<br>Hi Guys,<br><br>I was playing with the Arc 504 enterprise &quot;arc connect CT server&quot; integration with CCM702.10000,18<br clear="all"><br>When there is a double line from same MAC address/device, ARC CT server is going banana. It is keep shutting down the arc ct server and restarting it.<br>

Once I de-associated the 2nd line from ARC TAPI user in CCM, of same device then its okay. it doesn&#39;t shut/restart.<br><br>Q1: Is there any fix for this bug for Arc console? End user can easily do this kind of mistake (associate both phone lines) and can loose the whole console.<br>
<br>Q2: is CTI server from ARC is a must to install? I found its working without Arc CTI server. Calls are routed. <br><br>
Is ARC CTI server in Enterprise v5 for pulling users info from ccm without a need of associatng each and every ccm phone manually? It pulls using application user all devices from ccm?<br>or is there any other purpose?<br>

<br>Here are the ccm and arc server logs:<br><br><br>CCM CTI SDL traces<br>============================================================<br><br><br><br>000016201| 2009/05/17 08:56:26.304| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | Send CTI  Server Heartbeat<br>
000016202| 2009/05/17 08:56:26.573| 001| SdlSig    | CtiClientHeartbeatTimer               | ready                         | CTIHandler(1,200,16,15)         | SdlTimerService(1,200,3,1)      | (1,200,15,1).1450-(*:*)                 | [R:HP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]<br>
000016203| 2009/05/17 08:56:56.130| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | [CTI-APP] [CTIHandler::processIncomingMessage]     CTI   Client Heartbeat   ( application name=CiscoTSP001-142.2.64.51)<br>
000016204| 2009/05/17 08:56:56.130| 001| SdlSig    | CtiHeartbeat                          | ready                         | CTIHandler(1,200,16,15)         | CTIHandler(1,200,16,15)         | (1,200,15,1).1510-(*:*)                 | [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0] <br>
000016205| 2009/05/17 08:56:56.320| 001| SdlSig    | CtiServerHeartbeatTimer               | ready                         | CTIHandler(1,200,16,15)         | SdlTimerService(1,200,3,1)      | (1,200,15,1).1450-(*:*)                 | [R:HP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]<br>
000016206| 2009/05/17 08:56:56.320| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | [CTI-APP] [CTIHandler::OutputCtiMessage      ]     CTI   Server Heartbeat   ( application name=CiscoTSP001-142.2.64.51)<br>
000016207| 2009/05/17 08:56:56.320| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | Send CTI  Server Heartbeat<br>
000016208| 2009/05/17 08:56:56.578| 001| SdlSig    | CtiClientHeartbeatTimer               | ready                         | CTIHandler(1,200,16,15)         | SdlTimerService(1,200,3,1)      | (1,200,15,1).1450-(*:*)                 | [R:HP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]<br>
000016209| 2009/05/17 08:57:26.153| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | [CTI-APP] [CTIHandler::processIncomingMessage]     CTI   Client Heartbeat   ( application name=CiscoTSP001-142.2.64.51)<br>
000016210| 2009/05/17 08:57:26.153| 001| SdlSig    | CtiHeartbeat                          | ready                         | CTIHandler(1,200,16,15)         | CTIHandler(1,200,16,15)         | (1,200,15,1).1511-(*:*)                 | [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0] <br>
000016211| 2009/05/17 08:57:26.338| 001| SdlSig    | CtiServerHeartbeatTimer               | ready                         | CTIHandler(1,200,16,15)         | SdlTimerService(1,200,3,1)      | (1,200,15,1).1450-(*:*)                 | [R:HP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]<br>
000016212| 2009/05/17 08:57:26.338| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | [CTI-APP] [CTIHandler::OutputCtiMessage      ]     CTI   Server Heartbeat   ( application name=CiscoTSP001-142.2.64.51)<br>
000016213| 2009/05/17 08:57:26.338| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | Send CTI  Server Heartbeat<br>
000016214| 2009/05/17 08:57:26.592| 001| SdlSig    | CtiClientHeartbeatTimer               | ready                         | CTIHandler(1,200,16,15)         | SdlTimerService(1,200,3,1)      | (1,200,15,1).1450-(*:*)                 | [R:HP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]<br>
000016215| 2009/05/17 08:57:56.132| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | [CTI-APP] [CTIHandler::processIncomingMessage]     CTI   Client Heartbeat   ( application name=CiscoTSP001-142.2.64.51)<br>
000016216| 2009/05/17 08:57:56.132| 001| SdlSig    | CtiHeartbeat                          | ready                         | CTIHandler(1,200,16,15)         | CTIHandler(1,200,16,15)         | (1,200,15,1).1512-(*:*)                 | [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0] <br>
000016217| 2009/05/17 08:57:56.349| 001| SdlSig    | CtiServerHeartbeatTimer               | ready                         | CTIHandler(1,200,16,15)         | SdlTimerService(1,200,3,1)      | (1,200,15,1).1450-(*:*)                 | [R:HP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]<br>
000016218| 2009/05/17 08:57:56.350| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | [CTI-APP] [CTIHandler::OutputCtiMessage      ]     CTI   Server Heartbeat   ( application name=CiscoTSP001-142.2.64.51)<br>
000016219| 2009/05/17 08:57:56.350| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | Send CTI  Server Heartbeat<br>
000016220| 2009/05/17 08:57:56.598| 001| SdlSig    | CtiClientHeartbeatTimer               | ready                         | CTIHandler(1,200,16,15)         | SdlTimerService(1,200,3,1)      | (1,200,15,1).1450-(*:*)                 | [R:HP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]<br>
000016221| 2009/05/17 08:58:26.133| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | [CTI-APP] [CTIHandler::processIncomingMessage]     CTI   Client Heartbeat   ( application name=CiscoTSP001-142.2.64.51)<br>
000016222| 2009/05/17 08:58:26.133| 001| SdlSig    | CtiHeartbeat                          | ready                         | CTIHandler(1,200,16,15)         | CTIHandler(1,200,16,15)         | (1,200,15,1).1513-(*:*)                 | [R:NP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0] <br>
000016223| 2009/05/17 08:58:26.358| 001| SdlSig    | CtiServerHeartbeatTimer               | ready                         | CTIHandler(1,200,16,15)         | SdlTimerService(1,200,3,1)      | (1,200,15,1).1450-(*:*)                 | [R:HP - HP: 0, NP: 0, LP: 0, VLP: 0, LZP: 0 DBP: 0]<br>
000016224| 2009/05/17 08:58:26.358| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | [CTI-APP] [CTIHandler::OutputCtiMessage      ]     CTI   Server Heartbeat   ( application name=CiscoTSP001-142.2.64.51)<br>
000016225| 2009/05/17 08:58:26.358| 001| AppInfo   |                                       |                               | CTIHandler(1,200,16,15)         |                                 |                                         | Send CTI  Server Heartbeat<br>
000016226| 2009/05/17 08:58:26.614|<br><br>ARC logs:<br>==================================================================<br> <br>17/5/2009 18:45:53.187|R|XML&gt;Reply, ET=304, TR=, OS=2002, RT=, RE=, RD=
<br>17/5/2009 18:45:53.187|R|XML&gt;DeviceStatus, Received, &quot;2002&quot;, Capability=N, Service=N, MAC=SEP888888888888
<br>17/5/2009 18:45:53.187|M|&quot;DeviceFeatureNE&quot;,&quot;RouterEvent&quot;,&quot;2002&quot;&quot;
<br>17/5/2009 18:45:53.187|R|XML&gt;Reply, ET=304, TR=, OS=2002, RT=, RE=, RD=
<br>17/5/2009 18:45:53.187|R|XML&gt;DeviceStatus, Received, &quot;2002&quot;, Capability=N, Service=N, MAC=SEP888888888888
<br>17/5/2009 18:45:53.187|M|&quot;DeviceFeatureNE&quot;,&quot;RouterEvent&quot;,&quot;2002&quot;&quot;
<br>17/5/2009 18:45:53.187|R|XML&gt;Reply, ET=304, TR=, OS=3002, RT=, RE=, RD=
<br>17/5/2009 18:45:53.187|R|XML&gt;DeviceStatus, Received, &quot;3002&quot;, Capability=Y, Service=N, MAC=SEP888888888888
<br>17/5/2009 18:45:53.187|M|&quot;DeviceFeatureNE&quot;,&quot;RouterEvent&quot;,&quot;3002&quot;&quot;
<br>17/5/2009 18:45:53.187|R|XML&gt;Reply, ET=304, TR=, OS=2002, RT=, RE=, RD=
<br>17/5/2009 18:45:53.187|R|XML&gt;DeviceStatus, Received, &quot;2002&quot;, Capability=N, Service=N, MAC=SEP888888888888
<br>17/5/2009 18:45:53.187|M|&quot;DeviceFeatureNE&quot;,&quot;RouterEvent&quot;,&quot;2002&quot;&quot;
<br>17/5/2009 18:45:53.187|R|XML&gt;Reply, ET=304, TR=, OS=3002, RT=, RE=, RD=
<br>17/5/2009 18:45:53.187|R|XML&gt;DeviceStatus, Received, &quot;3002&quot;, Capability=Y, Service=N, MAC=SEP888888888888
<br>17/5/2009 18:45:53.187|M|&quot;DeviceFeatureNE&quot;,&quot;RouterEvent&quot;,&quot;3002&quot;&quot;
<br>17/5/2009 18:45:53.187|R|&quot;TimerEvent&quot;,&quot;Event Relay [41]&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;CTCE&quot;,&quot;Invalid&quot;,&quot;I:13&quot;,&quot;S:0&quot;,&quot;E:0 [0x00000000]&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_MONITOR&quot;,&quot;E:10&quot;,&quot;2002&quot;,&quot;SNo:SEP888888888888&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_MONITOR&quot;,&quot;2002&quot;,&quot;State:Y&quot;
<br>17/5/2009 18:45:53.187|M|&quot;DeviceFeatureNE&quot;,&quot;RouterEvent&quot;,&quot;2002&quot;&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;TQueryForward&quot;,&quot;TQueryForward(Request)&quot;,&quot;2002&quot;,&quot;TQueryForward(&#39;2002&#39;)&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;TQueryForward&quot;,&quot;TQueryForward(Response)&quot;,&quot;2002&quot;,&quot;TQueryForward() = SUCCESS&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_DEVICE&quot;,&quot;E:97&quot;,&quot;2002&quot;,&quot;SNo:SEP888888888888&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_DEVICE&quot;,&quot;EEVT_OUTOFSERVICE&quot;,&quot;2002&quot;
<br>17/5/2009 18:45:53.187|R|&quot;DeviceFailureEvent&quot;,&quot;2002&quot;
<br>17/5/2009 18:45:53.187|R|&quot;TIEnv.CTLAShutdownDP&quot;,&quot;Generate(teShutdown)&quot;,&quot;Devices.OutOfService:1&quot;,&quot;EventDelay:30000&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_MONITOR&quot;,&quot;E:10&quot;,&quot;2002&quot;,&quot;SNo:SEP888888888888&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_DEVICE&quot;,&quot;E:97&quot;,&quot;2002&quot;,&quot;SNo:SEP888888888888&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_DEVICE&quot;,&quot;EEVT_OUTOFSERVICE&quot;,&quot;2002&quot;
<br>17/5/2009 18:45:53.187|R|&quot;DeviceFailureEvent&quot;,&quot;2002&quot;
<br>17/5/2009 18:45:53.187|R|&quot;TIEnv.CTLAShutdownDP&quot;,&quot;Already(teShutdown)&quot;,&quot;Devices.OutOfService:1&quot;
<br>17/5/2009 18:45:53.187|R|&quot;teMonitorBLFDevices&quot;,&quot;EventNotify&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;MonitorDevice&quot;,&quot;MonitorStartDevice(Request)&quot;,&quot;3002&quot;,&quot;MonitorStartDevice(&#39;3002&#39;,&#39;&#39;,MT_MONITOR)&quot;
<br>17/5/2009 18:45:53.187|R|CT&gt;&quot;MonitorDevice&quot;,&quot;MonitorStartDevice(Response)&quot;,&quot;3002&quot;,&quot;MonitorStartDevice() = FAILURE(15)&quot;
<br>17/5/2009 18:45:53.187|R|&quot;TimerEvent&quot;,&quot;Recycle&quot;,&quot;Generate(teMonitorBLFDevices)&quot;,&quot;CurrentIndex:1&quot;,&quot;BLFDevicesCount:2&quot;
<br>17/5/2009 18:45:53.203|R|&quot;TimerEvent&quot;,&quot;Event Relay [41]&quot;
<br>17/5/2009 18:45:53.203|R|&quot;teMonitorBLFDevices&quot;,&quot;EventNotify&quot;
<br>17/5/2009 18:45:53.203|R|&quot;teMonitorBLFDevices&quot;,&quot;No More BLF Device Left to be Monitored&quot;,&quot;CurrentIndex:2&quot;,&quot;BLFDevicesCount:2&quot;
<br>17/5/2009 18:45:53.203|R|CT&gt;&quot;CTCE&quot;,&quot;Invalid&quot;,&quot;I:15&quot;,&quot;S:0&quot;,&quot;E:0 [0x00000000]&quot;
<br>17/5/2009 18:45:53.203|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_MONITOR&quot;,&quot;E:10&quot;,&quot;3002&quot;,&quot;SNo:SEP888888888888&quot;
<br>17/5/2009 18:45:53.203|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_MONITOR&quot;,&quot;3002&quot;,&quot;State:Y&quot;
<br>17/5/2009 18:45:53.203|M|&quot;DeviceFeatureNE&quot;,&quot;RouterEvent&quot;,&quot;3002&quot;&quot;
<br>17/5/2009 18:45:53.203|R|CT&gt;&quot;TQueryForward&quot;,&quot;TQueryForward(Request)&quot;,&quot;3002&quot;,&quot;TQueryForward(&#39;3002&#39;)&quot;
<br>17/5/2009 18:45:53.203|R|CT&gt;&quot;TQueryForward&quot;,&quot;TQueryForward(Response)&quot;,&quot;3002&quot;,&quot;TQueryForward() = SUCCESS&quot;
<br>17/5/2009 18:45:53.203|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_DEVICE&quot;,&quot;E:97&quot;,&quot;3002&quot;,&quot;SNo:SEP888888888888&quot;
<br>17/5/2009 18:45:53.203|R|CT&gt;&quot;CTEE&quot;,&quot;SEVT_DEVICE&quot;,&quot;EEVT_OUTOFSERVICE&quot;,&quot;3002&quot;
<br>17/5/2009 18:45:53.203|R|&quot;DeviceFailureEvent&quot;,&quot;3002&quot;
<br>17/5/2009 18:45:56.656|M|&quot;InitializeICDSystemLog&quot;,&quot;Initialize&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:23.203|R|&quot;TimerEvent&quot;,&quot;teShutdown&quot;,&quot;Status:Y&quot;,&quot;RT:1&quot;,&quot;CTLF:Y&quot;,&quot;GCTLS:4&quot;&quot;
<br>17/5/2009 18:46:23.203|R|&quot;TIEnv.CTLAShutdownDP&quot;,&quot;Error(Event.Iteration)&quot;,&quot;Devices.OutOfService:1&quot;
<br>17/5/2009 18:46:23.203|R|&quot;TIEnv.CTLAShutdownDP&quot;,&quot;AutoRestartOnDeviceFail.Disabled&quot;,&quot;Devices.OutOfService:1&quot;,&quot;EventDelay:30000&quot;
<br>17/5/2009 18:46:23.203|R|&quot;TIEnv.CTLAShutdownDP&quot;,&quot;Error(NoGatewayDevices)&quot;,&quot;Shutdown.Imminent&quot;,&quot;gctlsFail&quot;
<br>17/5/2009 18:46:23.203|M|&quot;CTServerStatusNE&quot;,&quot;RouterEvent&quot;,&quot;CTServerStatus&quot;,&quot;1&quot;,&quot;1&quot;,&quot;&quot;
<br>17/5/2009 18:46:23.203|M|&quot;CTServerStatusNE&quot;,&quot;Server Shutdown\Restarted&quot;,&quot;CT Link Error&quot;
<br>17/5/2009 18:46:23.234|M|&quot;StopEMSCalendarClient&quot;,&quot;Started&quot;
<br>17/5/2009 18:46:23.234|CL|&quot;StopEMSClient&quot;,&quot;Current Client State:EMSUnknown&quot;,&quot;Last Client State:EMSUnknown&quot;
<br>17/5/2009 18:46:23.234|CL|&quot;DisconnectRecovery: Started &quot;
<br>17/5/2009 18:46:23.234|CL|&quot;DisconnectRecovery: End &quot;
<br>17/5/2009 18:46:23.234|CL|&quot;StopEMSClient&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:23.234|M|&quot;StopEMSCalendarClient&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:23.234|M|&quot;StopEMSCalendarClient&quot;,&quot;Shutdown&quot;,&quot;Started&quot;
<br>17/5/2009 18:46:23.234|M|&quot;StopEMSCalendarClient&quot;,&quot;Shutdown&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:23.234|M|&quot;PMS&gt;ShutdownPresenceManager&quot;,&quot;Status=pssStopped&quot;
<br>17/5/2009 18:46:23.234|M|&quot;ShutdownServices&quot;,&quot;Shutdown&quot;,&quot;Started&quot;
<br>17/5/2009 18:46:23.234|M|&quot;VoiceServerClient&quot;,&quot;ShutdownMonitor&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:23.234|R|&quot;TIEnv&quot;,&quot;Destructor&quot;,&quot;Terminating event services...&quot;
<br>17/5/2009 18:46:23.234|R|&quot;FilterPriorityRoutingExecution.RouteManager.Stopped&quot;
<br>17/5/2009 18:46:23.234|R|XML&gt;Status, mssRunning -&gt; mssShutdownREQ
<br>17/5/2009 18:46:23.234|R|XML&gt;Reply, ET=301, TR=, OS=, RT=, RE=, RD=
<br>17/5/2009 18:46:23.234|R|XML&gt;Status, mssShutdownREQ -&gt; mssShutdown
<br>17/5/2009 18:46:23.234|R|XML&gt;Reply, ET=304, TR=, OS=2002, RT=, RE=, RD=
<br>17/5/2009 18:46:23.234|R|XML&gt;DeviceStatus, Received, &quot;2002&quot;, Capability=N, Service=N, MAC=SEP888888888888
<br>17/5/2009 18:46:23.234|M|&quot;DeviceFeatureNE&quot;,&quot;RouterEvent&quot;,&quot;2002&quot;&quot;
<br>17/5/2009 18:46:23.234|R|XML&gt;Reply, ET=304, TR=, OS=3002, RT=, RE=, RD=
<br>17/5/2009 18:46:23.234|R|XML&gt;DeviceStatus, Received, &quot;3002&quot;, Capability=Y, Service=N, MAC=SEP888888888888
<br>17/5/2009 18:46:23.234|M|&quot;DeviceFeatureNE&quot;,&quot;RouterEvent&quot;,&quot;3002&quot;&quot;
<br>17/5/2009 18:46:23.234|R|XML&gt;Reply, ET=301, TR=, OS=, RT=, RE=, RD=
<br>17/5/2009 18:46:23.234|R|XML&gt;Status, mssShutdown -&gt; mssStopped
<br>17/5/2009 18:46:23.234|R|XML&gt;Failover
<br>17/5/2009 18:46:23.234|R|XML&gt;FailoverDevices
<br>17/5/2009 18:46:25.250|R|XML&gt;TPGShutDown=0[0x00000000]
<br>17/5/2009 18:46:25.250|R|&quot;ICD Routing Thread&quot;,&quot;Shutdown Started&quot;
<br>17/5/2009 18:46:25.250|R|&quot;ICD Routing Thread&quot;,&quot;Shutdown CT Calls&quot;
<br>17/5/2009 18:46:25.250|R|&quot;ICD Routing Thread&quot;,&quot;Shutdown CT Link&quot;
<br>17/5/2009 18:46:25.250|R|CT&gt;&quot;ICDRouter&quot;,&quot;TLogOutServer&quot;,&quot;TLogOutServer(Request)&quot;,&quot;TLogOutServer()&quot;
<br>17/5/2009 18:46:26.937|R|CT&gt;&quot;ICDRouter&quot;,&quot;TLogOutServer&quot;,&quot;TLogOutServer(Response)&quot;,&quot;TLogOutServer() = 0&quot;
<br>17/5/2009 18:46:27.031|R|&quot;ICD Routing Thread&quot;,&quot;Shutdown Complete&quot;
<br>17/5/2009 18:46:27.031|R|&quot;TIEnv&quot;,&quot;Destructor&quot;,&quot;Terminating callbacks...&quot;
<br>17/5/2009 18:46:27.031|R|&quot;TIEnv&quot;,&quot;Destructor&quot;,&quot;Terminating event objects...&quot;
<br>17/5/2009 18:46:27.031|M|&quot;ICDRouter&quot;,&quot;Shutdown&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ICDCommunications&quot;,&quot;Shutdown&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ShutdownDBObjects&quot;,&quot;Shutdown&quot;,&quot;Start&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ShutdownDBObjects&quot;,&quot;Shutdown&quot;,&quot;Terminate Call Objects...&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ShutdownDBObjects&quot;,&quot;Shutdown&quot;,&quot;Terminate Agent Objects...&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ShutdownDBConnectionObject&quot;,&quot;Shutdown&quot;,&quot;SID:&quot;,&quot;CLF:10&quot;,&quot;CLF:1&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ShutdownDBObjects&quot;,&quot;Shutdown&quot;,&quot;Complete&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ICDDataBase&quot;,&quot;ShutdownDBObjects&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ICDDataBase&quot;,&quot;Shutdown&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:27.046|M|&quot;RecordInterface&quot;,&quot;Shutdown&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ICDDataBase&quot;,&quot;Shutdown&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:27.046|M|&quot;COM&gt;SetCOMEnvironment.CoUninitialize&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ShutdownServices&quot;,&quot;Shutdown&quot;,&quot;Completed&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ShutdownVoiceServices&quot;,&quot;Shutdown&quot;,&quot;Started&quot;
<br>17/5/2009 18:46:27.046|M|&quot;VoiceServerClient&quot;,&quot;Shutdown&quot;,&quot;Success&quot;
<br>17/5/2009 18:46:27.046|M|&quot;ShutdownVoiceServices&quot;,&quot;Shutdown&quot;,&quot;Completed&quot;
<br>17/5/2009 18:46:27.046|M|&quot;Voice Process Error Logging&quot;,&quot;Uninitialize&quot;,&quot;Disabled&quot;,&quot;Ok&quot;
<br>-- <br>Smile, you&#39;ll save someone else&#39;s day!<br>Frog<br>
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