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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Check the phone’s web page, particularly the “Status” section
for any DNS or TFTP timeouts. This might give some clue.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The behavior you are describing sounds similar to if the phone
got its config file from the new CCM which referenced the CCM server by name
which was not resolvable by DNS hence it registering to its cached CCM. Then
once you shut down the 4.1 server, it resets and the same process occurs but
instead of registering to its previously cached CCM, it registers to its TFTP
server.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You can get the config file yourself to verify if it is using
DNS:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>tftp –i [tftp server] GET SEPXXXXXXXXXX.cnf.xml<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Check what is listed for the callmanager name, which is pulled
from the processnode name in CCM:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>“run sql select * from processnode” or System->Server<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";
color:#1F497D'>Adam<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Wes Sisk<br>
<b>Sent:</b> Wednesday, May 13, 2009 5:31 PM<br>
<b>To:</b> Anthony Kouloglou<br>
<b>Cc:</b> cisco voip<br>
<b>Subject:</b> Re: [cisco-voip] IP Phone Keep Looking old CCM<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Do you have secruity enabled? If so, you have to
updated CTL files to make the 6.1 TFTP address a 'valid' TFTP provider.<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>/Wes<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>On May 13, 2009, at 5:20 PM, Anthony Kouloglou wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>Hi,
i had my 4.1 CCM replaced by a 6.1 CUCM.<br>
the old one is still running since it has co resident a CRS with an AA.<br>
I use a trunk to send calls to new 6.1. That works fine<br>
In my DHCP pool, i have the tftp option changed to point at 6.1 IP but, the
phones even though they have the new option for the TFTP (CUCM 6.1) They keep
register at old CCM 4.1!!<br>
Only if i shutdown CCM service at 4.1, the phone after a timeout, it registers
to 6.1.<br>
If then i turn again on the CCM service at 4.1, the phone does not register
back to the 4.1.<br>
But, if i reset the phone, it goes and registers back to the 4.1!!<br>
I do not use DNS but both CCM have the same name.<br>
Could this be a problem even though i do not use DNS?<br>
how about a factory reset to all phones?<br>
<br>
Because when i plugged in a brand new device, it got registered directly to the
6.1.<br>
So it has something to do with the "memory" of the old devices.<br>
<br>
Thanks<br>
Anthony</span><o:p></o:p></p>
</div>
<p class=MsoNormal>_______________________________________________<br>
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https://puck.nether.net/mailman/listinfo/cisco-voip<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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