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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I had the same thing happen on 2 different VG224 out of 6 (all new
boxes), multiple ports did not work, had hum or static.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I opened TAC case, took several days to troubleshoot. Replaced
both units and everything started working again.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, May 19, 2009 9:52 AM<br>
<b>To:</b> Tim Reimers<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] How do I diag bad ports on a VG224?<o:p></o:p></span></p>
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</div>
<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'>I've had this happen on a few
occasions. Even after resetting the box and unplugging the cables, still no go.
I had to replace the box.<br>
<br>
Be forewarned though, replacing the box may not be as simple as changing the
MAC address depending on what version you are running. I had to recreate all
the ports.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Tim Reimers" <treimers@ashevillenc.gov><br>
To: cisco-voip@puck.nether.net<br>
Sent: Tuesday, May 19, 2009 9:43:33 AM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] How do I diag bad ports on a VG224?<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>I have a VG224 with four ports that have no dialtone on them.</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>they all used to work, and now have either silence or a loud hum
on them.</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>I've detached the station side wiring from the 66-block, and the
hum persists.</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Ports 2/8 through 2/11 are dead, and I'm suspicious of lightning
or something like that, since we've had some other events in the last few
weeks.</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>But I don't see anything in post like the errors you'd you'd
normally see in a Catalyst switch with a blown ASIC </span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>(the sort of thing that takes down four ports all at one time)</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Externally, this VG is acting like four ports are blown, but not
showing any errors?</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Anyone? Got some hardware troubleshooting methods and processes
for the VG 224 series of gateways?</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>I'd like to have some sort of cut-&-paste info to put into a
TAC case beyond the serial number of the unit.</span><span style='font-size:
10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Tim Reimers</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Systems Analyst II</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Information Technology Services</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>City of Asheville</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>70 Court Plaza</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Asheville, NC 28801</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>phone - 828-259-5512</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><a href="mailto:timreimers@ashevillenc.gov" target="_blank">treimers@ashevillenc.gov</a></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><br>
_______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip <o:p></o:p></span></p>
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