Does RTMT think the active number of ports is greater than 24?<br><br>If RTMT is wrong, start looking at the CallManager. If RTMT is correct, start looking at how the CUOM server polls and then presents this data to you.<br>
<br><div class="gmail_quote">On Wed, May 20, 2009 at 12:37 PM, Robert Bannon <span dir="ltr"><<a href="mailto:rbannon@lancomms.ie">rbannon@lancomms.ie</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Hi,</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">The problem our customer is having is to do with monitoring
on CUOM (Cisco Unified Operation Manager, version 2.1). It is reporting that
the FXS utilization on one of the CallManager (4.1(3)) servers is over 100%, ie
140%, 500%. When I dig down to the “detailed device view” it is
showing: Total FXS Ports 24, Active FXS Ports 32. The total number of FXS ports
seems correct, as RTMT has the same number of registered ports, so it’s
the number of active ports that is causing the issue. Analog gateways been used
are VG224.</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Any ideas?</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Regards,</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Rob</span></font></p>
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