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<TITLE>Re: [cisco-voip] Call Manager - Control Center pages fail to load</TITLE>
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<FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>You may want to open a TAC case to have them investigate the ServM logs and see what might be making it so busy... Before you reboot.<BR>
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What is the exact version?<BR>
<BR>
Chris Ward <BR>
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<HR ALIGN=CENTER SIZE="3" WIDTH="95%"><B>From: </B>Bob Fronk <<a href="bob@btrfronk.com">bob@btrfronk.com</a>><BR>
<B>Date: </B>Fri, 24 Apr 2009 15:39:42 -0400<BR>
<B>To: </B>Wes Sisk <<a href="wsisk@cisco.com">wsisk@cisco.com</a>><BR>
<B>Cc: </B>"<a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" <<a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>>, Dennis Heim <<a href="Dennis.Heim@cdw.com">Dennis.Heim@cdw.com</a>><BR>
<B>Subject: </B>Re: [cisco-voip] Call Manager - Control Center pages fail to load<BR>
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</SPAN></FONT><FONT COLOR="#1F497D"><FONT FACE="Arial"><SPAN STYLE='font-size:12pt'>I get "Service Manager is currently busy, please try again in a few minutes" when I run utils service list.<BR>
<BR>
Guess I am headed for a restart of the whole server?<BR>
<BR>
Being a Call Manager Noob... what is the best way to perform a restart either from CLI or Web Interface?<BR>
<BR>
<BR>
</SPAN></FONT></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
</SPAN></FONT><FONT COLOR="#1F497D"><FONT FACE="Arial"><SPAN STYLE='font-size:12pt'><B>Bob Fronk<BR>
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</SPAN></FONT><FONT SIZE="2"><FONT FACE="Tahoma, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:10pt'><B>From:</B> Wes Sisk [<a href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <BR>
<B>Sent:</B> Friday, April 24, 2009 2:51 PM<BR>
<B>To:</B> Bob Fronk<BR>
<B>Cc:</B> Dennis Heim; Bill Talley; <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><BR>
<B>Subject:</B> Re: [cisco-voip] Call Manager - Control Center pages fail to load<BR>
</SPAN></FONT></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'> <BR>
Your server sounds very unhappy. Is database running?<BR>
from CLI:<BR>
utils service list<BR>
<BR>
is "A Cisco Db" running?<BR>
<BR>
if not, have you recently changed the IP or hostname of the server?<BR>
<BR>
/wes<BR>
<BR>
On Friday, April 24, 2009 1:27:12 PM, Bob Fronk <<a href="bob@btrfronk.com">bob@btrfronk.com</a>> <<a href="mailto:bob@btrfronk.com">mailto:bob@btrfronk.com</a>> wrote:<BR>
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</SPAN></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
</SPAN></FONT><FONT COLOR="#1F497D"><FONT FACE="Arial"><SPAN STYLE='font-size:12pt'>It is a the Publisher. (Single Call Manager installation here)<BR>
<BR>
</SPAN></FONT></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
</SPAN></FONT><FONT COLOR="#1F497D"><FONT FACE="Arial"><SPAN STYLE='font-size:12pt'><B>Bob Fronk<BR>
</B></SPAN></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'> <BR>
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</SPAN></FONT><FONT SIZE="2"><FONT FACE="Tahoma, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:10pt'><B>From:</B> Dennis Heim [<a href="mailto:Dennis.Heim@cdw.com">mailto:Dennis.Heim@cdw.com</a>] <BR>
<B>Sent:</B> Friday, April 24, 2009 1:24 PM<BR>
<B>To:</B> Bob Fronk; Bill Talley<BR>
<B>Cc:</B> <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><BR>
<B>Subject:</B> RE: [cisco-voip] Call Manager - Control Center pages fail to load<BR>
</SPAN></FONT></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'> <BR>
</SPAN></FONT><FONT COLOR="#1F497D"><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>Is this your publisher or a subscriber?<BR>
<BR>
</SPAN></FONT></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
</SPAN></FONT><FONT COLOR="#1F497D"><FONT SIZE="2"><FONT FACE="Arial"><SPAN STYLE='font-size:10pt'>Dennis Heim<BR>
Network Voice Engineer<BR>
CDW Advanced Technology Services<BR>
11711 N. Meridian Street, Suite 225<BR>
Carmel, IN 46032<BR>
<BR>
317.569.4255 Office<BR>
</SPAN></FONT></FONT></FONT><FONT SIZE="2"><FONT FACE="Arial"><SPAN STYLE='font-size:10pt'>317.569.4201 Fax<BR>
<FONT COLOR="#1F497D">317.694.6070 Cell<BR>
</FONT></SPAN></FONT></FONT><FONT COLOR="#1F497D"><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><a href="dennis.heim@cdw.com">dennis.heim@cdw.com</a><BR>
www.berbee.com <<a href="http://www.berbee.com/">http://www.berbee.com/</a>> <BR>
<BR>
</SPAN></FONT></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
</SPAN></FONT><FONT SIZE="2"><FONT FACE="Tahoma, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:10pt'><B>From:</B> <a href="cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <B>On Behalf Of </B>Bob Fronk<BR>
<B>Sent:</B> Friday, April 24, 2009 12:50 PM<BR>
<B>To:</B> Bill Talley<BR>
<B>Cc:</B> <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><BR>
<B>Subject:</B> Re: [cisco-voip] Call Manager - Control Center pages fail to load<BR>
</SPAN></FONT></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'> <BR>
</SPAN></FONT><SPAN STYLE='font-size:12pt'><FONT COLOR="#1F497D"><FONT FACE="Arial">I get a " Service Manager is currently busy, please try again in a few minutes" error<BR>
<BR>
Should I try to restart the Service Manger Service? What impact will it have on my users?<BR>
<BR>
<BR>
<BR>
<B>Bob Fronk<BR>
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</SPAN></FONT><FONT SIZE="2"><FONT FACE="Tahoma, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:10pt'><B>From:</B> Bill Talley [<a href="mailto:btalley@gmail.com">mailto:btalley@gmail.com</a>] <BR>
<B>Sent:</B> Friday, April 24, 2009 12:44 PM<BR>
<B>To:</B> Bob Fronk<BR>
<B>Cc:</B> <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><BR>
<B>Subject:</B> Re: [cisco-voip] Call Manager - Control Center pages fail to load<BR>
</SPAN></FONT></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'> <BR>
</SPAN></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
</SPAN></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'>You can also login to the console, or via ssh and execute the command 'utils services list page'. Format may be off, but I believe that is the general format. You can use the '?' after 'utils services' for additional info on starting/restarting individual services.<BR>
</SPAN></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
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</SPAN></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'>HTH<BR>
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</SPAN></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'>Bill<BR>
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</SPAN></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'>On Fri, Apr 24, 2009 at 11:31 AM, Bob Fronk <<a href="bob@btrfronk.com">bob@btrfronk.com</a>> wrote:<BR>
</SPAN></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
</SPAN></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'>When I go to the Unified Serviceability and select "Tools - Control Center - Network Services" (and Featured services) the "loading please wait" pops up, but them times out after several minutes and gives a "Connection to the Server cannot be established - unknown error"<BR>
</SPAN></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
</SPAN></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'> <BR>
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</SPAN></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'>Is there a way to get around this without restarting the whole Call Manager?<BR>
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</SPAN></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'>Thanks for helping a Call Manager noob<BR>
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</SPAN></FONT><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'><B>Bob Fronk<BR>
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