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<div class=Section1>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'>I do think
the "value" is in the eye of the beholder...<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'>In the
scheme of many large CUCM deployments, Attendant Consoles are often an
afterthought, as they are only for a handful of users (and you’re making
sure you’re catering to the majority of the phone users). <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'>However,
this is very ironic – as for the 2,000 IP Phones users (for example) –
you may have 3 or 4 Operators – so a very small percentage of the user
base. HOWEVER, these operators traditionally answer the calls from the
main/published numbers, and therefore are setting the first impression of your
business to any new customer or client calling in. Therefore, although a very
small user base, it is important to make sure that they can do what they need
to do…<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'>To be
honest, this has also been the same issue that Cisco themselves had – in the
scheme of a whole Cisco UC deployment, Attendant Consoles for them was also an
afterthought (hence the current issues)!. <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'>We do find
that quite often, users “don’t know what they don’t know”
– when you can start to offer a lot more functionality to the operators,
integration with Presence such as CUPS and/or Microsoft OCS & Calendars, stronger
directory information – the Operators become more than “just
answering calls” and become able to do a lot more for the business –
there are obvious benefits here, and does help with the “Cisco UC Story”….Centralizing
directories (CUCM, AD, Oracle, SAP, internal bespoke systems) is also a massive
value add for users – a lot of this centers around the Operator and can
then be pushed out to the IP Phones, intranet etc<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'>Anyway –
that’s my thoughts on this topic – of course, having lived this for
quite a few years I appreciate that my views on this topic are skewed.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText>Cheers<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoNormal><b><span lang=EN-GB style='font-family:"Arial","sans-serif";
color:navy'>Bennie Grant<br>
</span></b><i><span lang=EN-GB style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:navy'>VP - Operations<br>
</span></i><b><span lang=EN-GB style='font-family:"Arial","sans-serif";
color:navy'>Arc Solutions (International) Inc<br>
</span></b><span lang=EN-GB style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:navy'>Part of the Mettoni group | </span><span lang=EN-GB><a
href="http://www.mettoni.com/"><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:blue'>www.mettoni.com</span></a> <o:p></o:p></span></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>-----Original Message-----<br>
From: Syed Khalid Ali [mailto:syed.khalid.khursheed@gmail.com] <br>
Sent: Wednesday, May 27, 2009 11:40 AM<br>
To: Bennie Grant<br>
Cc: Voice Noob; Tanner Ezell; Matthew Loraditch; cisco-voip@puck.nether.net<br>
Subject: Re: [cisco-voip] Cisco Attendant console and CCM version 7</p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>As said earlier, BAC, DAC and EAC will only cost more.
Although the<o:p></o:p></p>
<p class=MsoPlainText>Attendant Console bundled with CCM is not Free but it is
really good<o:p></o:p></p>
<p class=MsoPlainText>for basic usage. But even if Cisco sells the DAC at
1000$/seat it is<o:p></o:p></p>
<p class=MsoPlainText>still an overkill.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>If I order 6.1 the attendant console will be there.
Please point me if<o:p></o:p></p>
<p class=MsoPlainText>I am wrong.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>On Wed, May 27, 2009 at 8:28 PM, Bennie Grant
<Bennie.Grant@mettoni.com> wrote:<o:p></o:p></p>
<p class=MsoPlainText>> There were many reasons – the main ones were
as follows:<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> 1) Cisco had VERY
limited development personnel on the product – it was<o:p></o:p></p>
<p class=MsoPlainText>> purely being maintained (i.e. no new features)<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> 2) Did not have the
architecture to support new applications that Cisco<o:p></o:p></p>
<p class=MsoPlainText>> NEED it to in their System Releases (i.e. CUPS)<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> 3) Could not support
“right to left” languages<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> 4) Did not support
JAWS – for the Disabilities Act (as Voice Noob says)<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> 5) Has been the cause
of a great many CAP cases worldwide<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> 6) Simply does not
offer the functionality that customers require – was<o:p></o:p></p>
<p class=MsoPlainText>> a major competitive advantage to other PBX vendors
and their Attendant<o:p></o:p></p>
<p class=MsoPlainText>> Consoles<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Of course, one of Cisco’s considerations is to
ensure that it is future<o:p></o:p></p>
<p class=MsoPlainText>> proof, and also supportable worldwide (languages
etc) – all of which the<o:p></o:p></p>
<p class=MsoPlainText>> CUAC struggled to do<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> The bottom line is that the CUAC product could not
meet customer<o:p></o:p></p>
<p class=MsoPlainText>> requirements, was problematic and was not going to
be able to improve over<o:p></o:p></p>
<p class=MsoPlainText>> time as the rest of the Cisco UC suite moves on<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Thanks<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Bennie Grant<o:p></o:p></p>
<p class=MsoPlainText>> VP - Operations<o:p></o:p></p>
<p class=MsoPlainText>> Arc Solutions (International) Inc<o:p></o:p></p>
<p class=MsoPlainText>> Part of the Mettoni group | www.mettoni.com<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> From: cisco-voip-bounces@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>> [mailto:cisco-voip-bounces@puck.nether.net] On
Behalf Of Voice Noob<o:p></o:p></p>
<p class=MsoPlainText>> Sent: Wednesday, May 27, 2009 11:17 AM<o:p></o:p></p>
<p class=MsoPlainText>> To: 'Tanner Ezell'; 'Matthew Loraditch'<o:p></o:p></p>
<p class=MsoPlainText>> Cc: cisco-voip@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>> Subject: Re: [cisco-voip] Cisco Attendant console
and CCM version 7<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Junk!<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> I also heard it was due to not meeting the Americans
With Disabilities Act.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> From: Tanner Ezell [mailto:tanner.ezell@gmail.com]<o:p></o:p></p>
<p class=MsoPlainText>> Sent: Wednesday, May 27, 2009 10:10 AM<o:p></o:p></p>
<p class=MsoPlainText>> To: Matthew Loraditch<o:p></o:p></p>
<p class=MsoPlainText>> Cc: Voice Noob; Bill Talley; cisco-voip@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>> Subject: Re: [cisco-voip] Cisco Attendant console
and CCM version 7<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> I don't recall seeing it above, but what was the
rational of removing AC?<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> On Wed, May 27, 2009 at 8:07 AM, Matthew Loraditch<o:p></o:p></p>
<p class=MsoPlainText>> <MLoraditch@heliontechnologies.com> wrote:<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Not necessarily, I have a customer with 6
operators/receptionists but<o:p></o:p></p>
<p class=MsoPlainText>> that’s because there are 6 different sites and
there is an operator at each<o:p></o:p></p>
<p class=MsoPlainText>> site. I’d imagine there are many others
with this type of setup.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> I have no idea what I’m going to do when
it’s time for 8.0, ARC is<o:p></o:p></p>
<p class=MsoPlainText>> ridiculously expensive for functionality these
people have had for free for<o:p></o:p></p>
<p class=MsoPlainText>> years.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Matthew Loraditch<o:p></o:p></p>
<p class=MsoPlainText>> 1965 Greenspring Drive<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Timonium, MD 21093<o:p></o:p></p>
<p class=MsoPlainText>> support@heliontechnologies.com<o:p></o:p></p>
<p class=MsoPlainText>> (p) (410) 252-8830<o:p></o:p></p>
<p class=MsoPlainText>> (F) (443) 541-1593<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Visit us at www.heliontechnologies.com<o:p></o:p></p>
<p class=MsoPlainText>> Support Issue? Email support@heliontechnologies.com
for fast assistance!<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> From: cisco-voip-bounces@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>> [mailto:cisco-voip-bounces@puck.nether.net] On
Behalf Of Voice Noob<o:p></o:p></p>
<p class=MsoPlainText>> Sent: Wednesday, May 27, 2009 10:55 AM<o:p></o:p></p>
<p class=MsoPlainText>> To: 'Bill Talley'<o:p></o:p></p>
<p class=MsoPlainText>> Cc: cisco-voip@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Subject: Re: [cisco-voip] Cisco Attendant console
and CCM version 7<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Notice the B instead of D. I usually lead in with
the CUBAC software. Also<o:p></o:p></p>
<p class=MsoPlainText>> if you have more than two or three
“operators” you probably have a call<o:p></o:p></p>
<p class=MsoPlainText>> center and are putting the wrong product in for the
customer.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> From: Bill Talley [mailto:btalley@gmail.com]<o:p></o:p></p>
<p class=MsoPlainText>> Sent: Wednesday, May 27, 2009 9:53 AM<o:p></o:p></p>
<p class=MsoPlainText>> To: Voice Noob<o:p></o:p></p>
<p class=MsoPlainText>> Cc: Syed Khalid Ali; cisco-voip@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>> Subject: Re: [cisco-voip] Cisco Attendant console
and CCM version 7<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> I thought CUDAC listed at $1395/seat. I could
be wrong, but is that not per<o:p></o:p></p>
<p class=MsoPlainText>> seat? There's also added costs for software
maintence, the server to run it<o:p></o:p></p>
<p class=MsoPlainText>> on, hardware maintence for the server, and labor to
install it.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> On Wed, May 27, 2009 at 9:49 AM, Voice Noob
<voicenoob@gmail.com> wrote:<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> What are you paying $5,000 for? CUBAC is list $1,800
which can scale to<o:p></o:p></p>
<p class=MsoPlainText>> monitor 500 phones.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> From: Bill Talley [mailto:btalley@gmail.com]<o:p></o:p></p>
<p class=MsoPlainText>> Sent: Wednesday, May 27, 2009 9:45 AM<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> To: Voice Noob<o:p></o:p></p>
<p class=MsoPlainText>> Cc: Syed Khalid Ali; cisco-voip@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>> Subject: Re: [cisco-voip] Cisco Attendant console
and CCM version 7<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Yes, thanks for the clarification Noob. I was
referencing sales that<o:p></o:p></p>
<p class=MsoPlainText>> occured prior to April 19 and those scenarios would
no longer apply.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Free goes along when you just need basic
functionality of line status, park<o:p></o:p></p>
<p class=MsoPlainText>> monitor, basic queuing and routing based on
attendant availability for only<o:p></o:p></p>
<p class=MsoPlainText>> or two people and no more than that.
Note the operative term in that<o:p></o:p></p>
<p class=MsoPlainText>> statement is NOT 'free', it's 'basic'. In my
opinion, the ARC solutions<o:p></o:p></p>
<p class=MsoPlainText>> don't provide the same basic functionality as
attendant console in as simple<o:p></o:p></p>
<p class=MsoPlainText>> of a way. I'm not trying to debate
which is better, as ARC is a more<o:p></o:p></p>
<p class=MsoPlainText>> scalable, more capable and probably more stable
application. By saying<o:p></o:p></p>
<p class=MsoPlainText>> 'basic' I'm including hardware requirements,
admin procedures, costs,<o:p></o:p></p>
<p class=MsoPlainText>> etc. In the scenarios where we've
installed the free Cisco Attendant<o:p></o:p></p>
<p class=MsoPlainText>> Console, ARC is way overkill. That's due to
either resistence to cost, IT<o:p></o:p></p>
<p class=MsoPlainText>> staffing levels/skill sets, budgets, hardware
availability, etc.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> That being said, as Ryan mentioned, 'the writing's
on the wall', and those<o:p></o:p></p>
<p class=MsoPlainText>> scenarios will have to be dealt with. However,
there should be a better<o:p></o:p></p>
<p class=MsoPlainText>> alternative for small to medium business with only
one or two attendants<o:p></o:p></p>
<p class=MsoPlainText>> than CUDAC. Going from free to $5k for basic
functionality is a big deal in<o:p></o:p></p>
<p class=MsoPlainText>> some cases.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> On Wed, May 27, 2009 at 9:02 AM, Voice Noob
<voicenoob@gmail.com> wrote:<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> It may be “free” but the functionality
is very poor compared to the other<o:p></o:p></p>
<p class=MsoPlainText>> products. Also if you read the fine print it is only
supported if you<o:p></o:p></p>
<p class=MsoPlainText>> purchased and installed before the EOL date. Not if
you purchase 6.1.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> From: Bill Talley [mailto:btalley@gmail.com]<o:p></o:p></p>
<p class=MsoPlainText>> Sent: Wednesday, May 27, 2009 8:47 AM<o:p></o:p></p>
<p class=MsoPlainText>> To: Voice Noob<o:p></o:p></p>
<p class=MsoPlainText>> Cc: Syed Khalid Ali; cisco-voip@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>> Subject: Re: [cisco-voip] Cisco Attendant console
and CCM version 7<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Not speaking for Syed, but we've had clients request
UCM 6.1 because Cisco<o:p></o:p></p>
<p class=MsoPlainText>> Attendant Console is 'free' and supported for a
longer period. With UCM 7,<o:p></o:p></p>
<p class=MsoPlainText>> at one time anyway, Attendant Console was only
supported if the system was<o:p></o:p></p>
<p class=MsoPlainText>> upgraded from a previous version to UCM 7.x.
Perhaps that's changed?<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> AFAIK, CUBAC, CUDAC and CUEAC are a significantly
priced add-on, too<o:p></o:p></p>
<p class=MsoPlainText>> significant for many organizations in our case.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> On Wed, May 27, 2009 at 8:16 AM, Voice Noob
<voicenoob@gmail.com> wrote:<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Why would you order 6.1? You can use CUBAC, CUDAC,
or CUEAC product<o:p></o:p></p>
<p class=MsoPlainText>> depending on your needs. They are all from ARC but
are sold OEM by Cisco.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> -----Original Message-----<o:p></o:p></p>
<p class=MsoPlainText>> From: cisco-voip-bounces@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>> [mailto:cisco-voip-bounces@puck.nether.net] On
Behalf Of Syed Khalid Ali<o:p></o:p></p>
<p class=MsoPlainText>> Sent: Wednesday, May 27, 2009 6:18 AM<o:p></o:p></p>
<p class=MsoPlainText>> To: cisco-voip@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>> Subject: [cisco-voip] Cisco Attendant console and
CCM version 7<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> Dear all,<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> I was checking the data sheet form CCM 7 and they
are not bundled any<o:p></o:p></p>
<p class=MsoPlainText>> more. so what is the alternative.<o:p></o:p></p>
<p class=MsoPlainText>> I heard they have Enterprise Attendant Console and
ARC Console.<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> If we order version 6.1, do we still need to order
the console separately?<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> --<o:p></o:p></p>
<p class=MsoPlainText>> Thanks,<o:p></o:p></p>
<p class=MsoPlainText>> Syed Khalid Ali<o:p></o:p></p>
<p class=MsoPlainText>> _______________________________________________<o:p></o:p></p>
<p class=MsoPlainText>> cisco-voip mailing list<o:p></o:p></p>
<p class=MsoPlainText>> cisco-voip@puck.nether.net<o:p></o:p></p>
<p class=MsoPlainText>> https://puck.nether.net/mailman/listinfo/cisco-voip<o:p></o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> _______________________________________________<o:p></o:p></p>
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<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> _______________________________________________<o:p></o:p></p>
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<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>><o:p> </o:p></p>
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<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>-- <o:p></o:p></p>
<p class=MsoPlainText>Thanks,<o:p></o:p></p>
<p class=MsoPlainText>Syed Khalid Ali<o:p></o:p></p>
</div>
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