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<p class=MsoNormal>We are experiencing a one-way audio issue when using IP
Communicator 7.0(1) through VPN. The caller can hear the other party but,
the other party cannot hear the caller. Troubleshooting:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='margin-left:.75in;text-indent:-.25in;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span
style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>CIPC works in the office on the LAN<o:p></o:p></p>
<p class=MsoListParagraph style='margin-left:.75in;text-indent:-.25in;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span
style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>CIPC works when directly connected to a port on the
core Switch on the VPN VLAN (receiving a VPN IP address)<o:p></o:p></p>
<p class=MsoListParagraph style='margin-left:.75in;text-indent:-.25in;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span
style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>CIPC doesn’t work through the Cisco ASA SSL VPN
solution, or the Cisco VPN Concentrator <o:p></o:p></p>
<p class=MsoListParagraph style='margin-left:.75in;text-indent:-.25in;
mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span
style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>We have also used Wireshark to see if there was any
difference in the communication when going through VPN compared to when CIPC
works. The only thing I notice is that when connected to the VPN the
communication is one-way as well. The source is always the voice VLAN.<o:p></o:p></p>
<p class=MsoListParagraph style='margin-left:.75in'><o:p> </o:p></p>
<p class=MsoNormal>We are on CUCM 6.1(2) using SCCP. If you can
help please let me know what I am missing...I am sure it is just staring me in
the face.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal> Thanks,<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal>John <o:p></o:p></p>
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<DIV><SPAN class=248322220-14022002><FONT color=#000080><FONT face=Arial
size=1><STRONG>Note:</STRONG></FONT></DIV>
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