What IOS is on the VG224?<br><br>Do you have a 'version 6.1' on your SCCP commands?<br><br>What does the output of show stcapp device summary say when the gateway is down? Are all ports registered and the DN shows up?<br>
<br><br><br>Jonathan<br><br><div class="gmail_quote">On Mon, Apr 27, 2009 at 7:58 AM, Scott Kee <span dir="ltr"><<a href="mailto:SKee@cmsstl.com">SKee@cmsstl.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br>
I have VG224 with CM 6.1 and using MGCP. I have about 18 fax machines plugged into this Voice Gateway.<br>
Sometime early March people started complaining that they weren't receiving faxes from outside.<br>
They were hearing fast busy signal when outside people send faxes to the fax machines that were plugged into the VG 224.<br>
I reloaded VG 224 and power recycled fax machines but it did not make any difference.<br>
I called Cisco TAC and worked on the issue for about 20 hours but did not find any issues.<br>
We RMA the router but it did not make any difference. We ended up removing the VG224 gateway from CM and recreated it. That seemed fixed the issues then.<br>
<br>
This afternoon, I am seeing exact same issues with VG 224. It was working fine till now.<br>
I did not make any configuration changes on the VG224...<br>
I am going to call Cisco tomorrow morning but I don't know Cisco is going to do this time?<br>
Is this CM issue or VG?<br>
<br>
Does anyone experience this issue?<br>
<br>
Any help would really appreciated.<br>
<br>
Thanks,<br>
<br>
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