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</head>
<body lang=EN-US link=blue vlink=blue style='tab-interval:.5in;word-wrap: break-word;
-webkit-nbsp-mode: space;-webkit-line-break: after-white-space'>
<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:black'>Did you restart the TFTP
service?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:
"Times New Roman";mso-bidi-font-family:Tahoma;color:#1F497D;mso-ansi-language:
EN;mso-no-proof:yes'>Eric Isakson</span><span lang=EN style='font-size:10.0pt;
font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman";
color:#1F497D;mso-ansi-language:EN;mso-no-proof:yes'> | </span><span lang=EN
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:
"Times New Roman";mso-bidi-font-family:Tahoma;color:#1F497D;mso-ansi-language:
EN;mso-no-proof:yes'>Network Engineer</span><span lang=EN style='font-size:
10.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman";
color:#1F497D;mso-ansi-language:EN;mso-no-proof:yes'> | </span><span lang=EN
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:
"Times New Roman";mso-bidi-font-family:Tahoma;color:#1F497D;mso-ansi-language:
EN;mso-no-proof:yes'>Information Technology Dept.</span><span lang=EN
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:
"Times New Roman";color:#1F497D;mso-ansi-language:EN;mso-no-proof:yes'> | </span><span
lang=EN style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:
"Times New Roman";mso-bidi-font-family:Tahoma;color:#1F497D;mso-ansi-language:
EN;mso-no-proof:yes'>Ogden Clinic | <a href="mailto:eric@ogdenclinic.com"><span
style='mso-bidi-font-size:11.0pt;color:#1F497D'>eric@ogdenclinic.com</span></a>
| 801.475.3572</span><span lang=EN style='font-size:10.0pt;font-family:"Calibri","sans-serif";
mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-ansi-language:EN;
mso-no-proof:yes'><o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
mso-fareast-font-family:"Times New Roman"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:
"Times New Roman"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Madziarczyk,
Jonathan<br>
<b>Sent:</b> Friday, May 01, 2009 09:33<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] Background Image on 6.1?<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Awesome,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>I was able to get both my regular graphic and my thumbnail up on
the server in the /Desktops/320x196x4/ directory I also created my List.xml
file:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><CiscoIPPhoneImageList><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><ImageItem Image="TFTP:Desktops/320x196x4/coe-tn.png"<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>URL="TFTP:/Desktops/320x196x4/coe.png"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><ImageItem
Image="TFTP:Desktops/320x196x4/geostar-tn.png"<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>URL="TFTP:/Desktops/320x196x4/geostar.png"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'></CiscoIPPhoneImageList><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>I even went so far as to force enable user customization in CUCM
6.1 (though I think that’s only for activating phone designer). But
my users still get “Selections Unavailable” when they try to make
changes on the phones…<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Any ideas? Or should I give TAC a call.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Jon<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><span
style='mso-fareast-font-family:"Times New Roman"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Samuel Womack
[mailto:womacksamuel@gmail.com] <br>
<b>Sent:</b> Thursday, April 30, 2009 8:29 PM<br>
<b>To:</b> Jason Burns<br>
<b>Cc:</b> Madziarczyk, Jonathan; cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] Background Image on 6.1?</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Just did this today for 797x phones and 6.x<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>TFTP File Upload (click on UPLOAD file); Browse to
Thumbnails and Regular PNGs and List.xml and select those...<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>I used Directory (by typing it in on the second line)
/Desktops/320x212x12/ It's different for other phones (at least the
320x212x12 directory...<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>Hope this helps..<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On Apr 30, 2009, at 7:02 PM, Jason Burns wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>You can make any path you want
in the TFTP directory by specifying<br>
<br>
/path/to/files/<br>
<br>
in the path option on the tftp upload screen.<br>
<br>
If the path doesn't exist, it will be created and your file uploaded into it.<o:p></o:p></p>
<div>
<p class=MsoNormal>On Thu, Apr 30, 2009 at 4:47 PM, Madziarczyk, Jonathan <<a
href="mailto:JMad@cityofevanston.org">JMad@cityofevanston.org</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>This
sounds like what I was thinking.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>I
can’t find a list.xml (which means I’ll have to make one).
The more disturbing problem is that I cannot find any subdirectories in my tftp
folder (such as “Desktops”). Any idea how to make a dir in
tftp? </span><span style='font-size:10.0pt;font-family:Wingdings;color:navy'>J</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Once
I get that figured out I think I can take it from there…though I wish I
new where my phones were getting their current lists from without a list.xml
file.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>JonM</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><span
style='mso-fareast-font-family:"Times New Roman"'>
<hr size=2 width="100%" align=center>
</span></div>
<p><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jeff Ruttman
[mailto:<a href="mailto:ruttmanj@carewisc.org" target="_blank">ruttmanj@carewisc.org</a>]
<br>
<b>Sent:</b> Thursday, April 30, 2009 3:11 PM<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>
<b>To:</b> Madziarczyk, Jonathan; cisco-voip<o:p></o:p></span></p>
</div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Subject:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> RE: [cisco-voip]
Background Image on 6.1?</span><o:p></o:p></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Hi
JonM,</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>It’s
the same on 6.1 as 4.3 insofar as you need to add pictures and modify an .xml
file, but the procedure for doing so is different.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Log
into OS Admin and go to Software Upgrades > TFTP File Management.
Search for list.xml. If you need to edit an existing list.xml,
you’ll have to get it using tftp. You can use a windows command
prompt and enter something like this:</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Tftp
-i [publisher ip address] GET [path to list.xml] [local path for file
destination]</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>For
example: tftp -i 10.10.10.20 GET Desktops/320x212x12/list.xml
c:\temp\listnew.xml</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Once
you get a hold of a list.xml or if you can create one from scratch, then you
can easily upload pics and list.xml files using TFTP File Management--as delete
and upload file are built into TFTP File Management. Odd it may sound,
but you cannot not download a file via TFTP File Management though you can
upload on—or delete one. I keep my list.xml files locally, edit
them, delete the existing one and upload my newly edited one. I should
never have to download one again.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Don’t
forget to restart your tftp service after uploading new pics and files.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Probably
you know, but different phone models have different specs for the pictures and
different locations for the list.xml files. I have 3 separate list.xml
files and 3 differently sized pics in 3 locations to cover our phone models.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Usually
the admin guide for the specific phone models will give you the specs for
picture size and for where locate/create the list.xml file(s).</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Hope
that helps,</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>jeff</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><span
style='mso-fareast-font-family:"Times New Roman"'>
<hr size=2 width="100%" align=center>
</span></div>
<p><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Madziarczyk, Jonathan<br>
<b>Sent:</b> Thursday, April 30, 2009 2:07 PM<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] Background Image on 6.1?</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hey, I’m
having trouble finding a well documented procedure for changing the background
options on phones in 6.1. I used to do this in 4.3 by adding the graphic
to the tftp folder and modifying an xml file to include it in the list.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>These are
the best I can find…</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1/english/administration/guide/7965cst.html#wp1088046"
target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1/english/administration/guide/7965cst.html#wp1088046</a></span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch7.html"
target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch7.html</a></span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>It looks
like the same procedure, add the graphic to the tftp folder and modify the
list.xml file to add it to the list. They don’t however tell me
some important things…like where is list.xml? My upgrade from 4.3
took my background images over to the tftp server, did it not take the list.xml
file? And how do I edit list.xml if all I can do is upload files to the
tftp folder from the web interface?</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Come to
think of it, I can’t even find my background image on the tftp
folder…there are no png files listed when I search, but the phones still
give me two options for background images….go figure…</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>If someone
can point me in the right direction I would greatly appreciate it.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
</div>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>JonM</span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
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