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<DIV>Hi Folkes </DIV>
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<DIV>We have CCM6.1 and Unity Connection 2.1.2</DIV>
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<DIV>Currently our voice gateway has a translation-rule that converts </DIV>
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<DIV>860 to 600</DIV>
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<DIV>and the voip destination is the call manager.</DIV>
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<DIV>The call manager has the VM pilot point set as 600.</DIV>
<DIV>( ports 601-608 ) </DIV>
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<DIV>So all calls to 860 are piloted to end up at the Unity-box auto attendant on one of the above ports. ( this is our main reception auto-attendant )</DIV>
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<DIV>I now want to add a direct routing rule in Unity so that calls to another number 875 go to a different auto-attendant message for our support department.</DIV>
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<DIV>The unity directed-rules have "Dialled Number" as a field to match. if I add a new translation rule on the gateway to translate 875 to 600 will unity pick up 875 as the dialled number and direct the call to the correct new auto-attendant or do I have to do more work????</DIV>
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<DIV>Hope that makes sense...</DIV>
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<DIV>Cheers in advnace</DIV>
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<DIV>Rob</DIV>
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<DIV>===============================<BR>Robin Clayton<BR>Network Manager <BR>Tel: 01228822075</DIV>
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<DIV> </DIV><IMG src="cid:INXEFDIAATKZ.IMAGE_3.gif" border=0> <BR><BR><B><FONT face=Arial color=#333333 size=4>Richard Rose Central Academy </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Edgehill Road </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Carlisle </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Cumbria </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>CA1 3SL </FONT></B><FONT face=Arial size=4><BR><BR></FONT><B><FONT face=Arial color=#333333 size=4>Tel: 01228 822060 </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Fax: 01228 822061 </FONT></B><BR><FONT face=Arial size=4><BR></FONT><U><B><FONT face=Arial color=#0000ff size=2><A href="http://www.richardroseacademies.org/">http://www.richardroseacademies.org/</A></FONT></B></U> <!-- Start Style Switcher Script--><!-- End Style Switcher Script--><!--BEGIN SMOOTHGALLERY HEAD CODE--><!--END SMOOTHGALLERY HEAD CODE--></BODY></HTML>