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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Verify that the callmanager service is running on both servers
and verify what callmanager the phone is “homed” to. If you have
ever added any custom ringtones were they properly uploaded to both
callmanagers? It is not uncommon for someone to upload a custom ringtone to
only one server. If the phone in question was using a custom ringtone and then
homed to a server that did not have that same custom ringtone available, I
believe it defaults to the standard ringtone.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>-Go0se<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lisa Notarianni<br>
<b>Sent:</b> Monday, May 18, 2009 10:57 AM<br>
<b>To:</b> Paul<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Ring setting lost?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We have a UPS but it drained. I also found out that
the building the Subscriber is in also had a loss of power.<br>
<br>
We are running version 6.1.1. I am assuming the power outage caused the
rings to change back to default. I am just wondering if that is
normal. I don't understand why that setting would not be stored.<br>
<br>
Lisa<br>
<br>
Paul wrote: <o:p></o:p></p>
<pre>Not to veer too far off topic but don't you have a UPS to keep your publisher running for enough time for you to do a clean shutdown? I guess if you're not located close enough to the facility it wouldn't have mattered anyway.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Also, you have not given any details about the version of CCM. It sounds like you only have two boxes in your cluster.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre>________________________________<o:p></o:p></pre><pre>From: Lisa Notarianni <a
href="mailto:notariannil1@scranton.edu"><notariannil1@scranton.edu></a><o:p></o:p></pre><pre>Cc: <a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre>Sent: Monday, May 18, 2009 9:49:18 AM<o:p></o:p></pre><pre>Subject: [cisco-voip] Ring setting lost?<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>We had a major power outage over the weekend and everything came back<o:p></o:p></pre><pre>up and running. Our Publisher is in the building where the power<o:p></o:p></pre><pre>outage occurred. The Subscriber is in another building and is supposed<o:p></o:p></pre><pre>to serve as backup for power outages.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>So far only one group has called this morning to say their ring tone<o:p></o:p></pre><pre>they chose have all been set back to default.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Any ideas why???<o:p></o:p></pre><pre><o:p> </o:p></pre><pre> <o:p></o:p></pre>
<p class=MsoNormal><o:p> </o:p></p>
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<img border=0 width=250 height=100 id="_x0000_i1025"
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