<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:'times new roman', 'new york', times, serif;font-size:12pt"><div>What troubleshooting steps have you tried thus far?</div><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><br><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><font size="2" face="Tahoma"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> James Jung <James.Jung@telecom.co.nz><br><b><span style="font-weight: bold;">To:</span></b> cisco-voip@puck.nether.net<br><b><span style="font-weight: bold;">Sent:</span></b> Monday, May 25, 2009 8:25:02 PM<br><b><span style="font-weight: bold;">Subject:</span></b> [cisco-voip] Voice Quality problem :: Crackling sound<br></font><br>
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<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial;">Hi Guys</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial;"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial;">I have voice quality issue on the Cisco IP phone. There is a
cracking sound, and after hang up and redial the same number(PSTN call), the
crackling disappears. Both Inbound and outbound calls.</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial;">It happens intermittently. Any idea would be appreaciated.</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial;"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial;">James.</span></font></p>
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