<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:odc="urn:schemas-microsoft-com:office:odc" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:rtc="http://microsoft.com/officenet/conferencing" xmlns:D="DAV:" xmlns:Repl="http://schemas.microsoft.com/repl/" xmlns:mt="http://schemas.microsoft.com/sharepoint/soap/meetings/" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ppda="http://www.passport.com/NameSpace.xsd" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcs="http://schemas.microsoft.com/data/udc/soap" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udcp2p="http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss="http://schemas.microsoft.com/office/2006/digsig-setup" xmlns:dssi="http://schemas.microsoft.com/office/2006/digsig" xmlns:mdssi="http://schemas.openxmlformats.org/package/2006/digital-signature" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:spwp="http://microsoft.com/sharepoint/webpartpages" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:pptsl="http://schemas.microsoft.com/sharepoint/soap/SlideLibrary/" xmlns:spsl="http://microsoft.com/webservices/SharePointPortalServer/PublishedLinksService" xmlns:Z="urn:schemas-microsoft-com:" xmlns:st="" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>What are you paying $5,000 for? CUBAC is list $1,800 which can
scale to monitor 500 phones. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Bill Talley
[mailto:btalley@gmail.com] <br>
<b>Sent:</b> Wednesday, May 27, 2009 9:45 AM<br>
<b>To:</b> Voice Noob<br>
<b>Cc:</b> Syed Khalid Ali; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Cisco Attendant console and CCM version 7<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>Yes, thanks for the clarification Noob. I was
referencing sales that occured prior to April 19 and those scenarios would no
longer apply.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Free goes along when you just need basic functionality of
line status, park monitor, basic queuing and routing based on attendant
availability for only or two people and no more than that. Note the
operative term in that statement is NOT 'free', it's 'basic'. In my
opinion, the ARC solutions don't provide the same basic functionality as
attendant console<em><b> in as simple of a way</b></em>. <u>
I'm not trying to debate which is better, as ARC is a more scalable, more
capable and probably more stable application.</u> By saying 'basic'
I'm including hardware requirements, admin procedures, costs,
etc. In the scenarios where we've installed the free Cisco Attendant
Console, ARC is way overkill. That's due to either resistence to
cost, IT staffing levels/skill sets, budgets, hardware availability, etc.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>That being said, as Ryan mentioned, 'the writing's on the
wall', and those scenarios will have to be dealt with. However, there
should be a better alternative for small to medium business with only one or
two attendants than CUDAC. Going from free to $5k for basic functionality
is a big deal in some cases. <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><br>
<br>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>On Wed, May 27, 2009 at 9:02 AM, Voice Noob <<a
href="mailto:voicenoob@gmail.com">voicenoob@gmail.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p><span style='font-size:11.0pt;color:#1F497D'>It may be “free”
but the functionality is very poor compared to the other products. Also if you
read the fine print it is only supported if you purchased and installed before
the EOL date. Not if you purchase 6.1.</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:
10.0pt'> Bill Talley [mailto:<a href="mailto:btalley@gmail.com" target="_blank">btalley@gmail.com</a>]
<br>
<b>Sent:</b> Wednesday, May 27, 2009 8:47 AM<br>
<b>To:</b> Voice Noob<br>
<b>Cc:</b> Syed Khalid Ali; <a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Cisco Attendant console and CCM version 7</span><o:p></o:p></p>
</div>
<div>
<div>
<p> <o:p></o:p></p>
<div>
<p>Not speaking for Syed, but we've had clients request UCM 6.1 because Cisco
Attendant Console is 'free' and supported for a longer period. With UCM
7, at one time anyway, Attendant Console was only supported if the system was
upgraded from a previous version to UCM 7.x. Perhaps that's changed?<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p style='margin-bottom:12.0pt'>AFAIK, CUBAC, CUDAC and CUEAC are a
significantly priced add-on, too significant for many organizations in our
case.<o:p></o:p></p>
</div>
<div>
<p>On Wed, May 27, 2009 at 8:16 AM, Voice Noob <<a
href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>>
wrote:<o:p></o:p></p>
<p>Why would you order 6.1? You can use CUBAC, CUDAC, or CUEAC product<br>
depending on your needs. They are all from ARC but are sold OEM by Cisco.<o:p></o:p></p>
<div>
<div>
<p><br>
<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Syed Khalid Ali<br>
Sent: Wednesday, May 27, 2009 6:18 AM<br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Subject: [cisco-voip] Cisco Attendant console and CCM version 7<br>
<br>
Dear all,<br>
<br>
I was checking the data sheet form CCM 7 and they are not bundled any<br>
more. so what is the alternative.<br>
I heard they have Enterprise Attendant Console and ARC Console.<br>
<br>
If we order version 6.1, do we still need to order the console separately?<br>
<br>
--<br>
Thanks,<br>
Syed Khalid Ali<br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
</div>
</div>
<p> <o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</body>
</html>