<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>I've had this happen on a few occasions. Even after resetting the box and unplugging the cables, still no go. I had to replace the box.<br><br>Be forewarned though, replacing the box may not be as simple as changing the MAC address depending on what version you are running. I had to recreate all the ports.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Tim Reimers" <treimers@ashevillenc.gov><br>To: cisco-voip@puck.nether.net<br>Sent: Tuesday, May 19, 2009 9:43:33 AM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] How do I diag bad ports on a VG224?<br>
<br>
<div><span class="646523113-19052009"><font size="2" face="Arial">I have a VG224 with
four ports that have no dialtone on them.</font></span></div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div><span class="646523113-19052009"><font size="2" face="Arial">they all used to
work, and now have either silence or a loud hum on them.</font></span></div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div><span class="646523113-19052009"><font size="2" face="Arial">I've detached the
station side wiring from the 66-block, and the hum persists.</font></span></div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div><span class="646523113-19052009"><font size="2" face="Arial">Ports 2/8 through
2/11 are dead, and I'm suspicious of lightning or something like that, since
we've had some other events in the last few weeks.</font></span></div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div><span class="646523113-19052009"><font size="2" face="Arial">But I don't see
anything in post like the errors you'd you'd normally see in a Catalyst
switch with a blown ASIC </font></span></div>
<div><span class="646523113-19052009"><font size="2" face="Arial">(the sort of thing
that takes down four ports all at one time)</font></span></div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div><span class="646523113-19052009"><font size="2" face="Arial">Externally, this VG
is acting like four ports are blown, but not showing any
errors?</font></span></div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div><span class="646523113-19052009"><font size="2" face="Arial">Anyone? Got some
hardware troubleshooting methods and processes for the VG 224 series of
gateways?</font></span></div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div><span class="646523113-19052009"><font size="2" face="Arial">I'd like to have
some sort of cut-&-paste info to put into a TAC case beyond the serial
number of the unit.</font></span></div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div><span class="646523113-19052009"><font size="2" face="Arial"></font></span> </div>
<div align="left"><font size="2" face="Arial">Tim Reimers</font></div>
<div align="left"><font size="2" face="Arial">Systems Analyst II</font></div>
<div align="left"><font size="2" face="Arial">Information Technology
Services</font></div>
<div align="left"><font size="2" face="Arial">City of Asheville</font></div>
<div align="left"><font size="2" face="Arial">70 Court Plaza</font></div>
<div align="left"><font size="2" face="Arial">Asheville, NC 28801</font></div>
<div align="left"><font size="2" face="Arial">phone - 828-259-5512</font></div>
<div align="left"><font size="2" face="Arial"><a href="mailto:timreimers@ashevillenc.gov" target="_blank">treimers@ashevillenc.gov</a></font></div>
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