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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=805043321-04052009>And this is why i shouldn't be doing work involving
thought on Fridays....</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=805043321-04052009></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=805043321-04052009>Found the problem...if you look at the List.xml below,
the problem was the trailing "/" after TFTP: on the URL section (and not on the
Image: section). Not sure how that got in there for URL but not Image, and
at this point i don't really care :)</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=805043321-04052009></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=805043321-04052009>Thanks again for all those who's brains work on Fridays
that helped me out!</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=805043321-04052009></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=805043321-04052009>JM</SPAN></FONT></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Jeff Ruttman
[mailto:ruttmanj@carewisc.org] <BR><B>Sent:</B> Friday, May 01, 2009 12:55
PM<BR><B>To:</B> Madziarczyk, Jonathan; cisco-voip<BR><B>Subject:</B> RE:
[cisco-voip] Background Image on 6.1?<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">You’re sure the
pictures are the right size for the phone model? Phone Designer seems to
take any size pictures and scales them itself, so as far as I know, Phone
Designer would not be a test of the suitability of a particular picture.
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Double check your
list.xml syntax and double check your picture sizes and restart tftp service
after every change….that’s all I can think of.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Thanks<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">jeff<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Madziarczyk,
Jonathan<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Friday, May 01,
2009 12:06 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
cisco-voip<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re:
[cisco-voip] Background Image on 6.1?</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">All this radical
thinking, restart the TFTP service, use the right syntax. Impressive for a
Friday.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I tried both
suggestions and I’m getting somewhere now. I can see the thumbnails in the
phone, but when I try to activate the image as a background I get “file not
found”. This happens regardless of the “ vs ‘
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I’ve double-checked my
locations and the files both work fine using the phone designer (the geostar is
even the same file from the phone designer).<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Two steps forward 1
step back….any suggestions now?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">:)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Erick
Amaya [mailto:eamaya@gmail.com] <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Friday, May 01, 2009 11:32
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Eric Isakson<BR><B><SPAN
style="FONT-WEIGHT: bold">Cc:</SPAN></B> Madziarczyk, Jonathan;
cisco-voip<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re:
[cisco-voip] Background Image on 6.1?</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">try this I ran into this last week at a
custome site the cisco example uses " but in order for the images to display i
change it to ', the way i figure this out is by looking at the logs of the phone
you will see that, there an error when the phone tries to read the xml file.
also after uploading the files dont forget to restart the tftp
server.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"><CiscoIPPhoneImageList></SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"><ImageItem
Image='TFTP:Desktops/320x196x4/coe-tn.png'</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">URL='TFTP:/Desktops/320x196x4/coe.png'/></SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"><ImageItem
Image='TFTP:Desktops/320x196x4/geostar-tn.png'</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">URL='TFTP:/Desktops/320x196x4/geostar.png'/></SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"></CiscoIPPhoneImageList></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">On Fri, May 1, 2009 at 11:09 AM, Eric Isakson <<A
href="mailto:Eisakson@ogdenclinic.com">Eisakson@ogdenclinic.com</A>>
wrote:<o:p></o:p></SPAN></FONT></P>
<DIV style="WORD-WRAP: break-word" link="blue" vlink="blue">
<DIV>
<P><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: black">Did you restart the TFTP
service?</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: black"> </SPAN></FONT><o:p></o:p></P>
<DIV>
<DIV>
<P><FONT face="Times New Roman" color=#1f497d size=2><SPAN lang=EN
style="FONT-SIZE: 10pt; COLOR: #1f497d">Eric Isakson | Network Engineer |
Information Technology Dept. | Ogden Clinic | <A
href="mailto:eric@ogdenclinic.com" target=_blank><FONT color=#1f497d><SPAN
style="COLOR: #1f497d">eric@ogdenclinic.com</SPAN></FONT></A> |
801.475.3572</SPAN></FONT><o:p></o:p></P></DIV></DIV>
<P><FONT face="Times New Roman" color=black size=2><SPAN
style="FONT-SIZE: 11pt; COLOR: black"> </SPAN></FONT><o:p></o:p></P>
<DIV>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P><B><FONT face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt">From:</SPAN></FONT></B><FONT
size=2><SPAN style="FONT-SIZE: 10pt"> <A
href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A> [mailto:<A
href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A>] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Madziarczyk,
Jonathan<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Friday, May 01,
2009 09:33<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> cisco-voip
<o:p></o:p></SPAN></FONT></P>
<DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt"><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [cisco-voip] Background Image
on 6.1?<o:p></o:p></SPAN></FONT></P></DIV></DIV></DIV></DIV>
<DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Awesome,</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">I was able to get both my regular graphic
and my thumbnail up on the server in the /Desktops/320x196x4/ directory I also
created my List.xml file:</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"><CiscoIPPhoneImageList></SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"><ImageItem
Image="TFTP:Desktops/320x196x4/coe-tn.png"</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">URL="TFTP:/Desktops/320x196x4/coe.png"/></SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"><ImageItem
Image="TFTP:Desktops/320x196x4/geostar-tn.png"</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">URL="TFTP:/Desktops/320x196x4/geostar.png"/></SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"></CiscoIPPhoneImageList></SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">I even went so far as to force enable user
customization in CUCM 6.1 (though I think that’s only for activating phone
designer). But my users still get “Selections Unavailable” when they try
to make changes on the phones…</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Any ideas? Or should I give TAC a
call.</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Jon</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P><B><FONT face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt">From:</SPAN></FONT></B><FONT
size=2><SPAN style="FONT-SIZE: 10pt"> Samuel Womack [mailto:<A
href="mailto:womacksamuel@gmail.com" target=_blank>womacksamuel@gmail.com</A>]
<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, April 30, 2009
8:29 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Jason
Burns<BR><B><SPAN style="FONT-WEIGHT: bold">Cc:</SPAN></B> Madziarczyk,
Jonathan; cisco-voip<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B>
Re: [cisco-voip] Background Image on 6.1?</SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">Just did
this today for 797x phones and 6.x<o:p></o:p></SPAN></FONT></P>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">TFTP File
Upload (click on UPLOAD file); Browse to Thumbnails and Regular PNGs and
List.xml and select those...<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">I used
Directory (by typing it in on the second line) /Desktops/320x212x12/ It's
different for other phones (at least the 320x212x12
directory...<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">Hope this
helps..<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">On Apr 30,
2009, at 7:02 PM, Jason Burns wrote:<o:p></o:p></SPAN></FONT></P></DIV>
<P style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">You can make any path you want in the TFTP directory by
specifying<BR><BR>/path/to/files/<BR><BR>in the path option on the tftp upload
screen.<BR><BR>If the path doesn't exist, it will be created and your file
uploaded into it.<o:p></o:p></SPAN></FONT></P>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">On Thu, Apr
30, 2009 at 4:47 PM, Madziarczyk, Jonathan <<A
href="mailto:JMad@cityofevanston.org"
target=_blank>JMad@cityofevanston.org</A>>
wrote:<o:p></o:p></SPAN></FONT></P>
<DIV>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">This sounds like what I was
thinking.</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">I can’t find a list.xml (which means I’ll
have to make one). The more disturbing problem is that I cannot find any
subdirectories in my tftp folder (such as “Desktops”). Any idea how to
make a dir in tftp? </SPAN></FONT><FONT face=Wingdings color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Wingdings">J</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Once I get that figured out I think I can
take it from there…though I wish I new where my phones were getting their
current lists from without a list.xml file.</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">JonM</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P><B><FONT face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt">From:</SPAN></FONT></B><FONT
size=2><SPAN style="FONT-SIZE: 10pt"> <st1:PersonName w:st="on">Jeff
Ruttman</st1:PersonName> [mailto:<A href="mailto:ruttmanj@carewisc.org"
target=_blank>ruttmanj@carewisc.org</A>] <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, April 30, 2009 3:11
PM</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt"><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
Madziarczyk, Jonathan; cisco-voip</SPAN></FONT><o:p></o:p></P></DIV>
<P><B><FONT face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt">Subject:</SPAN></FONT></B><FONT
size=2><SPAN style="FONT-SIZE: 10pt"> RE: [cisco-voip] Background Image on
6.1?</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Hi JonM,</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">It’s the same on 6.1 as 4.3 insofar as you
need to add pictures and modify an .xml file, but the procedure for doing so is
different.</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Log into OS Admin and go to Software
Upgrades > TFTP File Management. Search for list.xml. If you need
to edit an existing list.xml, you’ll have to get it using tftp. You can
use a windows command prompt and enter something like
this:</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Tftp -i [publisher ip address] GET [path to
list.xml] [local path for file destination]</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">For example: tftp -i 10.10.10.20 GET
Desktops/320x212x12/list.xml c:\temp\listnew.xml</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Once you get a hold of a list.xml or if you
can create one from scratch, then you can easily upload pics and list.xml files
using TFTP File Management--as delete and upload file are built into TFTP File
Management. Odd it may sound, but you cannot not download a file via TFTP
File Management though you can upload on—or delete one. I keep my list.xml
files locally, edit them, delete the existing one and upload my newly edited
one. I should never have to download one
again.</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Don’t forget to restart your tftp service
after uploading new pics and files.</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Probably you know, but different phone
models have different specs for the pictures and different locations for the
list.xml files. I have 3 separate list.xml files and 3 differently sized
pics in 3 locations to cover our phone models.</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Usually the admin guide for the specific
phone models will give you the specs for picture size and for where
locate/create the list.xml file(s).</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Hope that
helps,</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">jeff</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P><FONT face="Times New Roman" color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P><B><FONT face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt">From:</SPAN></FONT></B><FONT
size=2><SPAN style="FONT-SIZE: 10pt"> <A
href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A> [mailto:<A
href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A>] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Madziarczyk,
Jonathan<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, April
30, 2009 2:07 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
cisco-voip<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B>
[cisco-voip] Background Image on 6.1?</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">Hey, I’m
having trouble finding a well documented procedure for changing the background
options on phones in 6.1. I used to do this in 4.3 by adding the graphic
to the tftp folder and modifying an xml file to include it in the
list.</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">These are
the best I can find…</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt"><A
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1/english/administration/guide/7965cst.html#wp1088046"
target=_blank>http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1/english/administration/guide/7965cst.html#wp1088046</A></SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt"><A
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch7.html"
target=_blank>http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch7.html</A></SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">It looks
like the same procedure, add the graphic to the tftp folder and modify the
list.xml file to add it to the list. They don’t however tell me some
important things…like where is list.xml? My upgrade from 4.3 took my
background images over to the tftp server, did it not take the list.xml
file? And how do I edit list.xml if all I can do is upload files to the
tftp folder from the web interface?</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">Come to
think of it, I can’t even find my background image on the tftp folder…there are
no png files listed when I search, but the phones still give me two options for
background images….go figure…</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">If someone
can point me in the right direction I would greatly appreciate
it.</SPAN></FONT><o:p></o:p></P>
<DIV>
<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt"> </SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt">JonM</SPAN></FONT><o:p></o:p></P>
<DIV>
<DIV>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV></DIV>
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