<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
color:black;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";
color:black;}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:Consolas;
color:black;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Times New Roman","serif";
color:#C00000;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body bgcolor=white lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:#C00000'>Got it fixed…<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:#C00000'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:#C00000'><a
href="http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc2b845">http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc2b845</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:#C00000'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:#C00000'>“</span>I have the same issue with the 7937 phone forcing
g722 and have also have a tac case open. <br>
Did you ever have a resolution to this issue? I'll post back here if I get a
satisfactory answer myself.”<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>“Apparently the issue was on our Voice Gateway (which
is H323). Cisco suggested the following: <br>
<br>
"Add 'incoming called-number .' to one of the voip dial peers on the gateway...dial-peer
voice 20 or 30 voip...." <br>
"dial-peer 0 was trying to setup using g722"<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:#C00000'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:#C00000'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> Wes Sisk [mailto:wsisk@cisco.com] <br>
<b>Sent:</b> Wednesday, May 27, 2009 10:46 AM<br>
<b>To:</b> Carter, Bill<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 7937 Can't call out<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>"Cause i = 0x80AC - Requested circuit/channel not
available"<br>
<br>
CM can set this cause code but does not seem likely in this case. <br>
<br>
I believe there is a hint here:<br>
May 27 15:15:47.325 UTC: ISDN Se0/2/1:23 Q931: RX <- CALL_PROC pd = 8
callref = 0xB987<br>
Channel ID i = 0xA98397<br>
Exclusive, Channel 23<br>
May 27 15:15:52.101 UTC: ISDN Se0/2/1:23 Q931: RX <- PROGRESS pd = 8
callref = 0xB987<br>
Progress Ind i = 0x8288 - In-band
info or appropriate now available<br>
May 27 15:15:52.125 UTC: ISDN Se0/2/1:23 Q931: TX -> DISCONNECT pd = 8
callref = 0x3987<br>
Cause i = 0x80AC - Requested
circuit/channel not available<br>
<br>
peer switch says to use channel 23 and everything progresses fine.<br>
peer switch says to cut through audio and immediately the call is disconnected.<br>
<br>
Just a guess - the DSP for channel23 either does not exist or is terminally
ill. Do you have enough DSPs for the total number of DS0's? Are you
using Flex DSP allocation or static DSP allocation?<br>
<br>
"show diag"<br>
"show voice dsp"<br>
...<br>
NM-HDV:<br>
<a
href="http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800e66b1.shtml">http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800e66b1.shtml</a><br>
NM-HDV2<br>
<a
href="http://www.cisco.com/en/US/products/hw/modules/ps2617/products_tech_note09186a008039c316.shtml">http://www.cisco.com/en/US/products/hw/modules/ps2617/products_tech_note09186a008039c316.shtml</a><br>
<br>
/Wes<br>
<br>
On Wednesday, May 27, 2009 11:32:29 AM, Carter, Bill <a
href="mailto:bcarter@sentinel.com"><bcarter@sentinel.com></a> wrote:<br>
<br>
<o:p></o:p></p>
<p class=MsoNormal>I have a 7937G conference phone that can’t place
outbound calls. All outbound calls for other phones work.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>CM 6.1.3.3201-1<o:p></o:p></p>
<p class=MsoNormal>7937 Phone Load 1.3(3)<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>From the Gateway:<o:p></o:p></p>
<p class=MsoNormal>May 27 15:15:47.261 UTC: ISDN Se0/2/1:23 Q931: Applying
typeplan for sw-type 0xD is 0x2 0x1, Calling num 6365551212<o:p></o:p></p>
<p class=MsoNormal>May 27 15:15:47.265 UTC: ISDN Se0/2/1:23 Q931: Applying
typeplan for sw-type 0xD is 0x0 0x0, Called num 12177790000<o:p></o:p></p>
<p class=MsoNormal>May 27 15:15:47.265 UTC: ISDN Se0/2/1:23 Q931: TX ->
SETUP pd = 8 callref = 0x3987<o:p></o:p></p>
<p class=MsoNormal> Bearer Capability
i = 0x8090A2<o:p></o:p></p>
<p class=MsoNormal>
Standard = CCITT<o:p></o:p></p>
<p class=MsoNormal>
Transfer Capability = Speech<o:p></o:p></p>
<p class=MsoNormal>
Transfer Mode = Circuit<o:p></o:p></p>
<p class=MsoNormal>
Transfer Rate = 64 kbit/s<o:p></o:p></p>
<p class=MsoNormal> Channel ID i =
0xA98397<o:p></o:p></p>
<p class=MsoNormal>
Exclusive, Channel 23<o:p></o:p></p>
<p class=MsoNormal> Facility i =
0x9F8B0100A1210201440201008019326E6420466C6F6F7220436F6E666572656E636520526F6F6D<o:p></o:p></p>
<p class=MsoNormal>
Protocol Profile = Networking Extensions<o:p></o:p></p>
<p class=MsoNormal>
0xA1210201440201008019326E6420466C6F6F7220436F6E666572656E636520526F6F6D<o:p></o:p></p>
<p class=MsoNormal>
Component = Invoke
component<o:p></o:p></p>
<p class=MsoNormal>
Invoke Id = 68<o:p></o:p></p>
<p class=MsoNormal>
Operation = CallingName<o:p></o:p></p>
<p class=MsoNormal>
Name Presentation Allowed Extended<o:p></o:p></p>
<p class=MsoNormal>
Name = 2nd Floor Conference Room<o:p></o:p></p>
<p class=MsoNormal> Calling Party
Number i = 0x2181, '6365551212'<o:p></o:p></p>
<p class=MsoNormal>
Plan:ISDN, Type:National<o:p></o:p></p>
<p class=MsoNormal> Called Party
Number i = 0x80, '12177790000'<o:p></o:p></p>
<p class=MsoNormal>
Plan:Unknown, Type:Unknown<o:p></o:p></p>
<p class=MsoNormal>May 27 15:15:47.325 UTC: ISDN Se0/2/1:23 Q931: RX <-
CALL_PROC pd = 8 callref = 0xB987<o:p></o:p></p>
<p class=MsoNormal> Channel ID i =
0xA98397<o:p></o:p></p>
<p class=MsoNormal>
Exclusive, Channel 23<o:p></o:p></p>
<p class=MsoNormal>May 27 15:15:52.101 UTC: ISDN Se0/2/1:23 Q931: RX <-
PROGRESS pd = 8 callref = 0xB987<o:p></o:p></p>
<p class=MsoNormal> Progress Ind i =
0x8288 - In-band info or appropriate now available<o:p></o:p></p>
<p class=MsoNormal>May 27 15:15:52.125 UTC: ISDN Se0/2/1:23 Q931: TX ->
DISCONNECT pd = 8 callref = 0x3987<o:p></o:p></p>
<p class=MsoNormal> Cause i = 0x80AC
- Requested circuit/channel not available<o:p></o:p></p>
<p class=MsoNormal>May 27 15:15:52.161 UTC: ISDN Se0/2/1:23 Q931: RX <-
RELEASE pd = 8 callref = 0xB987<o:p></o:p></p>
<p class=MsoNormal>May 27 15:15:52.161 UTC: ISDN Se0/2/1:23 Q931: TX ->
RELEASE_COMP pd = 8 callref = 0x3987<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>~*~*~*~*~*~*~*~*~*~*~*~*<o:p></o:p></p>
<p class=MsoNormal>Bill Carter<o:p></o:p></p>
<p class=MsoNormal>Senior Network Analyst<o:p></o:p></p>
<p class=MsoNormal>CCIE 5022<o:p></o:p></p>
<p class=MsoNormal>Sentinel Technologies, Inc<o:p></o:p></p>
<p class=MsoNormal><a href="mailto:bcarter@sentinel.com">bcarter@sentinel.com</a><o:p></o:p></p>
<p class=MsoNormal>SNR: 217.391.5015<o:p></o:p></p>
<p class=MsoNormal>~*~*~*~*~*~*~*~*~*~*~*~*<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<pre><o:p> </o:p></pre><pre style='text-align:center'>
<hr size=4 width="90%" align=center>
</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre> <o:p></o:p></pre>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
</div>
</body>
</html>