When I put an alternate extension in the Operators VM profile, I donot see a MWI in teh alt extension... There is no messgae as well.<br><br>
<div class="gmail_quote">On Sat, May 16, 2009 at 5:55 PM, ccieid1ot <span dir="ltr"><<a href="mailto:ccieid1ot@gmail.com" target="_blank">ccieid1ot@gmail.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">Alt Extension.<br>
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<div><br>On Sat, May 16, 2009 at 7:50 PM, Gin Murray <<a href="mailto:kinusca@gmail.com" target="_blank">kinusca@gmail.com</a>> wrote:<br>> Hi,<br>><br>> My customer is requesting teh following setup :<br>
><br>> Once a user Dials "0" for the operator or a call comes in via the call<br>> handler, the call should land in the operator console and if she doesn't<br>> pickup, after a few rings the call shud go to another extension (of person<br>
> A) and if that person A doesn't pick up, then it should go to a general<br>> Mailbox.<br>><br>> I guess it should be teh personal Mailbox of person A.<br>><br>> i am using CCM 4.2 and CU 4.x.<br>><br>
> My question is , the calls are going to Person A but when he doesn't pickup<br>> it is going back to the Mailbox of teh operator, How do i make it go to the<br>> person A's mailbox.<br>><br>> Is there a way I can share the mailbox of two persons.<br>
><br>> I tried doing a shared line between the two people but since it rings at<br>> both places it was not acceptable.<br>><br>> Thanks<br>> Gin<br></div></div>> _______________________________________________<br>
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