<div><span style="FONT-SIZE: 10pt; COLOR: navy">try this I ran into this last week at a custome site the cisco example uses " but in order for the images to display i change it to ', the way i figure this out is by looking at the logs of the phone you will see that, there an error when the phone tries to read the xml file. also after uploading the files dont forget to restart the tftp server.</span></div>
<div><span style="FONT-SIZE: 10pt; COLOR: navy"></span> </div>
<div><span style="FONT-SIZE: 10pt; COLOR: navy"><CiscoIPPhoneImageList></span></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"><ImageItem Image='TFTP:Desktops/320x196x4/coe-tn.png'</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">URL='TFTP:/Desktops/320x196x4/coe.png'/></span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"><ImageItem Image='TFTP:Desktops/320x196x4/geostar-tn.png'</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">URL='TFTP:/Desktops/320x196x4/geostar.png'/></span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"></CiscoIPPhoneImageList></span></p><br><br>
<div class="gmail_quote">On Fri, May 1, 2009 at 11:09 AM, Eric Isakson <span dir="ltr"><<a href="mailto:Eisakson@ogdenclinic.com">Eisakson@ogdenclinic.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div lang="EN-US" style="WORD-WRAP: break-word" vlink="blue" link="blue">
<div>
<p><span style="FONT-SIZE: 11pt; COLOR: black">Did you restart the TFTP service?</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: black"> </span></p>
<div>
<div>
<p><span lang="EN" style="FONT-SIZE: 10pt; COLOR: #1f497d">Eric Isakson</span><span lang="EN" style="FONT-SIZE: 10pt; COLOR: #1f497d"> | </span><span lang="EN" style="FONT-SIZE: 10pt; COLOR: #1f497d">Network Engineer</span><span lang="EN" style="FONT-SIZE: 10pt; COLOR: #1f497d"> | </span><span lang="EN" style="FONT-SIZE: 10pt; COLOR: #1f497d">Information Technology Dept.</span><span lang="EN" style="FONT-SIZE: 10pt; COLOR: #1f497d"> | </span><span lang="EN" style="FONT-SIZE: 10pt; COLOR: #1f497d">Ogden Clinic | <a href="mailto:eric@ogdenclinic.com" target="_blank"><span style="COLOR: #1f497d">eric@ogdenclinic.com</span></a> | 801.475.3572</span><span lang="EN" style="FONT-SIZE: 10pt; COLOR: #1f497d"></span></p>
</div></div>
<p><span style="FONT-SIZE: 11pt; COLOR: black"> </span></p>
<div>
<div style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Madziarczyk, Jonathan<br>
<b>Sent:</b> Friday, May 01, 2009 09:33<br><b>To:</b> cisco-voip
<div>
<div></div>
<div class="h5"><br><b>Subject:</b> Re: [cisco-voip] Background Image on 6.1?</div></div></span>
<p></p></p></div></div>
<div>
<div></div>
<div class="h5">
<p> </p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Awesome,</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">I was able to get both my regular graphic and my thumbnail up on the server in the /Desktops/320x196x4/ directory I also created my List.xml file:</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"><CiscoIPPhoneImageList></span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"><ImageItem Image="TFTP:Desktops/320x196x4/coe-tn.png"</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">URL="TFTP:/Desktops/320x196x4/coe.png"/></span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"><ImageItem Image="TFTP:Desktops/320x196x4/geostar-tn.png"</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">URL="TFTP:/Desktops/320x196x4/geostar.png"/></span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"></CiscoIPPhoneImageList></span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">I even went so far as to force enable user customization in CUCM 6.1 (though I think that’s only for activating phone designer). But my users still get “Selections Unavailable” when they try to make changes on the phones…</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Any ideas? Or should I give TAC a call.</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Jon</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p>
<div>
<div style="TEXT-ALIGN: center" align="center"><span>
<hr align="center" width="100%" size="2">
</span></div>
<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> Samuel Womack [mailto:<a href="mailto:womacksamuel@gmail.com" target="_blank">womacksamuel@gmail.com</a>] <br><b>Sent:</b> Thursday, April 30, 2009 8:29 PM<br>
<b>To:</b> Jason Burns<br><b>Cc:</b> Madziarczyk, Jonathan; cisco-voip<br><b>Subject:</b> Re: [cisco-voip] Background Image on 6.1?</span></p></div>
<p> </p>
<p>Just did this today for 797x phones and 6.x</p>
<div>
<p> </p></div>
<div>
<p>TFTP File Upload (click on UPLOAD file); Browse to Thumbnails and Regular PNGs and List.xml and select those...</p></div>
<div>
<p> </p></div>
<div>
<p>I used Directory (by typing it in on the second line) /Desktops/320x212x12/ It's different for other phones (at least the 320x212x12 directory...</p></div>
<div>
<p> </p></div>
<div>
<p>Hope this helps..</p></div>
<div>
<p> </p></div>
<div>
<p> </p></div>
<div>
<p> </p>
<div>
<div>
<p>On Apr 30, 2009, at 7:02 PM, Jason Burns wrote:</p></div>
<p style="MARGIN-BOTTOM: 12pt"> </p>
<p style="MARGIN-BOTTOM: 12pt">You can make any path you want in the TFTP directory by specifying<br><br>/path/to/files/<br><br>in the path option on the tftp upload screen.<br><br>If the path doesn't exist, it will be created and your file uploaded into it.</p>
<div>
<p>On Thu, Apr 30, 2009 at 4:47 PM, Madziarczyk, Jonathan <<a href="mailto:JMad@cityofevanston.org" target="_blank">JMad@cityofevanston.org</a>> wrote:</p>
<div>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">This sounds like what I was thinking.</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">I can’t find a list.xml (which means I’ll have to make one). The more disturbing problem is that I cannot find any subdirectories in my tftp folder (such as “Desktops”). Any idea how to make a dir in tftp? </span><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Wingdings">J</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Once I get that figured out I think I can take it from there…though I wish I new where my phones were getting their current lists from without a list.xml file.</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">JonM</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<div>
<div style="TEXT-ALIGN: center" align="center"><span>
<hr align="center" width="100%" size="2">
</span></div>
<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> Jeff Ruttman [mailto:<a href="mailto:ruttmanj@carewisc.org" target="_blank">ruttmanj@carewisc.org</a>] <br><b>Sent:</b> Thursday, April 30, 2009 3:11 PM</span></p>
<div>
<p><span style="FONT-SIZE: 10pt"><br><b>To:</b> Madziarczyk, Jonathan; cisco-voip</span></p></div>
<p><b><span style="FONT-SIZE: 10pt">Subject:</span></b><span style="FONT-SIZE: 10pt"> RE: [cisco-voip] Background Image on 6.1?</span></p></div>
<div>
<div>
<div>
<p> </p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Hi JonM,</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">It’s the same on 6.1 as 4.3 insofar as you need to add pictures and modify an .xml file, but the procedure for doing so is different.</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Log into OS Admin and go to Software Upgrades > TFTP File Management. Search for list.xml. If you need to edit an existing list.xml, you’ll have to get it using tftp. You can use a windows command prompt and enter something like this:</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Tftp -i [publisher ip address] GET [path to list.xml] [local path for file destination]</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">For example: tftp -i 10.10.10.20 GET Desktops/320x212x12/list.xml c:\temp\listnew.xml</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Once you get a hold of a list.xml or if you can create one from scratch, then you can easily upload pics and list.xml files using TFTP File Management--as delete and upload file are built into TFTP File Management. Odd it may sound, but you cannot not download a file via TFTP File Management though you can upload on—or delete one. I keep my list.xml files locally, edit them, delete the existing one and upload my newly edited one. I should never have to download one again.</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Don’t forget to restart your tftp service after uploading new pics and files.</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Probably you know, but different phone models have different specs for the pictures and different locations for the list.xml files. I have 3 separate list.xml files and 3 differently sized pics in 3 locations to cover our phone models.</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Usually the admin guide for the specific phone models will give you the specs for picture size and for where locate/create the list.xml file(s).</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">Hope that helps,</span></p>
<p><span style="FONT-SIZE: 10pt; COLOR: navy">jeff</span></p>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<div>
<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p></div>
<div>
<div style="TEXT-ALIGN: center" align="center"><span>
<hr align="center" width="100%" size="2">
</span></div>
<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Madziarczyk, Jonathan<br>
<b>Sent:</b> Thursday, April 30, 2009 2:07 PM<br><b>To:</b> cisco-voip<br><b>Subject:</b> [cisco-voip] Background Image on 6.1?</span></p></div>
<div>
<p> </p></div>
<p><span style="FONT-SIZE: 10pt">Hey, I’m having trouble finding a well documented procedure for changing the background options on phones in 6.1. I used to do this in 4.3 by adding the graphic to the tftp folder and modifying an xml file to include it in the list.</span></p>
<div>
<p><span style="FONT-SIZE: 10pt"> </span></p></div>
<p><span style="FONT-SIZE: 10pt">These are the best I can find…</span></p>
<p><span style="FONT-SIZE: 10pt"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1/english/administration/guide/7965cst.html#wp1088046" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1/english/administration/guide/7965cst.html#wp1088046</a></span></p>
<p><span style="FONT-SIZE: 10pt"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch7.html" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch7.html</a></span></p>
<div>
<p><span style="FONT-SIZE: 10pt"> </span></p></div>
<p><span style="FONT-SIZE: 10pt">It looks like the same procedure, add the graphic to the tftp folder and modify the list.xml file to add it to the list. They don’t however tell me some important things…like where is list.xml? My upgrade from 4.3 took my background images over to the tftp server, did it not take the list.xml file? And how do I edit list.xml if all I can do is upload files to the tftp folder from the web interface?</span></p>
<div>
<p><span style="FONT-SIZE: 10pt"> </span></p></div>
<p><span style="FONT-SIZE: 10pt">Come to think of it, I can’t even find my background image on the tftp folder…there are no png files listed when I search, but the phones still give me two options for background images….go figure…</span></p>
<div>
<p><span style="FONT-SIZE: 10pt"> </span></p></div>
<p><span style="FONT-SIZE: 10pt">If someone can point me in the right direction I would greatly appreciate it.</span></p>
<div>
<p><span style="FONT-SIZE: 10pt"> </span></p></div>
<p><span style="FONT-SIZE: 10pt">JonM</span></p>
<div>
<div>
<p> </p></div></div>
<p>CONFIDENTIALITY NOTICE: The information contained in this email including attachments is intended for the specific delivery to and use by the individual(s) to whom it is addressed, and includes information which should be considered as private and confidential. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by anyone other than the intended recipient is prohibited. If you have received this message in error, please reply to the sender immediately and delete the original message and any copy of it from your computer system. Thank you.</p>
</div></div></div></div>
<p style="MARGIN-BOTTOM: 12pt"><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></p>
</div>
<p><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></p>
</div>
<p> </p></div></div></div></div>
<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 7.5pt"><strong></strong></span> </p>
<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 7.5pt"><strong></strong></span> </p>
<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 7.5pt"><strong></strong></span> </p>
<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 7.5pt"><strong>
<hr>
</strong></span><font face="Arial" size="3"><span style="FONT-SIZE: 7.5pt"><strong>This email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else, unless expressly approved by the sender or an authorized addressee, is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action omitted or taken in reliance on it, is prohibited and may be unlawful. If you believe that you have received this email in error, please contact the sender, delete this email, and destroy all copies.</strong></span></font>
<p></p></p></div><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br></blockquote></div><br>