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<DIV>Well thanks to everyone for the replys</DIV>
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<DIV>Seems a rather convoluted way to do it, but it does work so will run with it.</DIV>
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<DIV>Thanks</DIV>
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<DIV>Rob</DIV>
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<DIV><IMG src="cid:TITJWAJQIGFL.IMAGE_2.gif" border=0> <BR><BR><B><FONT face=Arial color=#333333 size=4>Richard Rose Central Academy </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Edgehill Road </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Carlisle </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Cumbria </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>CA1 3SL </FONT></B><FONT face=Arial size=4><BR><BR></FONT><B><FONT face=Arial color=#333333 size=4>Tel: 01228 822060 </FONT></B><FONT face=Arial size=4><BR></FONT><B><FONT face=Arial color=#333333 size=4>Fax: 01228 822061 </FONT></B><BR><FONT face=Arial size=4><BR></FONT><U><B><FONT face=Arial color=#0000ff size=2><A href="http://www.richardroseacademies.org/">http://www.richardroseacademies.org/</A></FONT></B></U> <!-- Start Style Switcher Script--><!-- End Style Switcher Script--><!--BEGIN SMOOTHGALLERY HEAD CODE--><!--END SMOOTHGALLERY HEAD CODE--><BR><BR>>>> Pat Hayes <pat-cv@wcyv.com> 28/04/2009 19:08 >>><BR>Right, this will allow you to free dial any extension during a call<BR>handler greeting, but the initial request was to configure a call<BR>handler to automatically transfer to a particular extension at the end<BR>of the greeting. For that, as far as I know, you're going to need the<BR>extra call handler.<BR><BR>On Tue, Apr 28, 2009 at 2:03 PM, Damien Ball <balld@gcs.k12.nc.us> wrote:<BR>> I check, and on the call handler in UC7, on the greeting menu, there is an option that says "Allow Transfers to Numbers Not Associated with Users or Call Handlers". Check that, and set the restriction tables and you're good to go. Hope that helps.<BR>><BR>><BR>><BR>> Damien Ball<BR>> Network Engineer<BR>> A+, CCNA, ACDT, ACTC<BR>> Granville County Schools<BR>> Technology Department<BR>> 101 Delacroix St.<BR>> Oxford, NC 27565<BR>> Office: (919) 693-4613<BR>> Fax: (919) 693-7391<BR>>>>> Damien Ball 04/28/09 2:00 PM >>><BR>> So I have UC7, not UC2, but if you want to send a call to a non-mailbox extension (like an extension that exists on callmanager and not on UC), then you can. You have to allow that transfer in the restriction tables or else the call will be blocked. I think on my UC7 install, it defaulted to not allowing any transfers to extensions that didn't exist in UC. You can tile that to support what you want. See if UC2 has an option for that and if it will do what you want.<BR>><BR>> There was also an option i had to set somewhere..i think on the call hander, that allowed you to transfer to non-mailbox extensions, but you have to do this AND the restriction table allowance.<BR>><BR>><BR>><BR>> Damien Ball<BR>> Network Engineer<BR>> A+, CCNA, ACDT, ACTC<BR>> Granville County Schools<BR>> Technology Department<BR>> 101 Delacroix St.<BR>> Oxford, NC 27565<BR>> Office: (919) 693-4613<BR>> Fax: (919) 693-7391<BR>>>>> Pat Hayes <pat-cv@wcyv.com> 04/28/09 1:49 PM >>><BR>> This works the same way in UC as it does in Unity, you create a second<BR>> call handler (or a user), set the transfer rule to go to whatever<BR>> number you want, and set the action in the original call handler to<BR>> attempt transfer to the second call handler.<BR>><BR>> While not exactly what the OP was looking for, UC does also have the<BR>> ability to configure caller-input on a call handler to transfer<BR>> directly to an arbitrary dn, which will keep you from having to create<BR>> a 2nd call handler in that case. Not an option for the 'after<BR>> greeting...' though, yet.<BR>><BR>> On Mon, Apr 27, 2009 at 11:40 AM, Scott Voll <svoll.voip@gmail.com> wrote:<BR>>> don't know much about UC but in Unity that was the way it used to be. maybe<BR>>> UC hasn't caught up.<BR>>><BR>>> Scott<BR>>><BR>>> On Mon, Apr 27, 2009 at 3:23 AM, Robin Clayton <Robin.Clayton@rrca.org.uk><BR>>> wrote:<BR>>>><BR>>>> Hi Everyone<BR>>>><BR>>>> On Unity Connection 2 I want a call handler to transfer the call after the<BR>>>> greeting to an extension that is not a user/mailbox ( a CCM hunt pilot )<BR>>>><BR>>>> If I set up 2 call handlers ( the second having the pilot number I can get<BR>>>> it to work by Sending the 1st one to the second and then that has the<BR>>>> extension number of the hunt pilot and works ok. It just means we have two<BR>>>> call handlers to do one job????<BR>>>><BR>>>> The second call handler is set to take a message but actualy transfers to<BR>>>> the extension..<BR>>>><BR>>>> Any Gems of wisdom?<BR>>>><BR>>>> Thanks<BR>>>><BR>>>> Rob<BR>>>><BR>>>><BR>>>> ===============================<BR>>>> Robin Clayton<BR>>>> Network Manager<BR>>>> Tel: 01228822075<BR>>>><BR>>>><BR>>>><BR>>>> Richard Rose Central Academy<BR>>>> Edgehill Road<BR>>>> Carlisle<BR>>>> Cumbria<BR>>>> CA1 3SL<BR>>>><BR>>>> Tel: 01228 822060<BR>>>> Fax: 01228 822061<BR>>>><BR>>>> <A href="http://www.richardroseacademies.org/">http://www.richardroseacademies.org/</A><BR>>>> _______________________________________________<BR>>>> cisco-voip mailing list<BR>>>> cisco-voip@puck.nether.net<BR>>>> <A href="https://puck.nether.net/mailman/listinfo/cisco">https://puck.nether.net/mailman/listinfo/cisco</A>-voip<BR>>>><BR>>><BR>>><BR>>> _______________________________________________<BR>>> cisco-voip mailing list<BR>>> cisco-voip@puck.nether.net<BR>>> <A href="https://puck.nether.net/mailman/listinfo/cisco">https://puck.nether.net/mailman/listinfo/cisco</A>-voip<BR>>><BR>>><BR>> _______________________________________________<BR>> cisco-voip mailing list<BR>> cisco-voip@puck.nether.net<BR>> <A href="https://puck.nether.net/mailman/listinfo/cisco">https://puck.nether.net/mailman/listinfo/cisco</A>-voip<BR>><BR>> ***************************************************************************************************<BR>> The Granville County School System does not discriminate on the basis of race, color, national origin, gender, disability, religion, or age in its programs or activities. If you have an inquiry regarding the nondiscrimination policies, please contact: Assistant Superintendent for Human Resources and Operations Granville County Schools, Oxford, North Carolina 27565, 919-693-4613. <A href="http://www.gcs.k12.nc.us/">http://www.gcs.k12.nc.us</A><BR>><BR>_______________________________________________<BR>cisco-voip mailing list<BR>cisco-voip@puck.nether.net<BR><A href="https://puck.nether.net/mailman/listinfo/cisco">https://puck.nether.net/mailman/listinfo/cisco</A>-voip<BR><BR></DIV></BODY></HTML>