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<title>Re: [cisco-voip] Call Manager - Control Center pages fail to load</title>
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<p class=MsoNormal><span style='font-size:6.0pt;font-family:"Verdana","sans-serif";
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<p class=MsoNormal><b><span style='font-family:"Arial","sans-serif";color:#1F497D'>Bob
Fronk<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Chris Ward
[mailto:chrward@cisco.com] <br>
<b>Sent:</b> Friday, April 24, 2009 3:44 PM<br>
<b>To:</b> Bob Fronk; Wes Sisk<br>
<b>Cc:</b> cisco-voip@puck.nether.net; Dennis Heim<br>
<b>Subject:</b> Re: [cisco-voip] Call Manager - Control Center pages fail to
load<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>You may want to open a TAC case to have
them investigate the ServM logs and see what might be making it so busy...
Before you reboot.<br>
<br>
What is the exact version?<br>
<br>
Chris Ward <o:p></o:p></span></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>From: </span></b><span style='font-size:
11.0pt;font-family:"Calibri","sans-serif"'>Bob Fronk <<a
href="bob@btrfronk.com">bob@btrfronk.com</a>><br>
<b>Date: </b>Fri, 24 Apr 2009 15:39:42 -0400<br>
<b>To: </b>Wes Sisk <<a href="wsisk@cisco.com">wsisk@cisco.com</a>><br>
<b>Cc: </b>"<a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>"
<<a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>>,
Dennis Heim <<a href="Dennis.Heim@cdw.com">Dennis.Heim@cdw.com</a>><br>
<b>Subject: </b>Re: [cisco-voip] Call Manager - Control Center pages fail to
load<br>
<br>
</span><span style='font-family:"Arial","sans-serif";color:#1F497D'>I get
"Service Manager is currently busy, please try again in a few
minutes" when I run utils service list.<br>
<br>
Guess I am headed for a restart of the whole server?<br>
<br>
Being a Call Manager Noob... what is the best way to perform a restart either
from CLI or Web Interface?<br>
<br>
<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><b><span style='font-family:"Arial","sans-serif";color:#1F497D'>Bob
Fronk<br>
</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><br>
</span><span style='font-family:"Arial","sans-serif";color:#1F497D'><br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><br>
<br>
</span><span style='font-family:"Arial","sans-serif";color:#1F497D'><br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Wes Sisk [<a
href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b>Sent:</b> Friday, April 24, 2009 2:51 PM<br>
<b>To:</b> Bob Fronk<br>
<b>Cc:</b> Dennis Heim; Bill Talley; <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Call Manager - Control Center pages fail to
load<br>
</span><br>
Your server sounds very unhappy. Is database running?<br>
from CLI:<br>
utils service list<br>
<br>
is "A Cisco Db" running?<br>
<br>
if not, have you recently changed the IP or hostname of the server?<br>
<br>
/wes<br>
<br>
On Friday, April 24, 2009 1:27:12 PM, Bob Fronk <<a href="bob@btrfronk.com">bob@btrfronk.com</a>>
<<a href="mailto:bob@btrfronk.com">mailto:bob@btrfronk.com</a>>
wrote:<br>
<br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><span style='font-family:"Arial","sans-serif";color:#1F497D'>It is a the
Publisher. (Single Call Manager installation here)<br>
<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><b><span style='font-family:"Arial","sans-serif";color:#1F497D'>Bob
Fronk<br>
</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><br>
</span><span style='font-family:"Arial","sans-serif";color:#1F497D'><br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><br>
<br>
</span><span style='font-family:"Arial","sans-serif";color:#1F497D'><br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Dennis Heim [<a
href="mailto:Dennis.Heim@cdw.com">mailto:Dennis.Heim@cdw.com</a>] <br>
<b>Sent:</b> Friday, April 24, 2009 1:24 PM<br>
<b>To:</b> Bob Fronk; Bill Talley<br>
<b>Cc:</b> <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Call Manager - Control Center pages fail to
load<br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Is
this your publisher or a subscriber?<br>
<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Dennis Heim<br>
Network Voice Engineer<br>
CDW Advanced Technology Services<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>317.569.4201
Fax<br>
<span style='color:#1F497D'>317.694.6070 Cell<br>
</span></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="dennis.heim@cdw.com">dennis.heim@cdw.com</a><br>
www.berbee.com <<a href="http://www.berbee.com/">http://www.berbee.com/</a>>
<br>
<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Bob Fronk<br>
<b>Sent:</b> Friday, April 24, 2009 12:50 PM<br>
<b>To:</b> Bill Talley<br>
<b>Cc:</b> <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Call Manager - Control Center pages fail to
load<br>
</span><br>
<span style='font-family:"Arial","sans-serif";color:#1F497D'>I get a "
Service Manager is currently busy, please try again in a few
minutes" error<br>
<br>
Should I try to restart the Service Manger Service? What impact will it
have on my users?<br>
<br>
<br>
<br>
<b>Bob Fronk<br>
</b></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><br>
</span><span style='font-family:"Arial","sans-serif";color:#1F497D'><br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><br>
<br>
</span><span style='font-family:"Arial","sans-serif";color:#1F497D'><br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Bill Talley [<a
href="mailto:btalley@gmail.com">mailto:btalley@gmail.com</a>] <br>
<b>Sent:</b> Friday, April 24, 2009 12:44 PM<br>
<b>To:</b> Bob Fronk<br>
<b>Cc:</b> <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Call Manager - Control Center pages fail to
load<br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span>You can also login to the console, or via ssh and execute the command
'utils services list page'. Format may be off, but I believe that is the
general format. You can use the '?' after 'utils services' for additional
info on starting/restarting individual services.<br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span>HTH<br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span>Bill<br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span>On Fri, Apr 24, 2009 at 11:31 AM, Bob Fronk <<a
href="bob@btrfronk.com">bob@btrfronk.com</a>> wrote:<br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span>When I go to the Unified Serviceability and select "Tools - Control
Center - Network Services" (and Featured services) the "loading
please wait" pops up, but them times out after several minutes and gives a
"Connection to the Server cannot be established - unknown error"<br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span>Is there a way to get around this without restarting the whole Call
Manager?<br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span>Thanks for helping a Call Manager noob<br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><b>Bob Fronk<br>
</b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
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