5.745FDA10"><br>
<br>
</span><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif";
color:#333333'>Richard Rose Central Academy </span></b><span style='font-size:
13.5pt;font-family:"Arial","sans-serif"'><br>
<b><span style='color:#333333'>Edgehill Road </span></b><br>
<b><span style='color:#333333'>Carlisle </span></b><br>
<b><span style='color:#333333'>Cumbria </span></b><br>
<b><span style='color:#333333'>CA1 3SL </span></b><br>
<br>
<b><span style='color:#333333'>Tel: 01228 822060 </span></b><br>
<b><span style='color:#333333'>Fax: 01228 822061 </span></b></span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>
</span><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'><br>
</span><b><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'><a href="http://www.richardroseacademies.org/">http://www.richardroseacademies.org/</a></span></u></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p>
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