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<p class=MsoNormal><span style='color:#1F497D'>Thanks to those who replied
off-list over the weekend offering suggestions. I ended up having to wait until
this morning to call IPcelerate.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>For the benefit of the list: the
root problem was that after the upgrade, the configuration web pages I was
getting were still the old ones (unknown to me at the time). The trick was to
stop Tomcat, delete the tomcat-5.5\work\Catalina folder and then restart
Tomcat. After that, it accepted my license key in the config wizard page.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='color:#1F497D'>-- <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Mike Norton<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I.T. Support<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Peace Wapiti School Division No.
76<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Helpdesk: 780-831-3080<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Direct: 780-831-3076<o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Norton, Mike<br>
<b>Sent:</b> May-02-09 2:25 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] IPcelerate IPsession upgrade<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Slightly OT, but hoping there might be somebody here who
knows the answer.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Just upgraded my CUCM cluster from 4.1 to 6.1, and had to
upgrade IPsession to 5.4 for compatibility. Now IPsession is refusing to start
‘cause of licensing. IPcelerate did provide me a new license key for 5.4, but
when I did the upgrade it never asked for the key, and I can’t find where I’m
supposed to put it in. The scant and out-of-date documentation that IPcelerate
provided with the upgrade makes no mention of what I’m actually supposed to do
with the license key.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Of course, IPcelerate’s support is only open during normal
business hours... because nobody ever does voice server upgrades after-hours.
Grrr.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>-- <o:p></o:p></p>
<p class=MsoNormal>Mike Norton<o:p></o:p></p>
<p class=MsoNormal>I.T. Support<o:p></o:p></p>
<p class=MsoNormal>Peace Wapiti School Division No. 76<o:p></o:p></p>
<p class=MsoNormal>Helpdesk: 780-831-3080<o:p></o:p></p>
<p class=MsoNormal>Direct: 780-831-3076<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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